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10.0 years
0 Lacs
Delhi
On-site
Job Requisition ID # 25WD90404 Position Overview Be the primary person responsible for driving customer engagements in assigned GeoX North & East region in India. Scale GeoX FY26 plans through executing GTM’s including customer engagement, articulating concerns around gaps in licensing position for Autodesk software. It also includes educating customer for use of genuine Autodesk software and facilitates/conducting software reviews using Audit tools & SAM methodology and assess customer IT readiness to manage and maintain licensing records for Autodesk software. Job Responsibilities: Engage with end customers in assigned Geo X North & East region Engaging with CXO level and articulating concerns around gaps in licensing position for Autodesk software Educate customers on licensing policies and encourage self-assessments to manage and maintain licensing records for Autodesk software Collaborate with business & channel team for business planning & execution Work with LC country head to drive GeoX LC strategy and execution Know-how of conducting Software License Reviews, knowledge of popular Audit tools and methodology and addressing customer objections/ queries Knowledge of Software self-assessment and SAM best practices in administration and management of licensing Uses Autodesk License Compliance analytics tools and databases to investigate License Compliance prospects Critical thinking skills to apply Autodesk licensing rules to various customer software deployments Ability to successfully mitigate complex pushback by customers regarding the compliance situation Uses lead tracking tools to forecast compliance sales on a regular basis. Utilizes Autodesk customer self-audit process document, targeted account selling, Situational Negotiation Skills and forecasting guidelines to categorize leads according to quality of the lead; accurately forecasts against plans and targets Maintains basic knowledge of Autodesk products, competition and industry trends along with understanding project delivery methods Know-how of CRM reporting tolls like SFDC and proactive in reporting weekly reports and case updates on weekly basis Minimum Qualifications: 10years of relevant experience, Successful track record in a software sales role is a plus Sales experience with proven track record on customer in handling key accounts Passion for driving results and having a growth mindset Proven ability to influence others as well as negotiation and conflict resolution skills Understanding of software licensing models, license agreements and contracts Ability to manage multiple complex SAM projects to completion (end-to-end responsibility) Ability to engage and influence at senior levels Ideally a previous experience in License compliance Proficient in all Microsoft Office Products (Excel/Word/Power point) Proficient in utilizing various CRM tools (i.e. Salesforce.com, Siebel, etc.) Business English is a must #LI-SK1 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
Posted 1 hour ago
5.0 years
0 Lacs
India
Remote
Siebel Data Migration Location : Remote NP : 30days Experience :5+ yrs Budget : Max 28 LPA Payroll : STL - Sterlite Technologies Limited 5 - 14 years of experience with Telecom domain experience is mandatory • Should have work experience on Siebel Data Migration (EIM) including Import, Delete, Export and Merge Process. • Experience in handling Siebel data migration projects. • Having good experience in Requirement gathering, Design and Development of the Siebel Data Migration Projects. • Should be able to understand the legacy system and concept of data mapping • Able to Identify, communicate and resolve/mitigate risks, issues, assumptions. • Need to work with key business stakeholders to ensure meeting business requirements. • Should have Customer facing, technical architect and application designers to define the data migration requirements and structure for the application. • understand data migration deliverables throughout development to ensure quality and traceability to requirements and adherence to all quality management plans and standards. • Responsible for review and provide inputs and support during development of data migration Plan. • Should have good work experience and knowledge on SQL, PL/SQL, Shell Scripting along with Siebel EIM and understanding of Siebel data flow and data model. • Should have good knowledge on ETL Tools and Data Stage.
