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2.0 - 5.0 years

5 - 8 Lacs

Thiruvananthapuram

On-site

Trivandrum India Technology Full time 6/16/2025 J00168811 Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. You are passionate about quality and how customers experience the products you test. You have the ability to create, maintain and execute test plans in order to verify requirements. As a Quality Engineer at Equifax, you will be a catalyst in both the development and the testing of high priority initiatives. You will develop and test new products to support technology operations while maintaining exemplary standards. As a collaborative member of the team, you will deliver QA services (code quality, testing services, performance engineering, development collaboration and continuous integration). You will conduct quality control tests in order to ensure full compliance with specified standards and end user requirements. You will execute tests using established plans and scripts; documents problems in an issues log and retest to ensure problems are resolved. You will create test files to thoroughly test program logic and verify system flow. You will identify, recommend and implement changes to enhance effectiveness of QA strategies. What you will do With limited oversight, use your experience and knowledge of testing and testability to influence better software design, promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across solutions. Develop test strategies, automate tests using test frameworks and write moderately complex code/scripts to test solutions, products and systems. Monitor product development and usage at all levels with an eye for product quality. Create test harnesses and infrastructure as necessary. Demonstrate an understanding of test methodologies, writing test plans, creating test cases and debugging. Cloud Certification Strongly Preferred What experience you need Bachelor's degree in a STEM major or equivalent experience 2-5 years of software testing experience Able to create automated test based on functional and non-functional requirements Self-starter that identifies/responds to priority shifts with minimal supervision. Software build management tools like Maven or Gradle Software testing tools like Cucumber, Selenium Software testing, performance, and quality engineering techniques and strategies Testing technologies: JIRA, Confluence, Office products What could set you apart You should also have the ability to demonstrate performance of our Success Profile skills, including: Attention to Detail - Create thorough and accurate documentation of all work including status updates to summarize project highlights; validating that processes operate properly and conform to standards; Organizes own work, following established standards and processes. Automation - Automate defined test cases and test suites per project and plan; Develop test automation using automation frameworks Collaboration - Collaborate with peers, Product Owners and Test Lead to understand product functionality and specifications to create effective test cases and test automation Execution - Define methods of bug prevention, testability strategies and other advanced testing concepts; Define test cases and create scripts based on assessment and understanding of product specifications and test plan; Create automation test plans; Execute test cases that validate product functionality per the test plan; Record testing results and defects with details to reproduce the issue in JIRA and Zephyr Quality Control - Create defects as a result of test execution with correct severity and priority; Analyzes discrete sets of information from functional and non-functional test execution; Assist in integrating test automation in the CI environment; Performance / Resilience: Understanding application and network architecture as inputs to create performance and resilience test strategies and plans for each product and platform. Conducting the performance and resilience testing to ensure the products meet SLAs / SLOs Quality Focus - Ensure communications are thorough and accurate for all work documentation including status updates; Peer review created test automation with other SDETs; Monitor product development by using JIRA stats to measure product quality; Review all requirements/acceptance criteria to assure completeness and coverage Risk Mitigation - Work with team leads to track and determine prioritization of defects fixes We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Who is Equifax? At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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0 years

0 Lacs

Cochin

On-site

Urgent Hiring – HR Intern (Fresher Welcome) Location: Ernakulam Company: Digital Marketing Agency We are looking for a smart and enthusiastic HR Intern to support our team. This is a great opportunity for freshers who are passionate about HR and want to gain hands-on experience in a creative and fast-paced work environment. Who Can Apply? Freshers / MBA HR students / Recent graduates Strong communication and coordination skills Interest in HR, recruitment, and team management Key Responsibilities: Assist in hiring and interview scheduling Help with employee onboarding & documentation Support attendance tracking & team coordination Manage basic client follow-ups and communication Involve in employee engagement and daily HR tasks Skills Required: Good spoken & written communication Friendly, professional, and organized Basic knowledge of MS Office / Google Sheets Eagerness to learn and grow in HR Internship Type: Full-time Duration: 3 months Stipend: Based on performance Location: Work from Office – Ernakulam Job Type: Full-time Pay: From ₹6,000.00 per month Schedule: Day shift Work Location: In person

