Siebel Solution Architect

Systems Limited

Responsibilities:

· Lead the design of end-to-end RODOD architecture covering Siebel CRM, OSM (Order & Service Management), BRM (Billing & Revenue Management), and OCOM/OSB/SOA layers.

· Define high-level and low-level solution architecture ensuring scalability, performance, and alignment with business processes.

· Ensure integration patterns follow RODOD best practices such as Order decomposition, Orchestration, Fallout Handling, and Order Lifecycle Management.

· Translate business requirements into functional and technical designs.

· Architect Siebel solutions covering Sales, Service, Order Capture, Product Configurator, Pricing, eCustomer, CTI, and Integration components.

· Govern Siebel data model, workflows, scripting, EAI integrations, and UI/UX enhancements.

· Ensure compatibility with Oracle RODOD reference architecture.

· Define and validate integration flows across CRM–OSM–BRM using SOA, OSB, BPEL, REST/SOAP services.

· Optimize order orchestration, fulfillment, and provisioning processes.

· Lead solution alignment with Oracle RODOD cartridges and customizations.

· Establish architectural standards, naming conventions, coding guidelines, and deployment frameworks.

· Conduct technical reviews, performance assessments, and solution validation.

· Ensure solutions comply with enterprise architecture, security, and audit requirements.

· Provide architectural leadership throughout design, development, SIT, UAT, and Go-Live.

· Collaborate closely with business, development, QA, and operations teams.

· Identify and mitigate technical risks, dependencies, and architecture gaps.

· Ensure system stability and performance across high-volume order and customer management processes.

· Recommend system optimizations, tuning, and capacity planning strategies.

· Prepare architecture documents including HLDs, LLDs, integration specifications, and deployment architecture.

· Conduct workshops and knowledge transfer sessions for technical teams.

Requirements:

· 10+ years of experience in Siebel CRM including configuration, scripting, workflows, and EAI.

· Strong understanding of Oracle RODOD architecture and implementation frameworks.

· Hands-on expertise in OSM (COM/SOM), BRM, and Oracle SOA/OSB.

· Strong knowledge of telecom BSS/OSS domains (Order Management, Fulfillment, Billing).

· Experience with Order orchestration, Product modeling, Pricing, and Order lifecycle management.

· Familiarity with Web Services, REST/SOAP, Middleware, Integration design patterns.

· Strong analytical and problem-solving skills.

· Excellent communication and stakeholder management.

· Ability to lead teams and provide architectural guidance.

· Proven experience working in fast-paced telecom digital transformation environments.