Posted 6 hours ago
6.0 years
0 Lacs
Trivandrum, Kerala, India
Remote
Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before. Intermediate consulting position operating independently with some assistance and mentorship to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver technical and functional solutions on moderately complex customer engagements. This is an exciting opportunity that will test your consulting skills, critical thinking, leadership, and technical skills to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, mentor and people resources to help you be successful. Career Level - IC2 Responsibilities Detailed Responsibilities Very strong lead who can Provide People/Functional/Technical Leadership Provide Solution for customizations/integration Customers and peers interactions across Oracle in arriving at optimum solution Gather functional/technical requirements Perform Quality Assurance at the unit and system levels Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the standard methodologies Follow the project through to the successful adoption of the solution Form and test hypotheses based on a methodical examination of detailed evidence Design and implement robust systems and processes, running an efficient and organized operation Undertakes complex analysis and traces performance implications through complex data, or in dealing with complex situations Formulate a broader perspective of an issue by recognizing the interrelationships and interaction between elements Arrive at coherent conclusions through a consistent application of reason and rigorous analysis Deliver to clear outcome-based targets and measures Work with a good sense of urgency towards getting the job done Picking new areas/product feature/technologies evolving in Oracle Cloud Detailed Required Skills: Bachelor’s degree or equivalent experience in engineering or master's in computer application 6+ years of work IT experience in at least 2 of the following products Oracle Marketing Cloud (Eloqua, Responsys), Oracle Engagement Cloud, Oracle B2C Service Cloud, OFSC, OPA, Oracle Subscription Management Cloud/Service Logistics Cloud, Oracle CPQ Cloud, Digital Customer Service, Oracle Commerce Cloud, Oracle Integration Cloud, Oracle SOA. Knowledge of EBS or Siebel or Fusion ERP/HCM an added advantage Strong knowledge in at least 2 industries preferred Strong pre-sales knowledge. Should be able to liase with the different groups (support, development and so on) Excellent Client handling skills Experience and expertise in driving requirements gathering, conducting workshop, user documentation Other Skills: Good communication skills Ability to thrive in a flexible small project team environment Ability to travel and if required be stationed in a particular geography Understanding of remote delivery process Should be a teammate and must have good interpersonal skills. Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 11 hours ago
6.0 years
0 Lacs
Trivandrum, Kerala, India
Remote
Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before. Intermediate consulting position operating independently with some assistance and mentorship to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver technical and functional solutions on moderately complex customer engagements. This is an exciting opportunity that will test your consulting skills, critical thinking, leadership, and technical skills to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, mentor and people resources to help you be successful. Career Level - IC2 Responsibilities Detailed Responsibilities Very strong lead who can Provide People/Functional/Technical Leadership Provide Solution for customizations/integration Customers and peers interactions across Oracle in arriving at optimum solution Gather functional/technical requirements Perform Quality Assurance at the unit and system levels Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the standard methodologies Follow the project through to the successful adoption of the solution Form and test hypotheses based on a methodical examination of detailed evidence Design and implement robust systems and processes, running an efficient and organized operation Undertakes complex analysis and traces performance implications through complex data, or in dealing with complex situations Formulate a broader perspective of an issue by recognizing the interrelationships and interaction between elements Arrive at coherent conclusions through a consistent application of reason and rigorous analysis Deliver to clear outcome-based targets and measures Work with a good sense of urgency towards getting the job done Picking new areas/product feature/technologies evolving in Oracle Cloud Detailed Required Skills: Bachelor’s degree or equivalent experience in engineering or master's in computer application 6+ years of work IT experience in at least 2 of the following products Oracle Marketing Cloud (Eloqua, Responsys), Oracle Engagement Cloud, Oracle B2C Service Cloud, OFSC, OPA, Oracle Subscription Management Cloud/Service Logistics Cloud, Oracle CPQ Cloud, Digital Customer Service, Oracle Commerce Cloud, Oracle Integration Cloud, Oracle SOA. Knowledge of EBS or Siebel or Fusion ERP/HCM an added advantage Strong knowledge in at least 2 industries preferred Strong pre-sales knowledge. Should be able to liase with the different groups (support, development and so on) Excellent Client handling skills Experience and expertise in driving requirements gathering, conducting workshop, user documentation Other Skills: Good communication skills Ability to thrive in a flexible small project team environment Ability to travel and if required be stationed in a particular geography Understanding of remote delivery process Should be a teammate and must have good interpersonal skills. Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 11 hours ago