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2.0 years

0 - 0 Lacs

Kollam

Remote

We are hiring a Senior Business Development Manager for Tcl brand product distribution in Kollam & Trivandrum. Key Responsibilities: Develop and execute strategies to expand the company's B2B client base in Kollam and Trivandrum surrounding areas. Meet or exceed sales targets by leveraging existing relationships and building new ones. Identify and target new towns and regions for expanding the Apple product business. Analyze market potential in new areas, prioritizing towns and regions with high growth potential. Conduct regular visits to dealers and key accounts to understand their needs, provide support, and strengthen partnerships. Act as the primary point of contact for dealers, addressing any issues and ensuring smooth operations. Leverage existing relationships and networks to generate leads and close new deals. Utilize CRM tools to track progress, manage accounts, and report on key performance indicators (KPIs). Qualifications & Skills: Bachelor’s degree in Business, Sales, Marketing, or a related field. MBA is a plus Minimum of 2 years in B2B sales, business development, preferably in the mobile or home appliances. Strong interpersonal and communication skills, with the ability to build and maintain relationships with dealers and customers. Results-oriented, with a focus on meeting sales targets and driving business growth. Opportunity for professional growth within a rapidly expanding company. Attractive salary and commission structure, along with travel allowances and comprehensive benefits. Experience in managing sales territories and traveling extensively for business development. Salary 30000 to 35000 (Based on the experience) + TA +Incentive + Other Allowances. About Company : Alps Distribution is the only authorized distributor of Apple products in Kerala and Tamil Nadu, headquartered in Cochin with branches in Trivandrum, Thrissur, Calicut, Chennai, Coimbatore, Madurai, and Trichy. Alps Distribution holds the number one position for Apple products distribution in India. Aldous Glare Tech & Energy (AGTE) is a subsidiary of Alps. Aldous Glare is India’s leading distributor for smartphones (Vivo), TCL - Android TVs, Google TVs, smart ACs, and smart washing machines, Solar Product (All Kerala) . For 29 years now, Aldous Glare Tech & Energy have stood the test of time and established ourselves as a brand synonymous with trust and quality. Technology and its advancements are ubiquitous and we function with the prime goal of increasing accessibility, awareness of the latest tech gadgets and appliances. We creates opportunities for its channel partners through aggressive market development and continuous improvements through agility. Company Website : www.aldousglare.com & www.alpsd.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Leave encashment Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) Language: English (Preferred) Work Location: Remote

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2.0 - 5.0 years

0 - 0 Lacs

Cochin

On-site

HSE Engineer - Rig Operations Job Summary: Our client is seeking a proactive and qualified HSE Engineer to manage and enforce Health, Safety, and Environmental standards on-site for offshore and land rig operations. The ideal candidate will ensure strict compliance with international HSE guidelines, promote a strong safety culture, and support project teams in delivering safe, compliant operations across rig inspection, testing, and equipment commissioning activities. Key Responsibilities: Develop, implement, and monitor HSE policies and procedures in line with industry standards. Conduct site safety inspections , risk assessments, and audits for land rig and offshore equipment operations. Provide HSE oversight during high-pressure testing , trial runs, and manifold operations. Ensure all activities are conducted in compliance with local regulations and international HSE norms Deliver toolbox talks , safety inductions, and training programs for engineering and site teams. Investigate incidents, near misses, and unsafe practices, and generate corrective/preventive action reports. Prepare and maintain all HSE documentation and reports for internal and client review. Liaise with client safety teams, subcontractors, and auditors during inspections and project reviews. Candidate Requirements: Bachelor's degree in Engineering, Environmental Science, or relevant HSE discipline. Minimum 2–5 years of HSE experience in the offshore/marine/oil & gas industry. Strong understanding of HSE practices during rig inspection, equipment testing, and commissioning. Familiar with BOP operations , confined space entry, pressure testing, and fire protection systems. Excellent communication and reporting skills. Capable of training site personnel and promoting safety awareness. NEBOSH IGC (mandatory) Job Type: Permanent Pay: ₹40,000.00 - ₹80,000.00 per month Schedule: Day shift License/Certification: NEBOSH IGC (Preferred) Work Location: In person

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1.0 - 2.0 years

0 - 0 Lacs

Kottayam

On-site

Job Title: Activity/Recreation Executive Department: Recreation & Front Office Support Location: Karma Chakra Resort, Kumarakom Reporting To: Front Office Manager / Resort Manager Employment Type: Full-time Job Summary: The Activity/Recreation Executive is responsible for planning, coordinating, and executing engaging recreational and wellness activities for guests and employees, ensuring a memorable and enriching resort experience. The role also includes supporting the Front Office team with guest interactions, check-in/check-out assistance, lobby engagement, and concierge support. The ideal candidate should be energetic, creative, guest-focused, and capable of balancing multiple responsibilities with enthusiasm and professionalism. Key Responsibilities:1. Guest Activities & Recreation Coordination: Plan and organize daily guest activities. Promote participation in activities through announcements, lobby displays, and personal guest interactions. Conduct and host group activities such as yoga sessions, traditional games, and village tours. Customize special activities for children, honeymooners, or long-stay guests. Maintain a daily/weekly activity schedule and coordinate with other departments (e.g., F&B, Housekeeping) as needed. Ensure safety measures and availability of required materials/equipment for all activities. Gather guest feedback and use it to improve and personalize future programs. 2. Employee Engagement Activities: Plan and execute monthly staff recreational programs and events such as sports tournaments, cultural celebrations, and wellness days. Collaborate with HR for festival events, staff birthdays, competitions, and team-building activities. Foster a fun and inclusive environment that boosts employee morale and inter-department bonding. 3. Front Office & Guest Interaction Support: Assist the Front Office with guest check-in/check-out during peak hours. Provide concierge-level support by briefing guests about the resort, local attractions, and available activities. Handle guest inquiries regarding leisure and sightseeing options. Support the Front Office in lobby management and guest engagement during idle times. Step in as a backup for the bell desk or reception in the event of staff shortage. 4. Administrative and Reporting Tasks: Maintain accurate attendance and participation logs of guest and staff activities. Prepare monthly reports on guest participation, event feedback, and inventory usage. Keep activity supplies and equipment well-maintained, organized, and replenished. Coordinate with vendors, trainers, or performers as needed for special programs. Skills & Qualifications: Bachelor’s degree or diploma in Hospitality, Hotel Management, Tourism, or related field. Minimum 1–2 years of experience in guest relations, recreation, or hospitality preferred. Strong communication and interpersonal skills in English, Malayalam, and Hindi. Passion for guest engagement, fitness, arts/culture, or outdoor activities. Multitasking ability with a positive and energetic attitude. Basic computer proficiency (MS Office, internet browsing, guest feedback tools). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 30/06/2025

