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Team Leader || B2C Sales || Telesales || Outbound sales

Team Leader || B2C Sales || Telesales || Outbound sales

Policybazaar

5 - 10 years

5 - 6 Lacs

gurugram

Posted:1 hour ago| Platform:

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Skills Required

sales bpo call center management b2c sales telesales bfsi sales credit card sales contact center management insurance sales outbound process revenue generation outbound calling loan sales banking sales outbound sales telecalling domestic bpo bpo sales domestic sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Key Skill Set- B2C sales, Telesales, Outbound sales

Designation- Team Leader

Team Size- 25 +

Major Job responsibilities

Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service.
Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth.
Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members.
Sales Target Achievement: Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers results and contributes to overall business goals.
Resource & Shift Management: Organize team resources effectively, including managing staff schedules, absences, and leave planning to ensure smooth operations.
Continuous Improvement: Identify opportunities for process enhancements, driving initiatives that improve performance, efficiency, and customer satisfaction.

How to Apply Interested Candidate can share their updated CV at himanshiverma@policybazaar.com or WhatsApp - 9069719390

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