Role Summary The Business Operations & Growth Manager at Nearwala will be responsible for planning, executing, and monitoring end-to-end business, sales, and marketing activities across all active and upcoming locations. This role will act as the bridge between shop operations, user acquisition strategies, and marketing performance — ensuring consistency, efficiency, and growth in both B2B (shops) and B2C (users) functions. Key Responsibilities Shop-Side Operations (B2B) ● Coordinate and oversee shop data collection, onboarding, and branding ● Ensure effective shop training, engagement, and support systems ● Supervise local marketing and promotional execution at shop level ● Track and evaluate growth metrics of onboarded shops and share performance insights ● Develop SOPs for standardized shop experience across cities User-Side Acquisition & Marketing (B2C) ● Plan and execute user acquisition strategies (online + offline) ● Oversee social media, influencer, and local event-based campaigns ● Collaborate with content & design teams to ensure message consistency ● Track, analyse and improve campaign performance & ROI ● Develop a feedback loop from users to optimise app experience Cross-Functional Operations ● Coordinate between tech, marketing, field ops and analytics teams ● Maintain operational dashboards and daily/weekly growth reports ● Drive standardisation and compliance across locations ● Proactively identify challenges and recommend scalable solutions Required Skills & Qualifications ● 3+ years of experience in business operations, sales/marketing, or growth management ● Strong leadership, team coordination, and multitasking abilities ● Data-driven decision-maker with excellent analytical and reporting skills ● Familiarity with tools like Microsoft PowerBI, Excel/Google Sheets, CRM systems, and performance dashboards ● Excellent communication skills in English and local languages ● Prior experience in a startup/retail-tech/e-commerce environment is a plus Location Hybrid/Field-based (Pan-India), with occasional travel to expansion cities like Mumbai, Delhi, Kochi, etc. Show more Show less

Role Summary The Business Operations & Growth Manager at Nearwala will be responsible for planning, executing, and monitoring end-to-end business, sales, and marketing activities across all active and upcoming locations. This role will act as the bridge between shop operations, user acquisition strategies, and marketing performance — ensuring consistency, efficiency, and growth in both B2B (shops) and B2C (users) functions. Key Responsibilities Shop-Side Operations (B2B) ● Coordinate and oversee shop data collection, onboarding, and branding ● Ensure effective shop training, engagement, and support systems ● Supervise local marketing and promotional execution at shop level ● Track and evaluate growth metrics of onboarded shops and share performance insights ● Develop SOPs for standardized shop experience across cities User-Side Acquisition & Marketing (B2C) ● Plan and execute user acquisition strategies (online + offline) ● Oversee social media, influencer, and local event-based campaigns ● Collaborate with content & design teams to ensure message consistency ● Track, analyse and improve campaign performance & ROI ● Develop a feedback loop from users to optimise app experience Cross-Functional Operations ● Coordinate between tech, marketing, field ops and analytics teams ● Maintain operational dashboards and daily/weekly growth reports ● Drive standardisation and compliance across locations ● Proactively identify challenges and recommend scalable solutions Required Skills & Qualifications ● 3+ years of experience in business operations, sales/marketing, or growth management ● Strong leadership, team coordination, and multitasking abilities ● Data-driven decision-maker with excellent analytical and reporting skills ● Familiarity with tools like Microsoft PowerBI, Excel/Google Sheets, CRM systems, and performance dashboards ● Excellent communication skills in English and local languages ● Prior experience in a startup/retail-tech/e-commerce environment is a plus Location Hybrid/Field-based (Pan-India), with occasional travel to expansion cities like Mumbai, Bangalore, Hyderabad, Delhi, Kochi, Calicut etc. Show more Show less

Job Overview: We’re looking for a creative and enthusiastic Social Media Assitant to join the Nearwala team. Key Responsibilities: 1. Content Creation & Ideation Develop engaging content (posts, reels, stories) tailored for Instagram, Facebook, and YouTube Shorts. Create regional content that resonates with audiences in Kerala, Karnataka, Tamil Nadu, Telangana, and Delhi. Stay updated on trends, memes, reels, and festival-related content ideas. Write captions, hooks, and headlines that drive engagement and brand love. 2. Visual Content Management Collaborate with graphic designers and videographers to design posts and short videos. 3. Social Media Strategy Plan weekly/monthly content calendars for each region. Research audience behavior, competitors, and platform algorithms to optimize content performance. Suggest campaigns to boost reach, engagement, and app installs. 4. Community Engagement Interact with followers, reply to comments/DMs, and engage in relevant trends or discussions. Monitor brand mentions and track feedback. What We’re Looking For: Passion for content creation, storytelling, and local culture. Strong command of English. A creative mindset with an eye for trends and humor. Basic Scriptwriting or voice-over skills Basic knowledge of social media analytics Basic Ai video creation skills