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

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About Freshworks: Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California , Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (EX). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Responsibilities Build scalable backend services that handle millions of transactions reliably. Own the full development lifecycle: from high-level design to deployment and debugging. Write clean, modular, and testable code—optimised for both readability and performance. Apply deep OOPS concepts and design patterns to solve real-world engineering problems. Ensure systems are tuned for high availability, fault tolerance, and observability. Collaborate with cross-functional teams (Product, Frontend, SRE) to deliver customer value fast. Follow engineering best practices and elevate overall code quality. Troubleshoot performance bottlenecks in production and drive long-term stability improvements. Requirements 3 to 5 years of experience building and scaling backend systems in fast-paced product teams. Data Structures & Algorithms (DSA): Expertise in selecting optimal data structures and developing efficient, optimized code including time/space complexity trade-offs. Deep knowledge of REST APIs. Problem Solving & Logical Analysis: Ability to clearly articulate thought processes, decompose complex problems, and engineer effective solutions. Object-Oriented Design (OOD): Strong command of OOP principles, designing extensible code, and applying SOLID principles. System Design (High-Level Design - HLD & LLD): Proven ability to contribute to design scalable, highly available, and fault-tolerant end-to-end systems, including APIs, schema, and data models. Exposure to RDBMS, caching strategies, distributed queues, and microservices. Exposure and experience with AI tools and technologies to improve efficiency Ownership & Collaboration: Demonstrates strong ownership, collaborates effectively. Qualifications Qualifications Degree in Computer Science, Engineering, or a related technical field. You’re skilled at balancing fast delivery with long-term scalability. You think clearly in code and architecture diagrams. You’ve shipped features at scale and supported them in production. You love working in collaborative, agile teams. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

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3.0 years

0 - 0 Lacs

Cochin

Remote

Job Title: Sourcing & Registration Specialist Location: Kochi, (India) Employment Type: Full-Time Industry: Engineering / Procurement / Industrial Solutions Salary: ₹25,000 – ₹30,000 per month + Performance-Based Commissions Experience Required: Minimum 3 Years Education Requirement: Bachelor’s degree in engineering (Mandatory) Job Summary: Vortexen Dynamics Industrial Solutions LLC is looking for a results-driven and detail-oriented Sourcing & Registration Specialist to join our remote team in India. The ideal candidate will have a strong engineering background with hands-on experience in vendor registration, lead generation, and sourcing through direct and indirect (outsourced) channels. This role will contribute significantly to expanding our vendor base, improving participation in tendering activities, and driving business growth through strategic sourcing initiatives. Key Responsibilities: · Manage and execute vendor registration across national and international government, PSU, semi-government, and private sector portals. · Identify, track, and evaluate RFQs, RFPs, EOIs, and tender opportunities that align with Vortexen’s offerings. · Source leads through direct research, B2B platforms, LinkedIn, tender websites, and other outsourcing or lead generation channels. · Build and maintain a comprehensive database of suppliers, subcontractors, OEMs, and channel partners across relevant industries. · Develop and maintain a registration and compliance calendar to ensure timely updates and renewals of licenses, certifications, and prequalification documents. · Liaise with procurement, technical, and business development teams to prepare complete vendor qualification packages and tender submissions. · Generating and nurture leads for potential business partnerships, distributor opportunities, or outsourcing vendors that can support project requirements. · Ensure accurate and timely submission of all documents required for vendor approvals and tender participation. · Evaluate new sourcing opportunities based on cost, quality, delivery timelines, and alignment with project requirements. · Regularly follow up on submitted registrations, pending approvals, and vendor database updates. · Stay informed on industry trends, emerging procurement platforms, and relevant compliance updates. · Meet monthly KPIs related to vendor registrations, lead generation, and tender participation. Requirements: · Bachelor’s degree in engineering (Mandatory). · Minimum 3 years of experience in sourcing, vendor management, or tender registration—preferably within the industrial, EPC, MEP, or construction sectors. · Strong understanding of procurement cycles, prequalification norms, and vendor onboarding procedures. · Demonstrated experience using tender portals such as GeM, eProcurement platforms, CPWD, ONGC, EIL, PSU/State portals, or equivalent private sector platforms. · Experience in lead generation, supplier discovery, or managing outsourced sourcing channels. · Excellent documentation, organizational, and time-management skills. · Proficient in MS Office (Excel, Word, PowerPoint) and digital collaboration tools (Google Workspace, document sharing platforms, etc.) · Ability to work independently, take initiative, and drive outcomes remotely. · Strong communication skills, both written and verbal, in English. Knowledge of additional Indian regional languages is a plus. Compensation & Benefits: · Fixed Monthly Salary: ₹25,000 – ₹30,000 · Performance-Based Commission: Based on successful registrations, lead conversions, and tender wins · Remote Work Flexibility · Professional Growth: Opportunity to work with a growing international company focused on innovation and industrial excellence · Annual Performance Review and Growth Path Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Application Deadline: 23/06/2025

