Store Manager

Company Description



Gyanindit Pvt. Ltd. believes in the transformative power of knowledge and expertise to empower individuals to achieve their goals. Our vision is to equip every individual with the tools, knowledge, and support needed to succeed. Through our expert services, we strive to make a meaningful difference by providing guidance, resources, and innovative solutions. Our mission is to help individuals excel in their careers, optimize organizational potential, and harness the power of technology for innovation.

Role Description

This is a full-time on-site role for a Store Manager located in Guwahati. The Store Manager will be responsible for overseeing day-to-day store operations, ensuring customer satisfaction, managing staff, maintaining inventory, and implementing retail loss prevention strategies. The role will also include developing and enforcing store policies, handling customer service issues, monitoring sales performance, and ensuring the store meets its sales and profitability objectives.

As a Store Manager he will be responsible for managing all aspects of store operations. This includes staffing, training, inventory management, and customer service. He will work to maximize sales, profitability, and customer satisfaction, all while ensuring the highest standards of store presentation and employee performance.

Role: Store Manager

Years of experience : 6 + years

Location: Guwahati

Notice Period : 15 days

Responsibilities

• Manage day-to-day operations and staff
• Develop and implement sales strategies
• Monitor inventory levels and order new stock
• Ensure exceptional customer service
• Train, motivate, and mentor store employees
• Handle customer complaints and feedback
• Maintain store cleanliness and presentation
• Prepare reports on sales and other metrics
• Ensure compliance with health and safety regulations
• Coordinate promotional activities and events

Qualifications

• Proven experience as a store manager in retail
• Experience in the jewellery industry is highly desired
• Effective leadership and people management skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and projects
• Problem-solving skills and ability to handle customer complaints
• Knowledge of inventory management principles
• Bachelor’s degree in Business Administration or related field preferred

Skills

• Salesforce
• Customer Relationship Management (CRM)
• Inventory Management
• Team Leadership
• Report and Data Analysis
• Conflict Resolution
• Point of Sale (POS) Systems
• Training and Development
• Microsoft Office 
• Communication Skills