Sr Associate Customer Care - Pune

Talent Advisors Solutions

0 - 5 years

3 - 5 Lacs

Pune

Posted:2 months ago| Platform:

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Skills Required

Customer Service Voice Process Blended Process Semi Voice Chat Support KPO Non Voice Job in Pune Bpo Non Voice Voice Support Chat Process US Process Communication Skills Bpo Voice International Voice Customer Handling UK Process International BPO International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description: We are looking for a dynamic and customer-focused professional to join our international customer service team. In this role, you will handle inbound and outbound interactions with global customers, resolve queries, and ensure a high level of customer satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email, or chat Troubleshoot issues and provide timely solutions Maintain accurate records of interactions Meet quality and productivity targets Requirements: Excellent verbal and written communication skills in English Previous experience in international voice or non-voice process preferred Strong problem-solving abilities and customer orientation Willingness to work in night shifts and rotational schedules To apply, call Mr Rohit at 8800306387

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Sr Associate Customer Care - Pune