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1.0 years

0 - 0 Lacs

Munnar

On-site

Job description Responsible for overseeing and managing all front desk operations, ensuring smooth guest interactions and efficient service delivery. They handle reservations, check-ins, check-outs, and resolve guest inquiries, all while supervising and training front desk staff to maintain high standards of customer service. We’re looking for a cheerful, dependable, and organized Front Desk Manager to lead the front-of house operations at our Monkey Tribe hostel. Your job is to keep the reception desk running smoothly and ensure every guest gets a warm, efficient welcome. Key Responsibilities : 1. Guest Services Handle guest check-ins, check-outs, and reservations (online and walk-ins) Assist guests with queries, issues, and local recommendations Ensure smooth communication between guests and other departments (housekeeping, events, F&B, etc.) 2. Desk Operations Manage the daily front desk activities Maintain and update booking systems, guest records, and daily reports Ensure proper handling of cash, card, and digital transactions Oversee front office supplies, materials, and cleanliness 3. Team & Shift Management Handle escalations professionally and ensure seamless shift handovers 4. Guest Experience Set the tone for a positive guest vibe from the moment they walk in Collect feedback and share insights with the property manager Support in promoting in-house events and experiences Preferred Qualifications: 1–3 years of front desk or reception experience in a hostel, hotel, or co-living space Familiar with PMS (Property Management Systems) and OTA channels (Booking.com, Hostel world, etc.) Food and Accommodation provided Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Language: Hindi (Preferred) English (Required) Work Location: In person Speak with the employer +91 9946017774

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2.0 years

0 - 0 Lacs

Cochin

On-site

About Us: Black and White Creations is a leading Railway Advertising company based in Kochi, specializing in Exterior & Interior Train Branding, Station Boards, and Public Address Systems. We are known for timely execution, professionalism, and strong customer service across urban and rural India. Job Summary: We are looking for a reliable and multi-skilled Office Assistant cum Driver to support daily office operations and ensure safe transportation for office-related tasks. The ideal candidate should be trustworthy, organized, and capable of assisting with basic office duties in addition to driving responsibilities. Key Responsibilities: Drive company vehicle for office errands, client visits, and material transport Assist in the day-to-day administrative tasks at the office Collect and deliver documents, marketing materials, and parcels Coordinate with vendors, suppliers, and field staff when required Maintain vehicle cleanliness and ensure timely servicing and upkeep Support office staff in organizing files, documentation, and basic clerical work Perform additional duties as assigned by the management Requirements: Minimum 10th pass or equivalent education Valid driving license (LMV) and clean driving record Two-wheeler and four-wheeler driving license required. Minimum 2 years of driving experience, preferably in a similar role Familiarity with Kochi city routes and nearby areas Basic communication skills in Malayalam and/or English Punctual, responsible, and well-mannered Willingness to multitask and assist with office-related duties Benefits: Steady working hours with occasional field visits Reimbursement for extra travel (if any) Supportive work environment Opportunity to work in a reputed advertising company Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Paid sick time Schedule: Monday to Friday Supplemental Pay: Performance bonus Education: Secondary(10th Pass) (Preferred) Experience: Driving: 2 years (Preferred) Office Assistant: 2 years (Preferred) Work Location: In person

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0 years

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Calicut

On-site

Academic Counselor Female Candidates Qualifications Any Degree / Diploma Experience 1yr-4yr Experience in Same Field or Related Responsibilities Provide guidance and support to students in developing realistic academic plans Assist students in selecting appropriate courses and extracurricular activities Skills Excellent counseling and listening skills Strong knowledge of educational systems and curriculum Apply Here Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

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10.0 years

0 Lacs

Gurugram, Haryana, India

On-site

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Requisition Number: 101362 Architect II Location: The role will be a hybrid position located in Delhi NCR, Hyderabad, Pune, Trivandrum and Bangalore, India Insight at a Glance 14,000+ engaged teammates globally #20 on Fortune’s World's Best Workplaces™ list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About The Role The Architect-II Data will focus on leading our Business Intelligence (BI) and Data Warehousing (DW) initiatives. This role involves designing and implementing end-to-end data pipelines using cloud services and data frameworks. They will collaborate with stakeholders and ETL/BI developers in an agile environment to create scalable, secure data architectures ensuring alignment with business requirements, industry best practices, and regulatory compliance. Responsibilities Architect and implement end-to-end data pipelines, data lakes, and warehouses using modern cloud services and architectural patterns. Develop and build analytics tools that deliver actionable insights to the business. Integrate and manage large, complex data sets to meet strategic business requirements. Optimize data processing workflows using frameworks such as PySpark. Establish and enforce best practices for data quality, integrity, security, and performance across the entire data ecosystem. Collaborate with cross-functional teams to prioritize deliverables and design solutions. Develop compelling business cases and return on investment (ROI) analyses to support strategic initiatives. Drive process improvements for enhanced data delivery speed and reliability. Provide technical leadership, training, and mentorship to team members, promoting a culture of excellence. Qualification 10+ years in Business Intelligence (BI) solution design, with 8+ years specializing in ETL processes and data warehouse architecture. 8+ years of hands-on experience with Azure Data services including Azure Data Factory, Azure Databricks, Azure Data Lake Gen2, Azure SQL DB, Synapse, Power BI, and MS Fabric (Knowledge) Strong Python and PySpark software engineering proficiency, coupled with a proven track record of building and optimizing big data pipelines, architectures, and datasets. Proficient in transforming, processing, and extracting insights from vast, disparate datasets, and building robust data pipelines for metadata, dependency, and workload management. Familiarity with software development lifecycles/methodologies, particularly Agile. Experience with SAP/ERP/Datasphere data modeling is a significant plus. Excellent presentation and collaboration skills, capable of creating formal documentation and supporting cross-functional teams in a dynamic environment. Strong problem-solving, time management, and organizational abilities. Keen to learn new languages and technologies continually. Graduate degree in Computer Science, Statistics, Informatics, Information Systems, or an equivalent field. What You Can Expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India Show more Show less