6.0 years
0 Lacs
Trivandrum, Kerala, India
Remote
Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before. Intermediate consulting position operating independently with some assistance and mentorship to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver technical and functional solutions on moderately complex customer engagements. This is an exciting opportunity that will test your consulting skills, critical thinking, leadership, and technical skills to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, mentor and people resources to help you be successful. Career Level - IC2 Responsibilities Detailed Responsibilities Very strong lead who can Provide People/Functional/Technical Leadership Provide Solution for customizations/integration Customers and peers interactions across Oracle in arriving at optimum solution Gather functional/technical requirements Perform Quality Assurance at the unit and system levels Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the standard methodologies Follow the project through to the successful adoption of the solution Form and test hypotheses based on a methodical examination of detailed evidence Design and implement robust systems and processes, running an efficient and organized operation Undertakes complex analysis and traces performance implications through complex data, or in dealing with complex situations Formulate a broader perspective of an issue by recognizing the interrelationships and interaction between elements Arrive at coherent conclusions through a consistent application of reason and rigorous analysis Deliver to clear outcome-based targets and measures Work with a good sense of urgency towards getting the job done Picking new areas/product feature/technologies evolving in Oracle Cloud Detailed Required Skills: Bachelor’s degree or equivalent experience in engineering or master's in computer application 6+ years of work IT experience in at least 2 of the following products Oracle Marketing Cloud (Eloqua, Responsys), Oracle Engagement Cloud, Oracle B2C Service Cloud, OFSC, OPA, Oracle Subscription Management Cloud/Service Logistics Cloud, Oracle CPQ Cloud, Digital Customer Service, Oracle Commerce Cloud, Oracle Integration Cloud, Oracle SOA. Knowledge of EBS or Siebel or Fusion ERP/HCM an added advantage Strong knowledge in at least 2 industries preferred Strong pre-sales knowledge. Should be able to liase with the different groups (support, development and so on) Excellent Client handling skills Experience and expertise in driving requirements gathering, conducting workshop, user documentation Other Skills: Good communication skills Ability to thrive in a flexible small project team environment Ability to travel and if required be stationed in a particular geography Understanding of remote delivery process Should be a teammate and must have good interpersonal skills. Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 11 hours ago
6.0 years
0 Lacs
Trivandrum, Kerala, India
Remote
Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before. Intermediate consulting position operating independently with some assistance and mentorship to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver technical and functional solutions on moderately complex customer engagements. This is an exciting opportunity that will test your consulting skills, critical thinking, leadership, and technical skills to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, mentor and people resources to help you be successful. Career Level - IC2 Responsibilities Detailed Responsibilities Very strong lead who can Provide People/Functional/Technical Leadership Provide Solution for customizations/integration Customers and peers interactions across Oracle in arriving at optimum solution Gather functional/technical requirements Perform Quality Assurance at the unit and system levels Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the standard methodologies Follow the project through to the successful adoption of the solution Form and test hypotheses based on a methodical examination of detailed evidence Design and implement robust systems and processes, running an efficient and organized operation Undertakes complex analysis and traces performance implications through complex data, or in dealing with complex situations Formulate a broader perspective of an issue by recognizing the interrelationships and interaction between elements Arrive at coherent conclusions through a consistent application of reason and rigorous analysis Deliver to clear outcome-based targets and measures Work with a good sense of urgency towards getting the job done Picking new areas/product feature/technologies evolving in Oracle Cloud Detailed Required Skills: Bachelor’s degree or equivalent experience in engineering or master's in computer application 6+ years of work IT experience in at least 2 of the following products Oracle Marketing Cloud (Eloqua, Responsys), Oracle Engagement Cloud, Oracle B2C Service Cloud, OFSC, OPA, Oracle Subscription Management Cloud/Service Logistics Cloud, Oracle CPQ Cloud, Digital Customer Service, Oracle Commerce Cloud, Oracle Integration Cloud, Oracle SOA. Knowledge of EBS or Siebel or Fusion ERP/HCM an added advantage Strong knowledge in at least 2 industries preferred Strong pre-sales knowledge. Should be able to liase with the different groups (support, development and so on) Excellent Client handling skills Experience and expertise in driving requirements gathering, conducting workshop, user documentation Other Skills: Good communication skills Ability to thrive in a flexible small project team environment Ability to travel and if required be stationed in a particular geography Understanding of remote delivery process Should be a teammate and must have good interpersonal skills. Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 11 hours ago
