Software Test Analyst (E-commerce)

Software Test Analyst

This role requires a functional tester's mindset—ensuring that every release meets rigorous business requirements, performs optimally, and delivers an intuitive customer experience.

Key Responsibilities: 🧪

• Testing Execution:

  Perform end-to-end functional testing of critical e-commerce modules: browsing, shopping cart, checkout, payments, and order tracking.

• Release Validation:

  Conduct User Acceptance Testing (UAT) with business stakeholders prior to major releases to ensure fitness for use.

• Defect Management:

  Identify, clearly log, track, and collaborate with the development team for defect resolution, and participate in subsequent defect verification.

• Integration Testing:

  Validate integrations with external systems crucial to e-commerce operations, such as ERP, CRM, Payment Gateways, and Logistics tools.

• Test Documentation:

  Create and maintain detailed test cases, comprehensive test scenarios, and regression suites to ensure consistent quality.

• Release Support:

  Participate actively in release validation, smoke testing, and final Go/No-Go readiness reviews.

Business & Functional Analysis: 📊

• Requirements Mapping:

  Understand and map complex business requirements into detailed, functional test cases and use cases.

• Collaboration:

  Collaborate closely with business teams to gather requirements and contribute to writing Business Requirements Documents (BRDs) and Functional Specification Documents (FSDs).

• User Journey:

  Ensure complete functional coverage across various customer user journeys and personas.

Cross-Functional Collaboration: 🤝

• Agile Participation:

  Participate in sprint planning, product demos, and retrospectives to ensure QA readiness and alignment with development goals.

• Process Improvement:

  Provide valuable inputs for process improvement and quality optimization efforts across the SDLC.

Reporting & Documentation: 📝

• Reporting:

  Prepare detailed test summary reports, track and analyze defect metrics, and communicate results clearly to stakeholders.

• Traceability:

  Maintain updated traceability matrices, linking defined business requirements directly to test cases and execution results.

• Readiness:

  Support release readiness reviews by providing comprehensive, evidence-based validation.

Required Skills & Qualifications: ✅

• Education:

  Bachelor's degree in Computer Science, Information Systems, or a related technical field.

• Experience:

  2-4 years

  of dedicated functional testing or Quality Assurance (QA) experience specifically within

  e-commerce platforms

  .

• Platform Knowledge:

  Hands-on understanding of major e-commerce platforms such as Shopify, Salesforce Commerce Cloud, WooCommerce, Magento, or experience with custom-built systems.

• Technical Skills:

  Strong foundational knowledge of

  API testing

  ,

  data validation

  , and complex integration workflows.

• Documentation:

  Proven ability to write and manage detailed test cases, BRDs, and UAT documentation.

• Mindset:

  Highly analytical mindset with exceptional attention to functional detail, a strong focus on the end-user experience, and a drive for continuous improvement.