Team Lead

Role Overview

Team Lead/Manager – Motor Insurance (Tele Sales)

Key Responsibilities

Team Management & Performance

• Lead, manage, and mentor a team of motor insurance telesales executives
• Drive daily, weekly, and monthly sales targets
• Monitor individual and team performance metrics (conversion, productivity, talk time, revenue)
• Conduct regular coaching, call audits, and feedback sessions

Sales & Revenue Ownership

• Drive sales of

  car / 4-wheeler motor insurance

  products (new & renewal)
• Ensure strong pitch quality, objection handling, and closure rates
• Own team-level revenue delivery and funnel performance

Process, Quality & Compliance

• Ensure adherence to IRDAI guidelines and company policies
• Maintain high call quality, script adherence, and customer experience standards
• Coordinate with QA teams to improve sales effectiveness

Reporting & MIS

• Track daily MIS, dashboards, and sales reports
• Ensure CRM hygiene with accurate lead status, follow-ups, and closures
• Share actionable insights with senior stakeholders

Cross-Functional Collaboration

• Work closely with Product, Ops, QA, and Tech teams to resolve issues
• Support new initiatives, campaigns, and process improvements

Experience & Eligibility

• 5–8 years

  of experience in

  motor insurance telesales

• Minimum

  2–3 years of team handling / people management experience

• Strong experience in

  car (4-wheeler) insurance sales

• Exposure to B2C call center sales environments

Required Skills

• Strong leadership and team management skills
• Deep understanding of car motor insurance products, add-ons, and renewals
• Excellent communication, negotiation, and problem-solving abilities
• Data-driven mindset with experience in MIS and CRM tools
• Ability to work in a target-driven, fast-paced setup

What Park+ Offers

• Competitive fixed salary + performance-based incentives
• High ownership leadership role
• Opportunity to grow with a fast-scaling consumer-tech brand