Specialist -Total Rewards Operations, India

Specialist, Total Rewards Operations – India.

Location:

Job Type:

Job Summary:

Do you thrive in a strong culture, where you can lead critical operations that help support associates performing at their fullest potential? If you are passionate about helping execute people-related strategies that enable the business to achieve goals and objectives, we want to know more about you!

As a Specialist supporting our total rewards team in India, you’ll serve as an expert in payroll and benefits and ensure operational excellence, compliance, and a seamless employee experience for both. You will manage third-party vendors, oversee statutory and non-statutory benefits, and ensure alignment with Our Client’s home office policies while maintaining local accountability.

This role is ideal for a hands-on HR professional who thrives in a fast-paced, global environment and is passionate about building scalable, compliant, and employee-centric processes.

Key Responsibilities:

• Oversees monthly payroll and absence processing, reconciliations, and statutory filings in partnership with our payroll and absence vendor.

• Ensures timely and accurate disbursement of salaries, reimbursements, statutory payments, and administration of absence records (e.g., leave, time-off) in compliance with local labor laws.

• Administers statutory benefits (e.g., Provident Fund, Employers' State Insurance, gratuity, maternity) and oversees delivery of non-statutory programs (e.g., insurance, wellness) in partnership with a benefits vendor.

• ·Collaborates with vendor to monitor and administer time-off and leave records, ensuring compliance with company policies and Indian labor regulations.

• Maintains documentation, including standard operating procedures, continuity plans, and supports internal audits and compliance reviews.
• Partners with Finance for general ledger reconciliation and reporting, and provides data, reports, and insights on payroll, absence, and benefits trends to support decision-making.
• Serves as the primary liaison with third-party administrators and vendors to ensure service quality, data privacy compliance, and adherence to service level agreements.
• Responds to escalated inquiries related to pay, absence, and benefits, coordinating resolution with vendors and communicating changes to programs and policies in partnership with the third-party vendor and internal stakeholders.
• Monitors regulatory changes and ensures payroll, absence, and benefits programs remain compliant with India’s labor laws, partnering with local HR and U.S.-based teams to align practices, strategies, and events.
• May perform other responsibilities as assigned.

Qualification Criteria

Qualifications & Experience:

Education:

Experience:

• Demonstrated 8–12 years of hands-on experience in payroll, absence, and benefits administration or operations in India.

• Proven experience managing vendor partners or third-party administrators and other statutory/non-statutory benefit providers in a multinational environment.

• Strong experience working on Workday and all Microsoft Office tools

• Project management concepts and techniques.

• Able to analyze business problems, define relevant issues, define alternatives, and develop recommendations and solutions through data analysis.

• Demonstrated process improvement skills.

Additional information :

Key Skills :

• Payroll Management (India)
• Absence & Leave Management
• Statutory Compliance (PF, ESI, Gratuity, Maternity)
• Benefits Administration (Statutory & Non-Statutory)
• Vendor & Third-Party Management
• Workday HRIS Expertise
• HR Operations & Service Delivery
• Compensation & Total Rewards Operations
• General Ledger Reconciliation & Payroll Reporting
• Compliance Management (India Labor Laws)
• SOP & Documentation Management
• Internal Audit Support
• Data Analysis & Reporting (HR Metrics)
• Problem Solving & Issue Resolution
• Cross-Functional Collaboration (HR, Finance, Global Teams)

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