6.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before. Intermediate consulting position operating independently with some assistance and mentorship to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver technical and functional solutions on moderately complex customer engagements. This is an exciting opportunity that will test your consulting skills, critical thinking, leadership, and technical skills to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, mentor and people resources to help you be successful. Career Level - IC2 Responsibilities Detailed Responsibilities Very strong lead who can Provide People/Functional/Technical Leadership Provide Solution for customizations/integration Customers and peers interactions across Oracle in arriving at optimum solution Gather functional/technical requirements Perform Quality Assurance at the unit and system levels Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the standard methodologies Follow the project through to the successful adoption of the solution Form and test hypotheses based on a methodical examination of detailed evidence Design and implement robust systems and processes, running an efficient and organized operation Undertakes complex analysis and traces performance implications through complex data, or in dealing with complex situations Formulate a broader perspective of an issue by recognizing the interrelationships and interaction between elements Arrive at coherent conclusions through a consistent application of reason and rigorous analysis Deliver to clear outcome-based targets and measures Work with a good sense of urgency towards getting the job done Picking new areas/product feature/technologies evolving in Oracle Cloud Detailed Required Skills: Bachelor’s degree or equivalent experience in engineering or master's in computer application 6+ years of work IT experience in at least 2 of the following products Oracle Marketing Cloud (Eloqua, Responsys), Oracle Engagement Cloud, Oracle B2C Service Cloud, OFSC, OPA, Oracle Subscription Management Cloud/Service Logistics Cloud, Oracle CPQ Cloud, Digital Customer Service, Oracle Commerce Cloud, Oracle Integration Cloud, Oracle SOA. Knowledge of EBS or Siebel or Fusion ERP/HCM an added advantage Strong knowledge in at least 2 industries preferred Strong pre-sales knowledge. Should be able to liase with the different groups (support, development and so on) Excellent Client handling skills Experience and expertise in driving requirements gathering, conducting workshop, user documentation Other Skills: Good communication skills Ability to thrive in a flexible small project team environment Ability to travel and if required be stationed in a particular geography Understanding of remote delivery process Should be a teammate and must have good interpersonal skills. Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 11 hours ago
6.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before. Intermediate consulting position operating independently with some assistance and mentorship to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver technical and functional solutions on moderately complex customer engagements. This is an exciting opportunity that will test your consulting skills, critical thinking, leadership, and technical skills to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, mentor and people resources to help you be successful. Career Level - IC2 Responsibilities Detailed Responsibilities Very strong lead who can Provide People/Functional/Technical Leadership Provide Solution for customizations/integration Customers and peers interactions across Oracle in arriving at optimum solution Gather functional/technical requirements Perform Quality Assurance at the unit and system levels Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the standard methodologies Follow the project through to the successful adoption of the solution Form and test hypotheses based on a methodical examination of detailed evidence Design and implement robust systems and processes, running an efficient and organized operation Undertakes complex analysis and traces performance implications through complex data, or in dealing with complex situations Formulate a broader perspective of an issue by recognizing the interrelationships and interaction between elements Arrive at coherent conclusions through a consistent application of reason and rigorous analysis Deliver to clear outcome-based targets and measures Work with a good sense of urgency towards getting the job done Picking new areas/product feature/technologies evolving in Oracle Cloud Detailed Required Skills: Bachelor’s degree or equivalent experience in engineering or master's in computer application 6+ years of work IT experience in at least 2 of the following products Oracle Marketing Cloud (Eloqua, Responsys), Oracle Engagement Cloud, Oracle B2C Service Cloud, OFSC, OPA, Oracle Subscription Management Cloud/Service Logistics Cloud, Oracle CPQ Cloud, Digital Customer Service, Oracle Commerce Cloud, Oracle Integration Cloud, Oracle SOA. Knowledge of EBS or Siebel or Fusion ERP/HCM an added advantage Strong knowledge in at least 2 industries preferred Strong pre-sales knowledge. Should be able to liase with the different groups (support, development and so on) Excellent Client handling skills Experience and expertise in driving requirements gathering, conducting workshop, user documentation Other Skills: Good communication skills Ability to thrive in a flexible small project team environment Ability to travel and if required be stationed in a particular geography Understanding of remote delivery process Should be a teammate and must have good interpersonal skills. Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 11 hours ago
