At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are seeking a motivated and detail-oriented
Program Manager
to join our Software Product Engineering team. The ideal candidate will play a key role in coordinating cross-functional teams, tracking project progress, and ensuring successful delivery of software products that meet business and customer expectations. This role is ideal for candidates looking to grow their careers in program management within a dynamic and innovative environment.
How will you make an impact?
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the spaceAt NICE Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.
Have you got what it takes?
Project Coordination:- Assist in planning, scheduling, and monitoring software development projects.
- Coordinate with engineering, product management, and other stakeholders to align efforts and deliverables.
Communication and Reporting:- Serve as a communication link between teams, ensuring clear and timely information sharing.
- Prepare and deliver status reports, highlighting risks, dependencies, and achievements.
Risk and Issue Management:- Identify potential risks and work with teams to mitigate them.
- Escalate issues as needed, ensuring swift resolution with minimal disruption.
- Process Support:
- Assist in implementing and optimizing Agile or hybrid methodologies across teams.
- Maintain documentation, project trackers, and dashboards.
- Stakeholder Engagement:
- Support business leaders and senior program managers in stakeholder alignment and expectation management.
- Foster positive relationships with cross-functional teams.
- Outsourcing & Vendor Management:
- Collaborate with internal stakeholders to identify outsourcing and staff augmentation needs.
- Prepare, review, and manage Statements of Work (SOWs) in alignment with project goals and timelines.
- Act as a liaison between the company and external vendors/contractors to ensure clear communication and successful delivery.
Qualifications:
- Bachelor’s degree in Engineering, Business Administration, or a related field.
- 12-15 years of experience in software development, program/project management, or a similar role in a tech environment.
- Exposure to Agile methodologies (Scrum, Kanban) and familiarity with tools like Jira.
- Strong organizational skills with an ability to manage multiple priorities effectively.
- Excellent communication and interpersonal skills.
- Analytical mindset and attention to detail.
- Proactive attitude and a willingness to learn.
- Problem-solving and critical-thinking abilities.
- Certifications such as Certified ScrumMaster (CSM), Project Management Professional (PMP), or Agile certifications.
- Understanding of software development lifecycle (SDLC).
- Familiarity with modern software engineering concepts, including CI/CD and DevOps practices.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:
8299
Reporting into:
Director
Role Type:
Individual contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
