Store Manager

1. Name of the position: Store Manager

2. Number of vacancies: 1

3. Location: Phoenix Marketcity, Chennai

4. Educational Qualification:

· Bachelor’s degree in any subject. Post-graduation in management will be an added bonus.

5. Experience:

· Minimum 3-6 year experience in Store/Branch management.

· Must have experience in supervision of employees.

6. Knowledge requirement:

· Knowledge in Store management

· Knowledge in Billing software

· Knowledge in Customer relationship management

7. Skill Requirements:

· Business Development.

· Interpersonal skills.

· Sales Management.

· Visual Merchandising.

· Merchandising.

· Team building & Management.

· Proficiency in Microsoft Office applications especially in Excel and proficiency in Tally.

· Problem solving.

8. Other Skill Requirements:

· Basic communication skills - able to communicate effectively with customers and colleagues at all levels of the division.

· Ability to effectively resolve conflict situations at first level without escalations.

· Ability to work collaboratively with managers and colleagues.

9. Duties & Responsibilities

Overall management and upkeep of the store.

· Ensure smooth and efficient running of the store.

· Ensure compliance with the company policies & procedures.

b. Accuracy of cash and inventory tally.

· You are responsible for the cash & inventory tally and any deficit found in the same can be deducted from your salary as per the discretion of the management.

c. Exemplary customer service.

· Should deal with customer queries & complaints.

· Should ensure high level of customer satisfaction.

· Should communicate customer feedback promptly to the management.

d. Management of sales team.

· Complete store operational requirements by scheduling & assigning employees; following up on work results.

· Meeting sales goals by training, motivating, mentoring & providing feedback to the store staff.

Maximize profitability

· You are responsible for plan and execute marketing activities on a periodic basis in consultation with the management.

Safekeeping of all Company property.

· Ensure security & safety of the store and its assets.

· All assets should be return in good condition while leaving the company.

· Prevent pilferage.

g. Outstanding store maintenance & visual merchandising standards.

· Ensure that store is kept neat, clean, and well-lit and offers a positive ambience to customers.

· Ensure Aesthetic display of merchandise.

h. Submission of reports.

· Should provide daily and monthly reports as required by the management.

· Should send estimated sales target report to CEO.

Job Types: Full-time, Permanent

Pay: ₹30,012.00 - ₹35,046.88 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Store management: 3 years (Required)
• Retail management: 3 years (Required)

Work Location: In person