Role Summary The Business Operations & Growth Manager at Nearwala will be responsible for planning, executing, and monitoring end-to-end business, sales, and marketing activities across all active and upcoming locations. This role will act as the bridge between shop operations, user acquisition strategies, and marketing performance — ensuring consistency, efficiency, and growth in both B2B (shops) and B2C (users) functions. Key Responsibilities Shop-Side Operations (B2B) ● Coordinate and oversee shop data collection, onboarding, and branding ● Ensure effective shop training, engagement, and support systems ● Supervise local marketing and promotional execution at shop level ● Track and evaluate growth metrics of onboarded shops and share performance insights ● Develop SOPs for standardized shop experience across cities User-Side Acquisition & Marketing (B2C) ● Plan and execute user acquisition strategies (online + offline) ● Oversee social media, influencer, and local event-based campaigns ● Collaborate with content & design teams to ensure message consistency ● Track, analyse and improve campaign performance & ROI ● Develop a feedback loop from users to optimise app experience Cross-Functional Operations ● Coordinate between tech, marketing, field ops and analytics teams ● Maintain operational dashboards and daily/weekly growth reports ● Drive standardisation and compliance across locations ● Proactively identify challenges and recommend scalable solutions Required Skills & Qualifications ● 3+ years of experience in business operations, sales/marketing, or growth management ● Strong leadership, team coordination, and multitasking abilities ● Data-driven decision-maker with excellent analytical and reporting skills ● Familiarity with tools like Microsoft PowerBI, Excel/Google Sheets, CRM systems, and performance dashboards ● Excellent communication skills in English and local languages ● Prior experience in a startup/retail-tech/e-commerce environment is a plus Location Hybrid/Field-based (Pan-India), with occasional travel to expansion cities like Mumbai, Delhi, Kochi, etc. Show more Show less
Role Summary The Business Operations & Growth Manager at Nearwala will be responsible for planning, executing, and monitoring end-to-end business, sales, and marketing activities across all active and upcoming locations. This role will act as the bridge between shop operations, user acquisition strategies, and marketing performance — ensuring consistency, efficiency, and growth in both B2B (shops) and B2C (users) functions. Key Responsibilities Shop-Side Operations (B2B) ● Coordinate and oversee shop data collection, onboarding, and branding ● Ensure effective shop training, engagement, and support systems ● Supervise local marketing and promotional execution at shop level ● Track and evaluate growth metrics of onboarded shops and share performance insights ● Develop SOPs for standardized shop experience across cities User-Side Acquisition & Marketing (B2C) ● Plan and execute user acquisition strategies (online + offline) ● Oversee social media, influencer, and local event-based campaigns ● Collaborate with content & design teams to ensure message consistency ● Track, analyse and improve campaign performance & ROI ● Develop a feedback loop from users to optimise app experience Cross-Functional Operations ● Coordinate between tech, marketing, field ops and analytics teams ● Maintain operational dashboards and daily/weekly growth reports ● Drive standardisation and compliance across locations ● Proactively identify challenges and recommend scalable solutions Required Skills & Qualifications ● 3+ years of experience in business operations, sales/marketing, or growth management ● Strong leadership, team coordination, and multitasking abilities ● Data-driven decision-maker with excellent analytical and reporting skills ● Familiarity with tools like Microsoft PowerBI, Excel/Google Sheets, CRM systems, and performance dashboards ● Excellent communication skills in English and local languages ● Prior experience in a startup/retail-tech/e-commerce environment is a plus Location Hybrid/Field-based (Pan-India), with occasional travel to expansion cities like Mumbai, Bangalore, Hyderabad, Delhi, Kochi, Calicut etc. Show more Show less
Job Overview: We’re looking for a creative and enthusiastic Social Media Assitant to join the Nearwala team. Key Responsibilities: 1. Content Creation & Ideation Develop engaging content (posts, reels, stories) tailored for Instagram, Facebook, and YouTube Shorts. Create regional content that resonates with audiences in Kerala, Karnataka, Tamil Nadu, Telangana, and Delhi. Stay updated on trends, memes, reels, and festival-related content ideas. Write captions, hooks, and headlines that drive engagement and brand love. 2. Visual Content Management Collaborate with graphic designers and videographers to design posts and short videos. 3. Social Media Strategy Plan weekly/monthly content calendars for each region. Research audience behavior, competitors, and platform algorithms to optimize content performance. Suggest campaigns to boost reach, engagement, and app installs. 4. Community Engagement Interact with followers, reply to comments/DMs, and engage in relevant trends or discussions. Monitor brand mentions and track feedback. What We’re Looking For: Passion for content creation, storytelling, and local culture. Strong command of English. A creative mindset with an eye for trends and humor. Basic Scriptwriting or voice-over skills Basic knowledge of social media analytics Basic Ai video creation skills
