Store Manager

Company Description:

At nuvora, we envision a world where fashion is effortless, personalized, and deeply connected to the individuality of each customer. By blending innovative experiences with timeless style, we strive to redefine retail, making shopping intuitive, sustainable, and inspiring. We bring the finest fashion to discerning Indian customers through a seamless and elevated retail experience. As partners of renowned global brands like bugatti and TT.BAGATT, we bridge the gap between international craftsmanship and local market intelligence. Our mission is to empower confidence through fashion, creating a seamless journey from discovery to delivery while embracing technology, craftsmanship, and community.

Role Description:

This is a full-time, on-site role for Store Manager in Mumbai. The Store Manager is responsible for driving store performance by leading operations, developing high-performing teams, and delivering exceptional customer experiences. The ideal candidate is a dynamic leader with a deep understanding of premium footwear fashion retail, a strong commercial mindset, and an ability to balance brand integrity with business growth.

Key Responsibilities:

• Lead and manage all aspects of store operations, including sales, staff, stock, and visual merchandising

• Drive top-line revenue and ensure achievement of weekly/monthly/annual sales targets

• Recruit, train, mentor, and retain a passionate and productive team

• Monitor KPIs, analyze store performance, and implement improvement plans

• Ensure consistent delivery of exceptional customer service and luxury brand experience

• Maintain visual merchandising standards as per brand guidelines

• Handle customer escalations, inventory management, audits, and SOP compliance

• Build strong relationships with mall management and other brand stakeholders

Minimum Qualification & Experience:

• Graduate degree (any discipline); MBA preferred but not mandatory

• Minimum 5 years of experience in retail, with 2+ years in a store leadership role

• Strong people management, analytical, and communication skills

• Fashion retail background (premium/luxury segment preferred)