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0 years

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India

On-site

Responsibilities: Ensuring high level of customer satisfaction Excellent work ethic and time management skills Develop and arrange promotional material and in-store displays. Ensure adherence to SOP at store Ensure adherence to Store etiquette and at store timing Assist store manager in Stock Management Maintaining accurate records Working towards monthly or annual targets Key Task · Sales o Inviting customer to outlet o Introduce customer to the concept of MYOP. o Demonstrating and presenting products o Support the customer to identify the right perfume Store cleanliness and merchandising. Stock Audits DSR and Store Closing Placing stock request to HO Validating and receiving stock. Handling and resolving customer complaints Benefits Provident Fund Overtime allowance Medical Insurance

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0 years

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India

On-site

Responsibilities: Ensuring high level of customer satisfaction Excellent work ethic and time management skills Develop and arrange promotional material and in-store displays. Ensure adherence to SOP at store Ensure adherence to Store etiquette and at store timing Assist store manager in Stock Management Maintaining accurate records Working towards monthly or annual targets Key Task · Sales o Inviting customer to outlet o Introduce customer to the concept of MYOP. o Demonstrating and presenting products o Support the customer to identify the right perfume Store cleanliness and merchandising. Stock Audits DSR and Store Closing Placing stock request to HO Validating and receiving stock. Handling and resolving customer complaints Benefits Provident Fund Overtime allowance Medical Insurance

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1.0 years

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Malappuram

On-site

Valid LMV License Is Compulsory Freshers Can Apply Candidate Near to Malappuram Get Preference Looking for Service Department Vehicle Transportation: Pick up and drop off customer vehicles for service. Transport vehicles between the showroom, workshop, and other locations as needed. Customer Interaction: Provide courteous service while interacting with customers during vehicle pick-up and drop-off. Address basic customer queries regarding vehicle handling and ensure proper documentation. Vehicle Inspection: Conduct preliminary vehicle checks before pick-up and report any visible damages or irregularities. Ensure proper documentation is signed before and after vehicle transportation. Operational Support: Assist with the movement of vehicles within the showroom or service center. Support the service team in organizing and coordinating vehicle readiness. Compliance and Safety: Follow traffic rules and ensure vehicles are driven safely. Adhere to company policies regarding vehicle handling and maintenance. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Experience: total work: 1 year (Preferred) License/Certification: Driving Licence (Required) Work Location: In person

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0 years

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Kottayam

On-site

Job description for Performing Doctor Qualification: BDS (Only BDS)/ Fresher also can apply Immediate joiners preferred & Female Doctors only Deliver the treatments properly for Hair & Skin related issues Ensure client gets proper results Ensure hygienic ambience of the branch Taking the ownership related to the treatment of clients Ensure proper follow ups are done in a regular basis Ensuring the safe keeping of medical equipment, products, company valuables and assets Responsible for regular client satisfaction & Results. To maintain the records related to the results of treatments & testimonials. Guiding and mentoring the support staff would be a mandatory task. Brand standards to be met in all the circumstances Only female candidate can apply Work: Location : Kochi, Kottayam Interested candidate can send your updated resume sushil.gs@vcaregroup.in / 7550024888 Job Type: Full-time Pay: ₹28,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Work Location: In person Application Deadline: 21/06/2025 Expected Start Date: 18/06/2025

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30.0 years

0 Lacs

Cochin

On-site

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Main Responsibilities: To coordinate day to day payroll activities working with T2, Payroll TL and Payroll manager Providing assistance to client on all payroll related questions Preparing different payroll reports and distributing to internal and external stake holders Coordinating with Tax and Garnishment team to smoothen the payroll process Training T2 resources on payroll process Preparing process documents for payroll tasks Review and sign off on payroll transmittal reports Managing payroll team in the absence of TL Coordinating payroll transmittal activities and ensure that payroll is run on time. Preparing detailed RCA for all payroll related issues/escalations along with preventive actions Conducting regular audits on payroll procedures and records Desirable candidate must have: 4 plus years Expertise in US payroll related laws and Tax obligations Advanced skills in MS Excel to include V-Lookup, Pivot Tables, Macros Subject Matter Expertise in payroll testing, mapping, reporting and analysis Excellent written and verbal communication skills Advanced analytical and problem solving ability 3 year Degree/Diploma Flexibility towards shift (Days and hours of work are Monday through Friday, 8:30 am to 5:30 pm EST (US Shifts )). This position may require long hours and weekend work. Candidates with FPC or payroll certification is a plus Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

