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General Mills
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Sr. Manager - TA Process Excellence

Sr. Manager - TA Process Excellence

General Mills

7 - 11 years

13 - 18 Lacs

mumbai

Posted:6 hours ago| Platform:

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Skills Required

supply chain change management talent acquisition hris project management employee engagement market intelligence analytics recruitment crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Senior Manager Process Excellence & Technology Management will be responsible for driving process excellence and leading the end-to-end management of Talent Acquisition processes, tools, technology platforms and capability building. This role will play a critical part in transforming TA operations, ensuring scalability, efficiency, to deliver superior stakeholder/candidate experience.
The position requires strong expertise in process design, project management, TA systems (ATS/CRM/AI-enabled platforms), and stakeholder collaboration & Talent Acquisition operations.

This role partners with local and global key stakeholders to bring Talent Acquisition Transformation & Modernization to life at the GIC. The role reports to Head -Talent Acquisition.

KEY ACCOUNTABILITIES

Process Excellence

Lead process transformation initiatives to standardize, simplify, and optimize TA operations.
Evolve the current SLAs, and KPIs based on the trends and process maturity.
Conduct regular process audits, identify bottlenecks, and recommend improvements to enhance recruiter productivity and hiring quality.
Champion continuous improvement (Lean, Six Sigma, Agile) methodologies within the TA function.
Partner with compliance, audit, and HR teams to ensure recruitment policies and practices meet legal and organizational standards.

Technology Management

Own the governance and roadmap of all TA technology platforms implementation (ATS, HRMS, assessment tools, interview platforms, AI/Other tools, dashboards).
Drive technology adoption, training, and change management across the whole recruiting ecosystem (recruiters, interviewers, hiring managers, vendors etc).
Collaborate with IT, HRIS, and vendors to ensure system stability, integration, and data accuracy.
Develop and maintain reporting frameworks/dashboards for leadership visibility on recruiting performance and insights.

Strategic Leadership

Act as the key liaison between TA, HR COEs, and business leaders to align process strategies with organizational hiring goals.
Provide thought leadership & drive efficiency programs that reduce costs per hire, improve time to hire, enhances the quality of hire and enhance candidate/hiring manager experience.
Lead cross-functional projects on process excellence, automation, analytics, and innovation in TA.
Mentor and guide process/tech specialists within TA, building internal expertise and capability.

MUST HAVE QUALIFICATIONS & EXPERIENCE

Postgraduate degree in Human Resources, Business Management, or related field.
10 years of progressive experience in Talent Acquisition operations & process excellence, or HR technology management.
Proven expertise in process improvement methodologies (Lean, Six Sigma certification etc).
Strong experience in managing TA systems (Workday, iCIMS, or equivalent).
Demonstrated success in leading large-scale TA transformation or digital implementation projects.
Analytical mindset with ability to translate data into insights and action.
Strong stakeholder management, project management, and change management skills.

Key Competencies

Strategic thinking and execution
Process optimization & problem-solving
Tech-savvy and innovative mindset
Collaboration & influencing skills
Strong communication and presentation abilities
Data-driven decision-making

PREFERRED QUALIFICATIONS & EXPERIENCE

Understanding of CPG industry, GCCs
External networks

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General Mills

Manufacturing

Minneapolis Minnesota

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Sr. Manager - TA Process Excellence