Software Engineer

About Client:

Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media.

Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia.

Job Title: Servicenow

Key Skills: Servicenow,Hrsd,Javascript,Angularjs

Job Locations:

Experience: 6

Budget:

Education Qualification

Work Mode:

Employment Type:

Notice Period:

Interview Mode:

JD-

We are seeking a highly skilled ServiceNow Developer to join our team. The ideal candidate will have a strong understanding of ServiceNow's core functionalities and a proven track record of delivering innovative solutions.

Responsibilities:

Design, develop, and implement custom applications and workflows using ServiceNow's scripting languages (JavaScript, AngularJS)

Create and customize ServiceNow forms, scripts, and UI pages to meet business requirements

Leverage UI Builder to create modern, user-friendly interfaces

Manage ServiceNow instance configuration, including user roles, security access controls (ACLs), and business rules

Configure and maintain ServiceNow Now Assist, Virtual Agent, HR Service Delivery (HRSD) modules, including case management, knowledge management, and reporting

Implement workflows and automation to streamline HR processes

Design and develop virtual agent conversations and integrations to provide automated support to users

Create and manage automated workflows using Flow Designer to streamline processes and reduce manual effort

Manage and maintain knowledge articles, categories, and search configurations to improve knowledge accessibility

Configure and customize Employee Center Pro to provide a seamless employee experience

Write SQL queries and use Glide scripting to retrieve and manipulate data from the ServiceNow database

Technical Skills and Experience:

Strong proficiency in JavaScript and ServiceNow scripting languages (JS, AngularJS)

Solid understanding of ServiceNow core concepts, including configuration, scripting, and workflow automation

Experience with ServiceNow Now Assist, HRSD, Virtual Agent, Flow Designer, Integration Hub, and UI Builder

Knowledge of REST/SOAP APIs and web services

Experience with database queries (SQL, Glide)

Strong problem-solving and analytical skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team.

Interested Candidates please share your CV to jyothi.a@people-prime.com