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SVP - RCM Operations

15 years

0 Lacs

Mumbai Maharashtra India

Posted:3 weeks ago| Platform: Linkedin logo

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Skills Required

forecast contracts metrics optimization analyze resolve drive technology workflow compliance support leadership development regulations lean sigma healthcare billing communication epic presentation coaching

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities


  • Lead and manage customer accounts for operational excellence and efficiency.
  • Forecast revenue, costs, and headcount; manage contracts and renewals.
  • Achieve SLAs/metrics through resource optimization and team leadership.
  • Analyze business trends, resolve escalations, and drive process improvements.
  • Collaborate with technology and cross-functional teams for workflow deployment.
  • Ensure high client satisfaction and manage client feedback.
  • Drive organizational initiatives for process and delivery efficiency.
  • Enforce compliance with PHI, HIPAA, and company policies.
  • Develop and coach teams, support leadership development, and succession planning.
  • Achieve revenue, growth, and margin targets for the division.
  • Stay updated on industry regulations and conduct quarterly client reviews.


Requirements

  • Graduate degree required; MBA and Lean Six Sigma preferred.

  • 15+ years’ total experience, 10+ years in healthcare RCM.

  • Leadership Experience

  • Experience managing large teams (up to 1000 FTEs).

  • Medical Billing, Doctor Billing, Hospital Billing.
  • Proven track record in margin growth, target achievement, and P&L management.
  • Strong leadership, communication, and people development skills.
  • Willingness to travel as needed.
  • Familiarity with billing systems (e.g., NG, EPIC, ECW, Athena) and payer guidelines.
  • Proficient in Microsoft tools; strong presentation and coaching skills.

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