Team Lead

Key Responsibilities

1. Leadership & Team Management

• Lead, mentor, and motivate a team of 610 Sales/Admissions Executives to achieve daily, weekly, and monthly revenue targets.
  
• Conduct daily team huddles, performance reviews, and real-time feedback sessions.
  
• Maintain strict discipline, ensure attendance, and uphold process adherence within the team.
  
• Drive accountability no excuses, only outcomes.
  

2. Sales & Revenue Ownership

• Own the

  P&L

  for your vertical — from leads to closures.
• Drive

  student enrolments

  through inbound/outbound calling, consultations, and counselling.
• Achieve

  100% of assigned revenue targets

  consistently.
• Identify sales leaks, optimize conversion funnels, and ensure maximum ROI on leads.
  

3. Process & Performance Excellence

• Implement data-driven strategies for higher lead conversions and lower drop-offs.
  
• Monitor CRM dashboards, call recordings, and pipeline reports daily.
  
• Ensure 100% compliance with internal communication, pitch, and follow-up protocols.
  
• Track and report team KPIs — conversions, talk-time, lead usage, and revenue.
  

4. Training & Development

• Conduct regular product and pitch training sessions for the team.
  
• Groom team members into individual performers and future leaders.
  
• Identify skill gaps and work closely with the L&D team to bridge them.
  

5. Cross-Functional Collaboration

• Coordinate with marketing, operations, and academic teams to ensure seamless lead flow and learner experience.
  
• Communicate market feedback, learner expectations, and competitor insights to management

Required Skills & Attributes

• Minimum Experience:

  3–6 years in EdTech / B2C Inside Sales, with at least 1–2 years in a Team Leader or Assistant Manager role.
• Proven track record of

  team target achievement

  and

  high conversion ratios

  .

• Strong leadership presence

  — ability to influence, discipline, and drive performance.
• Excellent communication and negotiation skills.
  
• Hands-on with CRM tools, Excel reporting, and performance tracking systems.
  
• High energy, aggressive attitude, and ability to handle pressure.
  
• Should be comfortable with

  6-day working (Mon–Sat)

  and

  target-linked variable pay

  .