Software Engineer, II

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.Come make an impact every day at Zebra.We are seeking a skilled and motivated

Jira Lead Administrator

to join our dynamic and innovative team. As a Jira Lead Administrator, you will play a critical role in managing and optimizing the Atlassian tool suite to enhance collaboration, streamline workflows, and support key organizational projects. You will work closely with cross-functional teams to ensure the effective implementation of Jira solutions and support the continuous improvement of processes.This role is ideal for professionals passionate about leveraging cutting-edge tools to improve productivity and efficiency. We offer a collaborative environment with opportunities for professional growth and learning.

Responsibilities:

• Administer and configure Jira, Jira Service Management, and Confluence environments, including creating and managing workflows, custom fields, dashboards, and permissions.
• Manage and maintain Jira Assets for effective asset tracking and management.
• Develop and implement automation rules and integrations to optimize processes and enhance efficiency.
• Collaborate with stakeholders to gather requirements and design custom solutions that meet business needs.
• Oversee the installation and management of plugins and third-party integrations to extend Jira and Confluence capabilities.
• Conduct regular system audits, maintenance, and upgrades to ensure optimal performance and reliability.
• Provide support and training to end-users, promoting best practices and effective use of Atlassian tools.
• Generate custom reports and dashboards to support project tracking and decision-making.
  

Required Qualifications:

• 3+ years of overall experience in Jira administration, including managing complex workflows and configurations.
• Strong experience with Jira Service Management and Jira Assets (Insight).
• Bachelor of Technology in Computer Science or a related field.
• Knowledge of Agile principles, methodologies, and best practices.
• Experience implementing automation within Jira using built-in tools or scripting.
• Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams.
  

Preferred Qualifications:

• Atlassian Certified Jira Administrator or other Atlassian certifications.
• Proficiency in scripting (e.g., Groovy, Python) for custom automation and advanced configurations.
• Familiarity with ITSM processes and advanced reporting using JQL.
• Experience in Jira Data Center to Jira Cloud migration .
  

Qualifications:

• Preferred Education: Bachelor's or Masters degree in an appropriate engineering discipline required.
• Preferred Work Experience (years):Bachelors degree and 2+ years or Masters degree with no experience.
• All Other Regions: Bachelor’s or Master’s degree in an appropriate engineering discipline required
• Preferred work experience (years): 2+ years experience
  

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.