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5.0 years

0 - 0 Lacs

Thrissur

On-site

Job Summary: The Dealer Development Manager is responsible for expanding, managing, and optimizing the dealership network. This role involves identifying new dealership opportunities, ensuring dealer compliance with company standards, and driving overall dealer performance to enhance sales, profitability, and brand presence. Key Responsibilities: 1. Dealer Network Expansion & Development Identify and evaluate potential dealership locations and partners based on market analysis. Develop and implement strategies for dealership network growth. Conduct feasibility studies for new dealership openings and recommend expansion plans. Negotiate and finalize dealership agreements in line with company policies. 2. Dealer Performance & Relationship Management Monitor dealer sales, financial performance, and customer satisfaction levels. Develop and execute dealer engagement and support programs. Conduct regular dealer audits, visits, and performance reviews. Act as the main point of contact for dealership-related concerns and escalations. 3. Compliance & Standards Enforcement Ensure that all dealers comply with brand guidelines, operational standards, and legal requirements. Work with the legal and compliance teams to maintain dealership contracts and agreements. Monitor dealer facility standards, staffing, and operational procedures. 4. Training & Capacity Building Develop and implement training programs for dealership sales, service, and operations teams. Provide dealers with insights on best practices in customer service, sales techniques, and business operations. Keep dealerships informed about new product launches, marketing initiatives, and industry trends. 5. Marketing & Brand Promotion Support dealers in executing local marketing campaigns and customer engagement activities. Ensure dealers adhere to brand identity and promotional strategies. Collaborate with marketing teams for dealer-based events and campaigns. 7. Conflict Resolution & Problem-Solving Address and resolve dealership operational issues, disputes, and performance challenges. Provide support in legal and financial matters related to dealerships. Implement corrective action plans for underperforming dealers. Key Skills & Qualifications: ✅ Bachelor’s/Master’s degree in Business Administration, Marketing, or a related field. ✅ 5+ years of experience in dealer development, network expansion, or sales management in the automobile industry. ✅ Strong negotiation, relationship management, and communication skills. ✅ Knowledge of dealership operations, automotive sales, and franchise laws. ✅ Ability to analyze sales data, market trends, and financial reports. ✅ Willingness to travel frequently for dealer visits and market assessments. Job Types: Full-time, Fresher Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person

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3.0 years

0 - 0 Lacs

Cochin

On-site

We're looking for a strategic Client Account Manager to manage client relationships, drive business growth, and ensure seamless campaign execution. The ideal candidate will have excellent communication skills, a keen understanding of marketing strategies, and the ability to thrive in a fast-paced environment. Responsibilities: − Manage and nurture client relationships, ensuring satisfaction and retention. − Develop and implement tailored marketing strategies aligned with client objectives. − Collaborate with cross-functional teams (creative, media, digital) to deliver integrated campaigns. − Conduct regular client meetings, presentations, and status updates. − Analyze campaign performance, providing actionable insights and optimizations. − Identify and pursue new business opportunities with existing clients. − Develop and manage budgets, ensuring timely and profitable campaign delivery. − Mentor and support junior account team members. Requirements: − 3+ years of experience in account management or client-facing role. − Proven track record of client retention and growth. − Strong understanding of marketing principles, digital marketing & advertising channels, and industry trends. − Excellent communication, presentation, and project management skills. − Ability to thrive in a fast-paced environment. − Bachelor's degree in Marketing, Communications, or related field. Nice to Have: − Experience with advertising agency operations. − Knowledge of project management tools (Asana, Trello, etc.). − Familiarity with marketing automation platforms. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Day shift Experience: total work: 3 years (Preferred) Work Location: In person

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0 years

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Cochin

On-site

Urgent Hiring – HR Manager (Fresher Welcome) Location: Ernakulam Company: Digital Marketing Agency We are hiring a smart and proactive HR Manager to join our team. This role is ideal for freshers who have great communication skills , are well-organized , and can handle team and client coordination . Who Can Apply? Freshers with strong communication & interpersonal skills Degree/MBA in HR or related field (preferred) Interns or candidates with basic HR or admin experience are a plus Key Responsibilities: Assist in hiring & onboarding new employees Manage daily team coordination and attendance Handle basic client communication and follow-ups Organize and support HR activities and internal operations Maintain records and ensure smooth workflow between teams & clients Skills We’re Looking For: Excellent verbal and written communication Ability to handle people and clients confidently Organized, friendly, and professional behavior Basic knowledge of MS Office / Google Sheets Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

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0 years

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Cochin

On-site

Qualification - B.Tech Giving support for complete supply chain management. Identification, evaluation, and selection of suppliers or vendors for an organization to acquire goods, services. Project Costing. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person