3.0 years
0 Lacs
Greater Kolkata Area
On-site
Major Responsibilities Handling PCM Siebel software tool to monitor the Project Progress i.e. starting from Inspection schedule, man-day planning, Time Study, Cost Control by assigning multiple tasks within a given time frame, Project Time sheet and Reporting to client. Inspection coordination and execution of Large project for various clients. Assistance for approval of Project documents for various mechanical items require for inspection at vendor end. Responsible for preparation of annexure for invoicing and ensuring that the Correct Invoices are issued in a timely manner to client. Roles & Responsibilities For HSE Must comply the BV Cardinal Safety Rules in all situations. To comply company HSE requirements e.g. policies, Procedures, guidelines etc. and local legal requirements on HSE as applicable To take care of own health and safety as well as colleagues and others. Immediate reporting of any shortcomings on HSE i.e. any incident, unsafe work practices / conditions to his/her immediate Line Managers. Sharing opportunities for improvement on HSE aspects. Experience At least 3 years of experience Qualification Diploma/ B. Tech/ M. Tech (Mechanical Engineering)
Posted 18 hours ago
1.0 - 4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Perform end-to-end testing for telecom applications including CRM (Siebel), billing (Kennan), and integration platforms (Webmethods). Analyze telecom business and technical requirements to create detailed test plans and test cases. Execute manual test cases for functional, regression, integration, and system testing Design, develop, and execute test cases for APIs and web services using tools like Postman or SOAP UI. Validate telecom-specific features such as call flows, billing, provisioning, and network configurations for mobile (GSM), fixed line, broadband and TV products Manage test cycles and defect tracking using JIRA Collaborate with developers, business analysts, and QA leads to ensure test coverage and quality. Participate in test strategy discussions and contribute to continuous process improvement Perform SQL queries for backend validation and data integrity checks. Required Skills & Qualification Any graduation/post-graduation in Computer Science/Information Technology area. 1-4 years of experience in software testing, preferably in the telecom domain. Strong knowledge of BSS/OSS systems including Siebel CRM and Kennan billing. Proficient in API testing and automation frameworks. Hands-on experience with JIRA, Webmethods, and SQL. Experience with Agile and Waterfall methodologies. Excellent communication and stakeholder management skills. ISTQB Practitioner accreditation or any other equivalent certification. VOIS Equal Opportunity Employer Commitment VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!
Posted 1 day ago
3.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Title : Siebel Developer Experience : 3 to 5 Years Location : Gurgaon, India Job Summary We are looking for an experienced Siebel Developer to design, develop, and support Siebel CRM solutions. The ideal candidate must have a minimum of 3 years of hands-on experience in Siebel development, including configuration, scripting, and workflow, and must be capable of working from the office from day one. Key Responsibilities Develop and support Siebel CRM solutions as per business needs Gather and define technical requirements and transform them into effective Siebel designs Perform Siebel configuration, scripting (eScript/Browser Script), and workflow development Analyze and troubleshoot defects and performance issues in Siebel systems Participate in code reviews, and perform unit testing and defect fixes Work collaboratively with onshore and offshore teams to ensure timely delivery Maintain detailed technical documentation and provide regular updates to project leads Ensure alignment with project scope, timelines, and quality standards Escalate risks and blockers promptly to stakeholders Mandatory Technical Skills 3+ years of experience in Siebel development Strong expertise in Siebel Configuration, Scripting (eScript/Browser Script), and Workflow Good understanding of Siebel architecture and Siebel Tools Experience in implementing and supporting Siebel CRM solutions Strong analytical and debugging skills Good communication and collaboration skills Nice-to-Have Skills Exposure to Siebel Open UI Experience with Siebel EAI, web services integration Basic knowledge of SQL and relational databases Familiarity with Agile methodologies Experience with PL/SQL or Oracle DB scripting Past experience with onsite teams (US/UK/Europe) is a plus Methodologies & Soft Skills Solid understanding of SDLC processes Exposure to Agile/Scrum frameworks Strong verbal and written communication skills Self-motivated, detail-oriented, and able to work independently Ability to troubleshoot and solve complex issues under pressure Good interpersonal and collaboration skills Educational Qualification BE / B.Tech / MCA or equivalent degree in Computer Science or related discipline
Posted 1 day ago
4.0 years
5 - 6 Lacs
Hyderābād
On-site
