Total Rewards Infrastructure Sr Manager

Roles & Responsibilities:

• Own and manage the end-to-end execution of the annual compensation planning cycle, ensuring tools, timelines, processes, and communications are well-coordinated and executed without error.
• Oversee the teams participation in compensation and benefits surveys, ensuring timely and accurate submissions and development of a scalable, consistent market benchmarking framework.
• Design, develop, and maintain dashboards and reporting solutions that provide stakeholders with actionable insights into Total Rewards trends, pay equity, and program effectiveness.
• Drive the Total Rewards Technology RoadMap used by the Total Rewards team and collaborate with the Technology & Total Rewards Team, Senior Leadership, Finance, and other partners to support tool configuration, upgrades, and enhancements aligned with broader HR technology strategy.
• Identify and implement process improvements and innovative solutions to increase efficiency, scalability, employee & customer experience, and impact of Total Rewards initiatives.
• Lead or contribute to special Total Rewards projects & change management initiatives, such as pay equity analysis, total rewards audits, or post-merger integration activities.
• Leverage data, analytics, and technology to drive informed decision-making, optimize workflows, and improve service delivery.
• Maintain a strong customer-focused mindset by ensuring deliverables and solutions meet the needs of internal stakeholders, including the Total Rewards team, CoE and HR business partners, and Senior Leadership.
• Partner with internal stakeholders, including HR, Payroll, Finance, and Legal, to ensure compliance with regulatory requirements and seamless execution of total rewards programs from a systems & process perspective.
• Ensure data integrity across all systems and processes. Implement quality control and audit mechanisms to maintain accurate and compliant Total Rewards data.
• Develop and implement SOPs, knowledge bases, and training materials to ensure consistency and accuracy in service delivery.
• Manage and mentor a team

Basic Qualifications and Experience:

• Bachelors degree in human resources, Business Administration, Finance, or a related field.
• 12+ years of experience in compensation, total rewards, HR operations, or a related function, with at least 4 years in a leadership role.
• Demonstrated experience leading the compensation planning process in a large global organization.
• Experience implementing or managing compensation planning software or HR tech platforms.
• Technical fluency with compensation tools (e.g., Workday, Mercer, WTW, Radford, MarketPay, etc.).
• Strong data analysis and visualization skills; excellent proven skills in Excel and experience with BI tools (e.g., Power BI, Tableau).

Skills:

• Strong understanding of Total Rewards and Compensation planning cycles and general understanding of Total Rewards programs.
• Strong written and verbal communication skills.
• Demonstrated ability to understand stakeholder needs and deliver solutions that are user-friendly, scalable, and aligned with business goals.
• Exposure to & knowledge of global compensation programs and survey providers.
• Analytical mindset with experience in using HR data and insights to drive decision-making and process improvements.
• Excellent stakeholder management and collaboration skills.
• Strong problem-solving skills with a proactive approach to identifying inefficiencies and implementing solutions.
• Experience in continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.