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1.0 - 3.0 years

0 - 0 Lacs

Cochin

On-site

Job Title: Academic Counselor (Female Candidates Only) Location: Nirman Academy, Kochi – Near Kalamassery / Aluva Job Type: Full-Time Experience Required: Minimum 1–3 years in academic counseling or education-related roles About Nirman Academy: Nirman Academy is a leading design education institution in Kerala with a strong presence in Manjeri, Kochi, and an upcoming branch in Calicut. We specialize in creative and career-focused courses in Interior Design, Architecture, and related disciplines, promoting industry-integrated learning and empowering young minds with practical skills and innovative thinking. Job Description: We are urgently hiring a dynamic and experienced female Academic Counselor for our Kochi branch . The ideal candidate will be responsible for guiding students toward suitable courses, handling admissions, and providing end-to-end academic and emotional support to learners. You will be the face of Nirman Academy’s academic values and student-first approach. Key Responsibilities: Provide one-on-one academic counseling and career guidance to prospective students. Explain course details, curriculum structure, career opportunities, and admission procedures effectively. Handle inbound and outbound calls, walk-in inquiries, and follow-ups with potential students. Maintain and update student databases, inquiries, follow-up records, and conversion metrics. Coordinate with faculty and administrative teams for smooth student onboarding. Organize and support orientation programs, open house events, and seminars. Ensure high levels of satisfaction and support among enrolled students. Meet admission targets and contribute to student retention efforts. Required Qualifications & Skills: Bachelor’s or Master’s Degree (preferably in Education, Psychology, Management, or Design-related fields). Minimum 1–3 years of experience in academic counseling or a similar educational role. Excellent communication, interpersonal, and presentation skills. Strong organizational and follow-up abilities. Passionate about student welfare and career development. Fluent in English and Malayalam (mandatory). Preferred Qualities: Prior experience in the education or design sector. Candidates residing in or near Kalamassery / Aluva / Kochi preferred. Confident, empathetic, and proactive personality. Salary & Benefits: Competitive salary (based on experience and qualifications). Performance-based incentives. Opportunities for growth and leadership within the institution. Professional, supportive, and creative work environment. Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

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2.0 years

3 - 4 Lacs

Calicut

On-site

Job Description:- · To scrutinize accounts payable GLS on a weekly basis to improve the quality and timeliness of monthly reporting. · Accounting Control and monitoring of transactions, Checks and balances over all the payment transactions, including documentation and verification. · Processing of Vendor payments based on ageing of creditors. Daily clearing of Vendor accounts in SAP. · Processing of Monthly salary payout. · Processing of Rent, Professional fee and doctor’s incentive payout · Processing of Cath lab on call and ICU ambulance duty payout · Processing of payment to e treasury, customs duty etc. · Preparing all foreign payment requests · Processing branch payments · Liaising with banks for Documentation (if any) · Accounting of payment entries on daily basis. · There should not be any case of excess payment or double payment.; All payments to be made through net banking; Discontinue the writing of manual cheques · Preparing Cash flow statements on a daily basis. Prepare cash flow plan for the month and adhere to the plan. · Preparing Daily Bank balance report · Preparing GST E way bill creation · Preparing corporate credit card reconciliation report · To ensure that there are no delays/defaults in statutory payments. · To ensure that all the down payment requests are adhered on time. · To ensure that all the patient refund (Including PayU) requests are adhered on time. · To ensure that all foreign currency conversion is duly cleared · Prepare FIRC report · To analyse the ageing of advances paid and follow up for clearing. · Account reconciliation with all suppliers (Quarterly/half yearly); Balance confirmation · Support in monthly closing of books Other works as and when given by supervisors. Qualification- CA Inter, M.Com Job Types: Full-time, Permanent Pay: ₹360,000.00 - ₹460,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Corporate finance: 2 years (Preferred) Language: Malayalam (Preferred) Location: Kozhikode, Kerala (Preferred) Work Location: In person

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5.0 years

0 - 0 Lacs

Calicut

On-site

Location: Corporate Office Calicut-based with regular travel to all VTrust Eye Hospital branches Job Purpose: To ensure smooth and standardized operations across all branches of VTrust Eye Hospitals, with a focus on patient care, team coordination, process implementation, and performance monitoring. Key Responsibilities: 1. Operations Management Oversee daily operations of all eye hospital branches. Ensure proper coordination of departments like OPD, OT, Pharmacy, Optical, Front Office, Lab, etc. Monitor and maintain uniform service standards across all branches. 2. Patient Experience & Quality Control Improve patient satisfaction by ensuring quality service delivery. Implement and monitor SOPs based on NABH or equivalent healthcare standards. Ensure hygiene, safety, and infection control protocols are followed consistently. 3. Staff Management & HR Coordination Manage staff deployment, rotations, and discipline across all hospitals. Support recruitment, onboarding, and periodic staff training. Monitor staff performance and coordinate with HR for performance appraisals. 4. Financial & Inventory Oversight Monitor branch-level revenues, cost control, and optimize operational expenses. Ensure proper stock and inventory control for pharmacy, OT consumables, and optical items. Support the finance team with timely inputs for budgeting and forecasting. 5. MIS, Compliance & Reporting Prepare and share MIS reports with key operational metrics (footfall, revenue, conversion rates, etc.). Ensure legal and healthcare compliance at all units. Suggest and implement process improvements based on data analysis. 6. Strategic Support & Branch Expansion Assist in setting up new branches: feasibility studies, staffing plans, and launch execution. Provide insights on market trends, competitor analysis, and local requirements. Qualifications: Bachelor’s or Master’s Degree in Hospital Administration, Business Management, or related field. Minimum 5 years’ experience in hospital operations, preferably in the eye care or multi-specialty domain. Prior experience with NABH standards or equivalent quality systems preferred. Skills Required: Strong leadership and multi-location team management skills. Effective problem-solving and decision-making abilities. Excellent communication skills in English and Malayalam. Proficiency in using hospital management software (MIS/CRM/EMR). Willingness to travel frequently to branches. Remuneration: As per industry standards and candidate experience Career Path: Can progress to Chief Operating Officer (Healthcare Division) based on performance and contribution Job Types: Full-time, Permanent Pay: ₹15,219.07 - ₹52,664.22 per month Benefits: Cell phone reimbursement Work Location: In person

