Social Media Assistant

Join NatHabit as a Social Media Associate! As a Social Media Associate at NatHabit, you will play a crucial role in managing direct messages (DMs) and comments across various social media platforms. Your responsibilities will include monitoring and responding to customer queries, engaging with followers, providing brand-consistent responses, escalating complex issues, tracking customer sentiment, and staying updated on industry trends. To excel in this role, you must have proven experience in social media handling, customer service, or community management. Strong written communication skills, the ability to multitask in a fast-paced environment, and familiarity with social media platforms are essential. Additionally, you should possess good problem-solving skills, flexibility to work in shifts/weekends if needed, and basic knowledge of CRM or social media management tools. As a Social Media Associate, you will have the opportunity to build meaningful engagement with our customer community, work in a fast-growing and dynamic environment, and gain exposure to brand communication and social media strategy. If you are an excellent communicator, customer-centric, a quick learner, a team player, and efficient in time management, we invite you to join our team at NatHabit.,