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Support Engineer

Support Engineer

Amazon

0 years

0 Lacs

Bengaluru Karnataka India

Posted:19 hours ago| Platform:

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Skills Required

support engineering software development collaboration efficiency controller design sql python report metrics saas algorithms data troubleshooting scripting coding ruby java solver communication onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

Amazon strives to delight customers and make their lives easier. We have an extensive range of opportunities to learn and experiment to grow under the guidance of a pioneer engineering community. We are looking for you if you are a highly determined/motivated engineer who loves challenges and commits to improvement every day. Our Support Engineers get exposure to disruptive technologies applied in our software solutions. They collaborate with software development teams to raise the engineering and operational excellence to define the future.Locations : Bangalore, Hyderabad, ChennaiKey job responsibilities

As a Support Engineer You Will

Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements
Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions.
Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS.
Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools.
Build tools and automations to optimize the system, simplify processes, etc.

Basic Qualifications

Supporting implementations enterprise-wide Web Applications/SaaS applications
Good knowledge of computer science fundamentals such as Algorithms, Data Structures, Object Oriented Design, Databases, etc.
Good problem solving and troubleshooting skills.
Scripting or Coding knowledge (Ex: Shell, Python, Ruby, Java, etc)

Preferred Qualifications

Experience in applications development would be an added advantage
Experience in supporting services that use AWS
Have the ability to learn technical concepts quickly with a strong sense of urgency
Have enthusiasm for working in a fast paced, rapidly changing environment
Be a creative problem solver, who is passionate about innovation and customer experience
Have strong written and oral communication skills
Capable to deal with ambiguity; work with minimum supervision

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ADCI - Karnataka - A66Job ID: A3011016

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Amazon

Software Development

Seattle WA

10001 Employees

7248 Jobs

Key People

Andy Jassy

President & CEO
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Senior Vice President and CFO
David Zapolsky

Senior Vice President and General Counsel
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Support Engineer