Social Media Promoter (Remote)

Company Description Mantra is a leading provider of IT consulting and managed services with a decade-long history in revolutionizing business and technological solutions. Starting with ClickDesk, a pioneering live chat software, Mantra expanded its repertoire with AgileCRM, ranked among the world's top 5 CRMs. Mantra's latest innovation, 500apps, is the first All-in-One SaaS suite of 40+ apps for businesses. Recently, Mantra launched GharPe to transform the home-buying experience and Finder.io, the largest B2B database for Sales, Marketing, and Growth. With over 30,000 satisfied customers, Mantra continues to revolutionize the SaaS workspace. Role Description This is a part-time , remote Social Media Promoter role. The Social Media Promoter will be responsible for creating and posting - Feature Briefing posts, conduct Community Research - Facebook groups, LinkedIn groups, Reddit subreddits or Telegram/WhatsApp communities, Seeding Messages - 2–3 native-style posts or comments (max 150 words each) you’d use to subtly introduce the product. Creating engaging content, managing social media accounts, and analyzing the performance of social media campaigns. Additional responsibilities include responding to customer inquiries on social media platforms and collaborating with the marketing team to ensure brand consistency. Qualifications Strong Communication skills for interacting with customers and team members Customer Service skills for managing inquiries and providing timely responses Experience in Sales and Marketing to drive social media engagement and growth Training skills to assist in developing and guiding team efforts Familiarity with social media platforms and analytical tools Bachelor's degree in Marketing, Communications, or related field Prior experience in a similar role is a plus Show more Show less