About Grubhub
At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society.Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering.Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.
About The Opportunity
Grubhub is seeking a Senior Product Manager to join our Consumer Experience team, focused on driving meaningful growth across the consumer funnel. This role will own critical initiatives aimed at improving
new user conversion
, increasing
average order value
, and reducing
user churn
, with a particular emphasis on
first-time user experiences and high-growth campus and corporate segments
.This is a highly cross-functional role that requires deep user empathy, strong product intuition, and a passion for crafting seamless, intuitive, and differentiated consumer experiences. You will partner closely with Design, Engineering, Data Science, Marketing, and Growth teams to define strategy, ship high-impact features, and continuously iterate based on user behavior and performance metrics.
The Impact You Will Make
- Own the New User Experience End-to-End
Today, Grubhub’s new user conversion trails that of returning users. You will lead the strategy and execution to close this gap by re-imagining the end-to-end experience for first-time users
.
This Includes:
- Designing and optimizing the new user journey from paid and organic acquisition channels through in-app experiences.
- Improving landing experiences, onboarding flows, and early-stage decision-making moments that drive first-order conversion.
- Partnering with Growth and Marketing to align acquisition intent with in-product experiences.
- Developing segmented and personalized experiences based on user signals, context, and intent to accelerate conversion and early retention.
- Defining success metrics, running experiments, and iterating quickly based on data and user feedback.
- Drive Marketplace Growth from Campus and Corporate Users
Campus students and corporate employees represent some of Grubhub’s fastest-growing and highest-potential user segments. You will be responsible for unlocking incremental marketplace orders by creating seamless, purpose-built consumer experiences for these audiences.
This Includes:
- Identifying friction points that prevent students and employees from ordering on the Grubhub marketplace.
- Designing intuitive experiences that connect campus and corporate users to the broader Grubhub ecosystem.
- Partnering with internal stakeholders across Campus, Corporate, and Growth teams to align product strategy with business priorities.
- Leveraging insights from user research, qualitative feedback, and behavioral data to tailor experiences that drive frequency, AOV, and retention.
- Shipping scalable solutions that can be extended across campuses and enterprise partners.
What You Bring to the Table
- 5+ years of product management experience, ideally in consumer-facing, marketplace, or e-commerce products.
- Demonstrated success owning and improving conversion funnels, onboarding experiences, or lifecycle flows.
- Strong user empathy and an instinct for identifying unmet user needs.
- Deep appreciation for UX and design craft, with a proven ability to collaborate closely with designers to deliver polished, intuitive experiences.
- Analytical mindset with experience using data, experimentation, and user research to inform decisions.
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
- Excellent communication skills and comfort influencing cross-functional partners.
Why This Role Matters
This role sits at the heart of Grubhub’s consumer growth strategy. The work you do will directly impact how millions of users experience Grubhub for the first time—and whether they come back again and again. You will help define how new users, students, and employees discover value on the Grubhub marketplace, shaping experiences that drive long-term engagement and loyalty.
As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.
Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.New York: $162,000 - $170,000 per year.Illinois: $146,000 - $153,000 per year.Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
A Final Note
At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy
.
