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Sourcing Specialist (On-Demand Services-Kolkata)

Sourcing Specialist (On-Demand Services-Kolkata)

2coms

0 - 5 years

2 - 4 Lacs

kolkata

Posted:Just now| Platform:

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Skills Required

screening hr generalist activities service management production customer service customer interaction hrsd sourcing talent acquisition manpower handling operations recruitment management manufacturing onboarding production planning manpower communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY

Sourcing Specialist (On-Demand Services-Kolkata)

==============================================

Summary

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We are seeking experienced Sourcing Specialistto manage our On-Demand Services (Chefs, Maids, and Drivers). This role is ideal for candidates with a background in operations, service management, or manpower handling. As a Category Executive, you will be responsible for sourcing and onboarding service partners, ensuring service quality, and delivering exceptional customer experiences.

Responsibilities

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Source and onboard high-quality Service Partners (SPs)
Conduct training sessions to maintain and improve service quality
Coordinate with customers to confirm service delivery and satisfaction
Manage customer escalations with prompt resolution
Conduct field visits to monitor and improve SP performance

Requirements

Requirements:

- - - - - - - - - - - - - - - -

Experience: 6 months 1 year in operations, service management, or manpower handling
Communication and People Management Skills: Strong ability to interact with customers and service partners
Willingness to Travel: Ability to conduct field visits to monitor and improve SP performance
Customer Service Skills: Ability to handle customer interactions with professionalism and resolve issues promptly

Best Suited Profiles

- - - - - - - - - - - - - - - - - - - ----

Operations Executives / Operations Associates
Customer Service Executives (with field exposure)
Field Supervisors / Field Coordinators
Vendor/Partner Onboarding Executives
Manpower/Blue-Collar Recruiters

Target Organizations (Preferred Background)

- - - - - - - - - - - - - - - - - - - --------------------------

Candidates with prior experience in:

UrbanClap (Urban Company), Vijay Home Services, Housejoy, QuikrEasy, Bro4u
Justdial Services, Sulekha Home Services, Helper4U, Joboy, Handy Services India
Facility Management Companies (JLL, CBRE, SIS, BVG, Quess, TeamLease, etc.)
Local housekeeping, chef, maid, or driver service providers

Package and Benefits

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Salary Range: 2.5 LPA 3 LPA (Max)
Opportunity to grow in a fast-scaling service platform
Incentives and career progression for high performers

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2coms

Recruitment & Consulting

Bangalore

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Sourcing Specialist (On-Demand Services-Kolkata)