Strategic Account Manager

Quale Infotech

Aiwozo

We are looking for a dynamic Account Manager to drive our key Aiwozo clients. The individual should be able to form and maintain professional relationships, follow through on contract closures and renewals, and play a key role in their success. This is an exciting position with a fast-paced working environment. Individuals who are proactive and have a go-getter attitude are fit for this role.

Key Responsibilities & Duties:

• Handle 5-10 Aiwozo client accounts.
• Develop executive relationships country-level with Aiwozo clients’ leadership.
• Managing communication between Aiwozo clients and internal stakeholders.
• Staying on top of Aiwozo client’s needs, vision, IT roadmap, and any anticipated deviations.
• Develop an in-depth understanding of the account, their business, and key stakeholders.
• Accelerating partnership, revenue growth, and capturing new opportunities.
• Pitch relevant services to Aiwozo clients.
• Identifying and capitalizing on new markets by developing go-to-market strategies.
• Track delivery timelines and quality to ensure the highest quality of deliverables are being delivered on time.
• Presenting reports to senior management on account progress, goals, and quarterly initiative.

Skills/Qualifications:

• A Bachelor’s degree in a relevant field.
• At least 5 years of experience in accounts management or customer success roles for a software company.
• Excellent interpersonal and communication skills (written and spoken).
• Understanding of the sales funnel and different stages.
• Excellent presentation skills.
• Strong negotiation skills, with the ability to follow through on client contracts, preferably in a high growth startup.
• Ability to analyze data and sales statistics and translate them into a strategy.
• Goal-oriented attitude with the pro-active working style.
• Proficiency in client interactions with the closure of sales deals.
• Must be self-motivated and have a sales-oriented mindset.