Studio Manger - Digital

LIFE SCIENCES STUDIO MANAGER - DIGITAL

At Tag, we help brands stand out and sell more by delivering impactful content, at speed and scale and across channels & geographies. With over fifty years of production experience for some of the world’s biggest brands, we partner with our clients to create work that is efficient, effective, and more importantly tells a story.

We are a dynamic and innovative creative production agency that prides itself on delivering cutting-edge technology solutions.

We believe that the combination of different ideas, experience, backgrounds, and skillsets create a great place to work. We pride ourselves on an authentic culture built around our core values of integrity, innovation, sustainability, growth, and accountability. We are committed to promoting an inclusive, equitable and diverse culture. Our global DE&I committee and our leadership team have committed to increasing representation, education, and accountability across the entire business to create positive change from the ground up and the top down.

Check out tagworldwide.com to learn more.

WHAT YOU OFFER US

As a Digital Studio Manager, you would be responsible for the overall production planning and execution of digital advertising projects/creatives such as web banners, mobile banners, HTML Emails, Responsive templates, website design, eDetaillers/IVAs and social media collaterals for our Pharma clients

key roles and responsibilities

• Production management from start to delivery.
• Leading and coordinating efforts of the entire development team (Developers, designers, QC etc) and acting as an important link in case of project issues.
• Keeping himself/herself updated with the constant changes in Digital ecosystem
• Ability to define and enforce process, yet adapt to changing requirements, timelines, and priorities
• Partnering with various internal SPOCs (Project Management Team, Creative, Digital production Team, and technical leads) to manage strategy, production, schedule, budget, tagging and quality assurance.
• Further, he /she will be responsible for Capacity planning and handling any crisis on a day-to-day level as well as from a long-term perspective
• Ensuring high Quality through best practices and compliance to the standards – Strong Liasioning with Operationsal Excellence team to track performance and put corrective measures
• Proficient in analyzing team performance metrics, tracking progress, and providing constructive feedback for continuous improvement.
• Experienced in Veeva CRM, Vault, Promomats, Salesforce, MI (Mobile Intelligence), and website technologies.
• Knowledge of IQVIA, eWizard and other new technologies would be an added advantage
• Experienced in analyzing client requirements, conducting training needs assessments, and ensuring the team stays updated with the latest client expectations and industry standards.
• Planning on Resources, Trainings, Projects, and process.
• Reporting Metrics on Quality, Utilization, Projects, KPIs (Key Performance Indicators) etc.

OTHER COMPETENCIES THAT WILL ADD VALUE:

• Effective communication - verbal & written
• Statesmanship- the ability to create dialogues and defuse conflicts
• Good understanding of digital technologies
• Skill gap identification and development team.

GREAT TO HAVE:

• Prior interactive/digital agency experience (Honestly, it is a must!)
• Experience of projects involving Veeva Approved mailers, Veeva Presentations(IVA, eDetail) , display advertising/banner production, site builds, mobile, rich media vendor platforms, video for social media channels.
• Strong web/tech knowledge and understanding of Dreamweaver, HTML, HTML5 Flash, Adobe Photoshop, interface design, and social media.
• Working knowledge of Adobe Creative Suite, HTML/CSS, Responsive Templates, Mobile Advertising, JavaScript
• Understanding of media process and digital trafficking (i.e., DART, Right Media, Media mind, SFDC)
• Experience: Proven experience in digital project management or studio operations, preferably within the life sciences or healthcare industry.
• Technical Proficiency: Familiarity with digital production tools and platforms, such as Adobe Creative Suite, SFMC, Veeva and content management systems.
• Regulatory Knowledge: Understanding of compliance and regulatory considerations in the life sciences sector, including FDA guidelines and HIPAA regulations.
• Leadership Abilities: Strong leadership and team management skills, with the ability to motivate and guide teams through complex projects.
• Understanding of e-learning solutions / platforms & Digital Asset Management will be an added advantage

OTHER SKILLS REQUIRED:

• Multi-tasking
• Problem solving attitude
• Eye for detail
• Ability to see/manage the big picture
• Ability to work independently
• Computer skill-specifically Microsoft Project and Excel (comfort to work on both Mac and PC)
• Basic knowledge of video production and video formats for web

LOCATION

We currently work in a remote hybrid model with offices in Chennai and Bangalore.

TIMINGS

We work on rotational shifts that change depending on the region you are working with and at the discretion of your line manager.