Software Engineer - Zoho CRM / ERP

Responsibilities

• Customization & Configuration:
• Customize Zoho CRM, Zoho Creator, Zoho Books, Zoho Analytics, and other Zoho products as per business requirements.
• Implement custom workflows, automation, triggers, and actions within Zoho applications.
• Design and implement Zoho integrations with third-party systems, APIs, and tools.
• Zoho Development:
• Develop custom Zoho Creator applications and Zoho CRM modules.
• Write custom functions using Zoho Deluge scripting language.
• Implement and manage Zoho Reports and Analytics for reporting needs.
• Automation & Process Optimization:
• Automate business workflows using Zoho Flow and other Zoho automation tools.
• Analyze business processes and optimize them using Zoho platforms.
• Integration & API:
• Integrate Zoho with other third-party applications and services using APIs and webhooks.
• Ensure seamless data flow across Zoho apps and external platforms.
• Support & Maintenance:
• Provide support for Zoho platform issues and troubleshoot any technical problems.
• Perform regular updates, bug fixes, and enhancements.
• Collaboration:
• Work with cross-functional teams to gather requirements and deliver solutions.
• Provide technical assistance and training to internal teams or clients as needed.
  

Skills & Qualifications

• Experience:
• Proven experience as a Zoho Developer, with a strong understanding of Zoho CRM, Zoho Creator, Zoho Books, Zoho Analytics, and related products.
• Experience with Zoho Deluge scripting, API integrations, and workflow automation.
• Familiarity with Zoho Analytics for creating detailed reports and dashboards.
• Technical Skills:
• Strong knowledge of JavaScript, HTML, CSS, and REST APIs.
• Experience with Zoho CRM’s API and integrations.
• Working knowledge of relational databases (SQL) and web development frameworks.
• Knowledge of Zoho Flow for automation.
• Soft Skills:
• Strong problem-solving and analytical skills.
• Excellent communication skills and ability to collaborate with different teams.
• Ability to work independently and manage multiple projects.
• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  

Preferred Qualifications

• Certification in Zoho CRM or Zoho Creator is a plus.
• Experience with other Zoho suite products (Zoho Books, Zoho Projects, etc.)
• Familiarity with Agile/Scrum development methodologies.