Site Manager

Location - Sikandrabad - Uttar Pradesh

Position Summary:

Key Responsibilities:

Operations Management:

• Oversee all warehouse operations, including receiving, storage, order picking, packing, and shipping.
• Implement and optimize processes to meet daily order fulfillment goals.
  

Inventory Control:

• Maintain accurate inventory records through regular cycle counts and audits.
• Collaborate with procurement and sales teams to forecast and manage stock levels.
  

Team Leadership:

• Supervise, train, and motivate warehouse staff, including pickers, packers, and inventory personnel.
• Manage shift schedules to ensure adequate staffing for peak times.
  

Technology Utilization:

• Leverage warehouse management systems (WMS) to track inventory and orders efficiently.
• Ensure staff is trained on WMS and other relevant technology tools.
  

Customer Experience:

• Ensure all orders are fulfilled accurately and delivered on time to maintain high customer satisfaction.
• Address and resolve any order discrepancies or issues promptly.
  

Safety and Compliance:

• Enforce adherence to safety standards and regulations.
• Ensure the warehouse complies with local and federal labor and health laws.
  

Reporting and KPIs:

• Monitor and report key performance indicators (KPIs), such as order accuracy, delivery speed, and inventory turnover.
• Use data insights to identify areas for improvement.
  

Qualifications:

• Bachelor’s degree in supply chain management, business, or a related field (preferred).
• Proven experience 10+ years managing a B2C or e-commerce warehouse.
• Proficiency with WMS and inventory software.
• Strong leadership and problem-solving skills.
• Excellent communication and organizational abilities.