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2.0 - 6.0 years
0 Lacs
rajkot, gujarat
On-site
As an Associate Credit Operations Manager in the Operations department, your primary responsibilities will include handling original property papers for loan applications, overseeing on-ground disbursal activities such as cheque management and legal document vetting, and collaborating with sales and credit teams to address document-related queries promptly. You will also be required to coordinate with legal and technical vendors for document verifications, supervise a team of local operations officers for post-disbursal checks, collection, and scanning of physical documents, and ensure compliance with set SLA and TAT targets for end-to-end loan disbursal. The ideal candidate for this role sh...
Posted 3 months ago
5.0 - 8.0 years
6 - 8 Lacs
Noida
Work from Office
Urgently hiring TEAM LEADER- FINANCE & ACCOUNTS Profile for the MNC Organization. Salary : 6Lac to 8.5Lac Shift : Night 5 Days working Work from office Cab & Meals also available NOTE : Must have at least 2 yrs of exp. as a "TEAM LEADER ON PAPER". Required Candidate profile Required 5yr to 8Yrs of exp. in F&A profile exp of handling 10-15 FTEs Advanced excel like V/H look up, Pivot Table knowledge of Attrition & Shrinkage. Exp. from AP/AR/Reconciliation/R2R 9335-906-101
Posted 3 months ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As an Assistant Manager in the UPS industry based in Bangalore, you will be responsible for leading and coordinating various service-related activities to ensure optimal customer satisfaction and timely resolution of technical issues. With a qualification of BE/B.Tech in electronics and a minimum of 7 years of experience, you will play a crucial role in understanding customer needs and providing efficient field service. Your key responsibilities will include monitoring open service calls, overseeing repair timelines, and facilitating coordination between logistics and service teams to ensure prompt resolution of issues. You will also collaborate with partners to enhance customer satisfaction...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The role involves allocation of cases, managing HO WO pool in coordination with Central agencies & field teams, and representing cases. You will act as a coordinator for the field team regarding technical issues faced in FinnOne and setting allocation rules in collaboration with the IT team. It is essential to ensure proper resolution for ICRM queries related to Collection issues and maintain the clearance ratio through representation as per targets. You will be responsible for adhering to the TAT for special projects completion, ensuring timely setting of system rules, and execution in line with the set logics. The focus should be on resolving maximum cases without involving the field team ...
Posted 3 months ago
2.0 - 7.0 years
5 - 8 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Affordable housing loan gram panchayat and Gautham property knowledge must. • Visiting business premise, property of customer at the time of PD in HL/Lap • Ability to understand customer business and requirement from their perspective Required Candidate profile Male Graduate with 2 - 5 years’ experience underwriting and sanction of home loan/LAP Understanding credit worthiness of customers observation & findings of PD gram panchayat and Gautham property
Posted 3 months ago
1.0 - 6.0 years
7 - 17 Lacs
Bengaluru
Work from Office
In this role, you will: Provide operational and customer support for lifecycle tasks for institutional trades Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues Assist in gathering data to support resolution of issues Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures Collaborate and consult with peers, colleagues and managers to r...
Posted 3 months ago
8.0 - 13.0 years
10 - 14 Lacs
Mumbai Suburban, Goregaon, Mumbai (All Areas)
Work from Office
Job Description: Overview NTT Data Payment Services (NDPS) began its operations in 2005, with the sole aim of providing secured and seamless digital payment solutions to all. Throughout the years NDPS has been successfully developing innovative and award-winning digital payment solutions, catering to the needs of Small and Medium Merchants alike. This encompasses services like POS, Payment Gateway, IVR and Mobile Application. Key Responsibilities: 1. Bank Activation and Visits: Address team challenges in acquiring bank codes through effective bank visits and stakeholder management. 2. Project Coordination: Ensure timely completion of team projects by coordinating with internal and external s...
