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Team Leader

Team Leader

PhonePe

2 - 31 years

2 - 4 Lacs

ahmednagar

Posted:23 hours ago| Platform: Apna logo

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Skills Required

workflow efficiency development coaching training resolve communication management reports teamwork compliance analyze data leadership prioritization adaptability

Work Mode

On-site

Job Type

Full Time

Job Description

TEAM LEADER Position Overview The Team Leader is responsible for supervising, guiding, and supporting a team to achieve operational goals. The role ensures workflow efficiency, adherence to quality standards, and continuous development of team members. Key Responsibilities Supervise daily operations and allocate tasks effectively. Monitor team performance against defined KPIs and SLAs. Provide coaching, feedback, and training to team members. Resolve escalations and ensure timely issue resolution. Maintain communication between management and the team. Prepare and present performance reports. Promote teamwork, motivation, and a positive work culture. Ensure compliance with company policies and procedures. Requirements Bachelor’s degree or equivalent experience. Proven experience in a supervisory or team leader role. Strong communication and interpersonal skills. Ability to analyze data and prepare reports. Problem-solving and conflict resolution skills. Proficiency with MS Office and relevant tools. Competencies Leadership and people management Time management and prioritization Decision-making ability Adaptability and resilience

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