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For Employers

Team Lead @Gurugram

Shining Stars Institution & travels

1 - 3 years

4 - 5 Lacs

lucknow gurugram

Posted:1 day ago| Platform:

Apply

Skills Required

telecom team lead ecommerce bpo bpo operations kpi shrinkage kra aht csat attrition

Work Mode

Work from Office

Job Type

Full Time

Job Description

Note- ShiningstarsITPL does not charge any amount for any job opportunities.

We're Hiring: Team Leader | BPO / E-commerce

Location:

Salary:

For Lucknow- Upto 4 LPA (based on last drawn)

For Gurugram- Upto 5.5 LPA (based on last drawn)

Hello Job Professionals!

Role Overview

We're seeking an energetic and result-driven Team Leader with strong expertise in E-commerce BPO operations. If you excel at coaching teams, achieving targets, and improving performancethis is the perfect opportunity for you!

Key Requirements

Bachelors Degree.
3+ years of overall experience in the BPO E-commerce domain.
1+ year as a Operations Team Leader in a BPO setup.
Telecom - Team Lead experience would be preferred.
Strong leadership and team-motivation skills.
In-depth understanding of BPO processes, KPIs & best practices.
Proven ability to meet/exceed targets and boost team performance.
Excellent communication skillsboth verbal and written.
Strong analytical and problem-solving mindset.

Interested? Lets Connect!If this role matches your skillset, reach out directly: Kaynat 8957778258

Regards,

Kaynat Khan

HR Lead

Shiningstars ITPL

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