Posted 3 months ago
4.0 - 9.0 years
6 - 6 Lacs
Noida, Ghaziabad, New Delhi
Work from Office
Oversee service operations,manage service partners,and resolve escalations.Ensure timely installations,repairs, and customer satisfaction.Lead and train field teams, track service KPIs (TAT, FTFR, CSAT).Drive continuous improvement in service quality
Posted 3 months ago
8.0 - 13.0 years
5 - 15 Lacs
Bengaluru
Work from Office
Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Amit 8851792136/Neha 8287267407
Posted 3 months ago
8.0 - 13.0 years
10 - 14 Lacs
Mumbai Suburban
Work from Office
Title:- Chief Manager Department:- Group Operations Location:- Goregaon East IT Park Key Responsibilities: Managing all high profile clients for their queries and complains Coordinating with internal teams for timely resolution of all queries. Analyzing all queries for their TATs and resolutions. Handling complains of Relationship Managers and clients as well received via e-mails and calls. Arranging Con calls meetings with internal /external stakeholders to discuss issues and to smooth internal process coordination. IRDAI / Escalation Management / MIS. PHPC preparation and submission to the management Ensures all employees receive the appropriate training and education Ensures Staffing, pla...
Posted 4 months ago
3.0 - 8.0 years
5 - 10 Lacs
Varanasi, Jaipur
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Perks and benefits: Mention available facilities and benefits the company is offering with this job.
Posted 4 months ago
2.0 - 7.0 years
4 - 6 Lacs
Sriganganagar
Work from Office
Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...
Posted 4 months ago
1.0 - 4.0 years
2 - 3 Lacs
Noida, Bengaluru
Work from Office
Position Summary This role exists to coordinate and manage end-to-end medical appointment logistics, ensure timely report updates, and handle customer and diagnostic center interactions. It aims to ensure a seamless experience for insurance and corporate customers while meeting internal process TAT and quality standards. Key Responsibilities Schedule medical appointments for insurance and corporate clients. Update medical status in the system (Show / No-Show). Share daily Show/No-Show updates with Head Office. Reschedule missed appointments based on advisor inputs. Follow up daily with diagnostic centers for medical reports. Perform quality checks on reports and upload them as per the checkl...
Posted 4 months ago
3.0 - 8.0 years
1 - 4 Lacs
Chengalpattu, Coimbatore
Work from Office
Location: Coimbatore, Chengalpattu Experience: New car/ used Car Key Responsibilities: Generate and convert leads for New car and used car loans at dealership level Conduct customer profiling , product pitching, and close auto loan sales Ensure accurate and timely loan documentation , file login, and disbursement process Coordinate with credit teams for loan approvals and eligibility clarifications Collect PDDs (Post Disbursement Documents) within defined TAT Visit customers' home/office for document collection as needed Build and maintain strong relationships with dealer sales teams Support in collections follow-ups for missed EMIs Track market intelligence about competitor loan products En...
Posted 4 months ago
10.0 - 20.0 years
10 - 12 Lacs
Madhyamgram
Work from Office
Regional Operational Oversight: Manage and oversee the end-to-end operations of multiple locations, facility, and service centres within the EAST Zone. Ensure the smooth and efficient flow of operation, logistics, adhering to strict SLAs and TATs. Grievance Management, customer feedback season. Corporate client management. Monitor daily operational performance, identify deviations, and implement immediate corrective actions. Develop and implement regional operational plans that align with the company's overall strategic goals. Cross function coordination. Key Responsibilities: Corporate Client Management, Grievances Management & Vendor Management. Organic Customer Management with Business ex...
Posted 4 months ago
7.0 - 12.0 years
7 - 14 Lacs
Bangalore Rural, Bengaluru
Work from Office
We're Hiring! | Manager Customer Service | NBFC Location: Bangalore CTC: 7–15 LPA Experience: 8–9 Years in Customer Service Qualification: Graduate Role Highlights: Handle escalated customer issues with a dedicated team Coordinate with departments for timely resolution Conduct workshops & train contact center teams Root cause analysis of complaints Ensure ticket closure within TAT & customer satisfaction MIS reporting for leadership Skills Required: Strong in Excel & Communication Deep knowledge of customer service process Experience in team coordination & escalations Share your CV at simran.goyal@in.experis.com #CustomerServiceJobs #ToyotaCareers #HiringNow #ManagerJobs #EscalationHandling ...
