SOP manager (Apparel industry)

JOB DESCRIPTION

Position: Process Excellence & SOP Manager

Industry: Garment Manufacturing / Apparel / Ethnic Wear

Location: Delhi NCR

Experience Required: 6–10 years

Reporting To: Managing Director

ROLE PURPOSE

To design, document, implement, standardize, and continuously improve operational processes and SOPs across all factory and showroom departments, ensuring consistency, efficiency, accountability, and scalability of operations.

KEY RESPONSIBILITIES

1. Process Mapping & SOP Development

• Map end-to-end workflows (As-Is and To-Be) across departments

• Identify bottlenecks, gaps, and hand-off issues

• Create clear SOPs with defined steps, responsibilities, timelines, and formats

2. SOP Implementation & Adoption

• Drive SOP rollout across departments

• Conduct SOP walkthroughs and training sessions

• Ensure SOPs are practically followed on the shop floor

• Continuously refine SOPs based on real-world feedback

3. Cross-Functional Process Alignment

• Align workflows between Sampling, Merchandising, Cutting, Stitching, QC, Packing, Inventory, Showroom, and Accounts

• Reduce rework, miscommunication, and dependency issues between departments

4. SOP Governance & Compliance

• Create SOP repositories with version control

• Track SOP adherence and deviations

• Recommend corrective and preventive actions

5. Standardization & Control Systems

• Standardize formats such as job cards, QC checklists, order processing formats, inventory movement records, and production trackers

• Ensure data accuracy in coordination with data entry and order processing teams

6. Continuous Improvement & Scale Readiness

• Identify opportunities to improve turnaround time, quality consistency, and operational efficiency

• Prepare operations for higher volumes, export compliance, and future ERP adoption

DEPARTMENTS COVERED

• Sampling

• Fabric Inventory

• Kurta Cutting & Merchandising

• Sherwani Cutting, Stitching, QC & Merchandising

• Finishing & Packing

• Showroom Operations

• Data Entry & Order Processing

• Admin & Accounts

CANDIDATE PROFILE

Experience

• 6–10 years of experience in garment manufacturing or factory operations

• Prior exposure to ethnic wear / made-to-order garments preferred

• Experience in process improvement, SOP creation, or operational excellence

Skills

• Strong process and systems thinking

• Excellent documentation and structuring skills

• Hands-on factory floor exposure

• Proficiency in Excel / Google Sheets and SOP documentation

Personality Traits

• Methodical and detail-oriented

• Calm, assertive, and practical

• Able to work with senior management and shop-floor teams

• Improvement-focused mindset

KEY DELIVERABLES

• SOPs covering core operational processes

• SOP compliance and audit mechanisms

• Reduction in operational delays, errors, and rework

• Clear process visibility and reporting to management

NOTE

This role requires hands-on factory experience and strong implementation capability. Candidates with purely consulting or documentation-only backgrounds are not suitable.

contact:- 9217234140