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0 years

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Calicut

On-site

· Assist in managing and updating all active social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.). · Create and maintain a detailed social media content calendar, aligned with festivals, promotions, campaigns, and engagement goals. · Coordinate with the design and content teams to ensure timely delivery of creatives and post copy. · Use social media management tools to schedule posts and ensure they are published on time. · Monitor and track key performance metrics (likes, shares, reach) and submit monthly performance reports. · Stay current with social media trends, emerging tools, and competitor activity to suggest new content ideas. · Support in responding to comments, messages, and mentions across platforms, in coordination with the broader marketing team. · Maintain an organized archive of past campaigns, creatives, and post content. Key Performance Indicators (KPIs): Content Consistency: Minimum of 3 posts per week across all active platforms. Content Planning: Maintain a rolling 6-week social media calendar that includes all planned posts. Timely Execution: All posts must be approved and scheduled at least 24 hours before publishing. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Fixed shift Morning shift Work Location: In person Application Deadline: 24/06/2025 Expected Start Date: 30/06/2025

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1.0 years

0 - 0 Lacs

India

On-site

We are seeking a reliable and skilled IT Administrator (Female 6 month to 1 year ) to manage and maintain our company’s IT infrastructure. The ideal candidate will be responsible for ensuring the secure and efficient operation of all computer systems, networks, and software applications within the organization. Key Responsibilities: Install, configure, and maintain hardware and software systems. Monitor and manage company networks, servers, and firewalls. Provide technical support to employees for hardware, software, and network issues. Ensure data backups and disaster recovery plans are implemented and tested. Maintain system security and troubleshoot potential threats or vulnerabilities. Manage user accounts, permissions, and access rights. Oversee system upgrades and patches. Collaborate with external vendors and service providers. Document IT policies, procedures, and system configurations. Required Skills and Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Administrator or similar role. Strong knowledge of networking, firewalls, and cybersecurity best practices. Familiarity with Windows/Linux servers, cloud services (e.g., AWS, Azure), and virtualization tools. Proficient in troubleshooting hardware and software issues. Excellent problem-solving and communication skills. Share your resume to hr@nesasoftware.com or 7306377006 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: On the road

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Exploring Support Jobs in India

Support jobs in India are in high demand across various industries. Whether it's customer support, technical support, or administrative support, there are plenty of opportunities for job seekers in this field. In this article, we will explore the support job market in India, including top hiring locations, salary range, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Mumbai
  5. Delhi/NCR

These cities are known for their thriving job markets and have a high demand for support professionals.

Average Salary Range

The average salary range for support professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the support field, a typical career progression may include roles such as Support Specialist, Support Analyst, Support Manager, and eventually Support Director. With experience and expertise, professionals can advance to higher-level leadership roles within the support function.

Related Skills

Aside from technical support skills, support professionals may benefit from having strong communication skills, problem-solving abilities, attention to detail, and customer service orientation. Knowledge of relevant software and tools is also essential in this field.

Interview Questions

  • What experience do you have in a customer support role? (basic)
  • How do you prioritize and manage your workload when dealing with multiple support tickets? (medium)
  • Can you explain a time when you successfully resolved a complex technical issue for a customer? (medium)
  • How do you handle angry or upset customers? (basic)
  • What metrics do you think are important to track in a support role? (advanced)
  • Describe a situation where you had to escalate a support issue to a higher level. (medium)
  • How do you stay updated on the latest industry trends and technologies in the support field? (basic)
  • Have you ever implemented a process improvement in your support workflow? If so, what was it and what was the result? (medium)
  • How do you approach training new support team members? (medium)
  • Can you walk me through your experience with using support ticketing systems? (basic)
  • Explain a time when you had to collaborate with other teams to resolve a support issue. (medium)
  • What motivates you to work in a support role? (basic)
  • How do you handle confidential information when dealing with customer data? (medium)
  • What steps would you take to troubleshoot a recurring technical issue reported by multiple customers? (advanced)
  • How do you ensure a high level of customer satisfaction in your support interactions? (medium)
  • Describe a time when you had to juggle multiple support tasks with tight deadlines. How did you manage it? (medium)
  • How do you handle stress and pressure in a support environment? (basic)
  • Can you provide an example of a time when you went above and beyond to help a customer with their issue? (medium)
  • How do you document and share knowledge within your support team? (medium)
  • What do you think are the key qualities of a successful support professional? (basic)
  • How do you approach self-improvement and continuous learning in your support career? (basic)
  • Describe a situation where you had to deal with a technical issue that you were unfamiliar with. How did you approach it? (medium)
  • How do you ensure that you are providing consistent support to all customers, regardless of their issue? (medium)
  • Can you explain a time when you had to deal with a particularly challenging customer? How did you handle it? (medium)

Conclusion

As you prepare for a support job in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a positive attitude, you can land a rewarding support role in one of India's top hiring locations. Good luck!

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