Site Reliability Engineer III

As an Experienced SRE at JPMorgan Chase within the Global Technology team, you serve as member of an agile team to design and deliver trusted market-leading data streaming technology products in a secure, stable, and scalable way.

Job Responsibilities

• Demonstrates strong knowledge of Kafka technology, Kafka connect framework and distributed infrastructure technologies with the ability to operate in and migrate across public and private clouds
• Is accountable for Installation, configuration, and maintaining Kafka Clusters including performance tuning, monitoring health and availability
• Ensures streaming infrastructure platform is adhering to the firm wide security & controls standards and addresses any drift at priority
• Applies technical expertise and problem-solving methodologies to projects of moderate scope
• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
• Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
• Troubleshoots complex priority incidents by upstream/downstream data and systems or technical implications, able to advise on mitigation actions, while balancing the communication needs of each case.
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Deep knowledge of one or more areas of SRE such as hardware, networking terminology, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Deep knowledge of at least one specific messaging/streaming technology (ex. Kafka, Kinesis) and one programming/scripting language (Java, Python, Unix Shell Scripting)
• Drives to continue to develop technical and cross-functional knowledge outside of the product
• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in public and private clouds (ex. AWS, Cloud Foundry, Kubernetes
• Experience with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry
• Deep knowledge of incident, change, and problem management processes

Preferred qualifications, capabilities, and skills

• Significant programming background in any applicable language, with familiarity in Linux and development using Linux platforms.
• Knowledge and certifications in Kubernetes, Azure, GCP, Terraform, and AWS, along with experience in public cloud platforms like AWS, GCP, and Azure.
• Proficiency in automation technologies such as Puppet and Terraform, as well as database platforms and SQL.
• Experience with CICD processes and technologies (e.g., Jenkins, Jira, Git) and authentication and authorization technologies (e.g., OAuth, Kerberos).