Posted 4 months ago
5.0 - 10.0 years
5 - 7 Lacs
Thane, Margao, Amravati
Work from Office
Role & responsibilities Essential Duties and Responsibilities: Responsible for ensuring customer satisfaction (students and parents) & retention Ensure proper communication & relationship with all the students and parents for entire course duration. Monitoring and ensure proper collection of revenue and reduce branch expenses. Ensure compliance with laws & regulations as applicable. Handling any kind of Parent enquiry & Student enquiry or complaints Should co-ordinate with all departments at branch/region/Corporate office. Ensures general cleanliness, appearance and safety of the office premises. Skill Requirements: Ability to supervise staff and manage branch operations. Strong ability to p...
Posted 4 months ago
3.0 - 8.0 years
3 - 6 Lacs
Kozhikode
Work from Office
After sales service of warranty claims through Channel partners. Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the bra...
Posted 4 months ago
2.0 - 5.0 years
8 Lacs
Hyderabad
Work from Office
Role & responsibilities ole Overview We are seeking a dynamic and experienced Talent Acquisition Specialist to join our Hyderabad team. This role requires an experienced recruiter with a proven track record in EdTech and a passion for building high-performing teams. You will drive hiring excellence and manage a recruitment team to help us scale rapidly and efficiently. Key Responsibilities End-to-End Recruitment: Own the entire hiring process from sourcing to onboarding across multiple functions. Team Leadership: Lead, mentor, and manage a team of 3+ recruiters, ensuring goal alignment and consistent performance. Hiring Strategy: Devise data-driven hiring strategies to fulfill business deman...
Posted 4 months ago
2.0 - 7.0 years
5 - 8 Lacs
Mumbai, Bengaluru
Work from Office
Affordable housing loan gram panchayat and Gautham property knowledge must. • Visiting business premise, property of customer at the time of PD in HL/Lap • Ability to understand customer business and requirement from their perspective Required Candidate profile Male Graduate with 2 - 5 years’ experience underwriting and sanction of home loan/LAP Understanding credit worthiness of customers observation & findings of PD gram panchayat and Gautham property
Posted 4 months ago
3.0 - 8.0 years
3 - 6 Lacs
Bengaluru
Work from Office
After sales service of warranty claims through Channel partners. Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the bra...
Posted 4 months ago
2.0 - 6.0 years
2 - 5 Lacs
Durgapur
Work from Office
Roles and Responsibilities Should have skills in Excel. Day to day MIS follow up. Prepare the report & handle the operation related query with TAT. Will take responsibility of handling front desk (Reception) . Query - Inbound Calls Resolve the issues and escalated issues by interacting with concerned in HO and informing to clients. Client Master Changes data updation (CMC).
Posted 4 months ago
2.0 - 4.0 years
1 - 2 Lacs
Kolkata
Work from Office
Depot level inventory monitoring Comprehensive report for RP business GIT tracking report Daily factory stock report(semi-finished & finished) Stock out/Sales loss report Invoice to Dispatch TAT performance Dispatch to Delivery TAT performance Track factory-wise production & dispatch status of the critical SKUs are per coverage report Proficiency in data management tools like Excel Strong analytical skills. Good Communicating abilities.
Posted 4 months ago
7.0 - 12.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Role & responsibilities Plans and organizes daily activities related to production and operations. Measures productivity by analysing performance data, financial data, and activity reports. Coordinates with other support departments such as human resources, finance, and to ensure successful production operations. Determines labour needs to meet production goals. Assists with budget preparation for operations unit. Coordinates with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold. Assists with, or prepares and updates, organizations operations manual and policies. Performs other related duties as required. Required Skills/Ab...
Posted 4 months ago
3.0 - 5.0 years
3 - 8 Lacs
Pune, Chennai, Mumbai (All Areas)
Work from Office
Minimum Mandatory Skill Set Knowledge of Processing of claims, quality check and adherence to TAT, computer skills, excel. Candidate should be open to work in 24X7X365 shifts Brief Job Profile Claims adjudication, Fraud and leakage control, Client/provider feedback, Team training and retention, Investigation Desired Competencies/ Skill Set MS Excel and MIS skills, Candidate having work experience of claim processing, Investigation, computer skills. Preferred Industry Health Insurance, TPA, Hospitals, Healthcare
Posted 4 months ago
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