Sr. Key Account Manager

• Job Title: Sr. Key Account Manager

• Location: Vadodara, Gujarat
• Department: Key Account Management
• Reports To: Lead - Product Management and Customer Delight
• Type of Engagement: Full-Time

• About Smart Node:
• Smart Node is one of India’s leading brands in wireless home automation, transforming homes, offices, and hotels into smart spaces. With over 8 years of innovation, we are on a mission to simplify lives through cutting-edge automation technology made in India. Join our passionate and fast-growing team to be part of the smart home revolution.

• Key Responsibilities:
• -Manage and approve partner orders efficiently.
• -Enable and support partners to become independent in operations.
• -Drive ERP adoption and ensure compliance with documentation requirements.
• -Handle returnable collections with accuracy and timeliness.
• -Monitor customer and partner satisfaction through feedback scores and resolve escalations promptly.
• -Ensure timely submission of reports and CRM updates.

• Required Qualifications:
• -Bachelor’s degree in Business or Engineering.
• -Fresher or up to 1 year of relevant experience.

• Key Skills & Attributes:
• -Strong communication and presentation skills.
• -Logical thinking and problem-solving mindset.
• -Customer-first attitude.
• -Open to learning new skills and adapting to technology.

• What We Offer
• -Opportunity to design solutions that shape the future of smart living.
• -Exposure to both technical and creative aspects of home automation.
• -Supportive and professional work environment.
• -Continuous learning and growth opportunities in automation design and technology.

Job Types: Full-time, Fresher

Pay: ₹160,000.00 - ₹260,000.00 per year

Benefits:

• Provident Fund

Work Location: In person