Job Description We are seeking a proactive and enthusiastic HR & Administrative Intern to join our team for a 3-month period. This internship offers a great opportunity to gain hands-on experience in both human resources and administrative functions within a professional setting. The ideal candidate is a motivated individual eager to learn and contribute to a fast-paced environment. Key Responsibilities: Human Resources Support: Assist with the recruitment and hiring process, including posting job ads and organizing resumes. Help with new hire onboarding and managing employee files. Administrative & Accounting Support: Assist with daily office tasks, such as managing office supplies and organizing documents. Support basic bookkeeping activities, including tracking expenses and processing invoices. Perform other duties as assigned. Qualifications: A current student or recent graduate in Human Resources, Business Administration, or a related field. A strong desire to learn about HR and administrative processes. Excellent organizational skills and attention to detail. Basic understanding of Microsoft Office Suite. Ability to handle confidential information with discretion. This internship is a paid position, and a certificate of completion will be provided upon successful conclusion of the 3-month term.
Job description: We are seeking a highly motivated individual for a hybrid role combining Customer Support and Inside Sales/Business Development to join our team in Faridabad. The ideal candidate will be a customer advocate who can also proactively drive business growth and engage directly with clients. This is a full-time position based in our Faridabad office. Key Responsibilities (Hybrid Role Focus) Business Development & Sales: Proactively engage in inside sales and marketing activities to identify new opportunities, nurture leads, and drive product adoption for Nearwala. Client Meetings & Relationships: Be responsible for meeting with clients (both in-office and on occasion, in the field) to pitch solutions, onboard them, and maintain strong business relationships. Field Team Collaboration: Occasionally assist the field sales team with on-the-ground efforts, providing support and coordination to help them achieve their targets. Office Support: Provide essential operational and sales support to both the Faridabad and Bengaluru offices to help achieve various company goals and initiatives. Core Customer Support Duties Respond to customer inquiries via phone, email, and chat in a professional and efficient manner. Provide accurate information about Nearwala's products and services, acting as a product expert. Troubleshoot and resolve customer issues, escalating complex problems to senior staff as needed. Maintain accurate customer records and document all interactions in the CRM system. Gather and analyze customer feedback to identify areas for improvement in our products and services. Proactively identify and address potential customer concerns before they escalate. Maintain a strong, up-to-date knowledge of company policies and operating procedures. Skills : Excellent verbal and written communication skills in Hindi and Punjabi (proficiency in English is a plus). Strong problem-solving and analytical abilities . Demonstrated aptitude for sales and negotiation . Ability to remain calm, composed, and professional. Exceptional active listening and empathy skills. Strong organizational and time-management skills. Basic Computer skills (MS Office especially MS Excel). Qualifications : High school diploma or equivalent (Bachelor's degree preferred). Prior customer service, sales, or business development experience is a plus. Familiarity with the Faridabad market is a significant advantage. Ability to work flexible hours, including weekends and holidays as required.
Job Overview: We’re looking for a creative and enthusiastic Social Media Assitant to join the Nearwala team. Key Responsibilities: 1. Content Creation & Ideation Develop engaging content (posts, reels, stories) tailored for Instagram, Facebook, and YouTube Shorts. Create regional content that resonates with audiences in Kerala, Karnataka, Tamil Nadu, Telangana, and Delhi. Stay updated on trends, memes, reels, and festival-related content ideas. Write captions, hooks, and headlines that drive engagement and brand love. 2. Visual Content Management Collaborate with graphic designers and videographers to design posts and short videos. 3. Social Media Strategy Plan weekly/monthly content calendars for each region. Research audience behavior, competitors, and platform algorithms to optimize content performance. Suggest campaigns to boost reach, engagement, and app installs. 4. Community Engagement Interact with followers, reply to comments/DMs, and engage in relevant trends or discussions. Monitor brand mentions and track feedback. What We’re Looking For: Passion for content creation, storytelling, and local culture. Strong command of English. A creative mindset with an eye for trends and humor. Basic Scriptwriting or voice-over skills Basic knowledge of social media analytics Basic Ai video creation skills