Technical Delivery Manager – Level 5 Technical Delivery Manager (Manager), in Solutions Delivery – Data Team. As a Delivery Manager in the SD, EDH team, the individual needs to have experience in Data related technologies, Projects implementation and maintenance. He/She should have People Management, Resource Management experience to manage the team of 7–8 resources. Work you’ll do Complete delivery responsibility of projects allocated in a Data team Responsible to timely allocate and support teams to fix the production issues and user’s problems Complete responsibility to utilize the team effectively and gain productivity from the team for the projects allocated. Provide direction to the team in terms of technical issues and the design challenges Should manage the task allocation and track the work for 10-15 team members. Complete responsibility for performance management of 7-8 professionals As a coach, he / she need to coach the team members on technical and professional areas. Provide updates to the group lead in USI on daily basis on the project, challenges, and risks on timely basis. Should be self-driven individual and always look for future opportunities for the team and motivate them with the right tasks / right opportunities Responsible for gathering the team members needs on trainings / operational items and act appropriately. Communicate regularly with onsite counterparts and update the status and discuss the challenges for the projects being managed by them. Timely resolve them and guide teams towards success. The team Solutions Delivery-Canada is an integral part of the Information Technology Services group. The principle focus of this organization is the development and maintenance of technology solutions that e-enable the delivery of Function and Marketplace Services and Management Information Systems. Solutions Delivery Canada develops and maintains solutions built on varied technologies like Siebel, PeopleSoft Microsoft technologies and Lotus Notes. Solutions Delivery Canada has various groups which provide the best of the breed solutions to the clients by following a streamlined system development methodology. Solutions Delivery Canada comprises of groups like Usability, Application Architecture, Development and Quality Assurance and Performance. Qualifications Required: Computer Science University degree or equivalent work experience At least 4 years’ experience in Azure Data Factory and Azure related services Bachelor’s degree in business administration, information technology, computer science, or related field. Overall 9-10 years of IT experience and into Data technologies like Datastage, ADF or having worked on Data Hubs Excellent organizational and communication skills. Must have strong interpersonal skills, presentation skills, and ability to work productively with all levels in a global organization Expert problem solver. Finding simple answers to complex questions or problems. Demonstrate project management capabilities. The ability to effectively manage multiple assignments and responsibilities in a fast-paced environment At least 6.5 years’ experience in leading projects and operations on data Projects. Ability to support operational and project delivery dealing with competing priorities from a management perspective. Strong and proven analytical skills in Data related technologies Strong technical knowledge in Data technologies having skill set including but not limiting to SQL, Unix, ETL Tools, Azure Cloud Should be able to code the requirement in the above-mentioned technical areas whenever required Managing support activities for Data Projects Collaborating with clients and Team to resolve tickets within deadlines Should have 5 years of People Management, expertise in coaching / mentoring the team members Should have managed at a min of 7 resources in the previous organization Having experience / expertise into core project management activities is a plus Having vast experience in Azure based technologies is an added advantage Work Location: Hyderabad Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 306750
Posted 2 days ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
What You’ll Do Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders. B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided. C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or Siebel C360 with a high level of attention to detail. D. Highlight any discrepancy in price, ship to locations, legal entity, etc. to customer/site stakeholders and ask for an amended PO. E. Analyses, qualifies, and completes Change Order Requests F. Expedites orders to prevent customer line-downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner. G. Provides product information or leverages internal resources to fulfill requests. H. Update SOs to reflect the date of corresponding POs for indent sales orders. I. Proves to be highly accurate, reliable, and timely on activities delegated by the Sites. J. Maintains accurate and organized order files, and order acknowledgments. K. Proactively communicates in a timely manner with external customers about the order verification, order status, pricing, and shipment status. L. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs, and communicate special handling requests. M. Archive Purchase order Sales order acknowledgment in a central repository to fulfill compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Work toward achieving a high level of internal and external customer satisfaction and always ready to adapt as per customers' requirements. P. Promotes customer satisfaction and achieves cycle time reduction through team-based problem-solving. Q. Fosters an environment that promotes Eaton’s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships. R. Should have experience working in rotational or fixed night shifts. S. Should be able to Multitask and efficiently maneuver through different processes T. Should be able to train and impart process knowledge to the new hires. U. Should be able to suggest process improvement ideas. V. Should be able to support non-core but important various reports to sites & stakeholders. W.Should be able to act as a SPOC for micro sub-processes." Qualifications Graduate/Postgraduate Minimum 3 years experience in Customer Service, Call center atmosphere and or Materials related field. Skills "1. Understanding of Eaton's business processes & systems Data entry skills, including proofreading Knowledge of ERP (Oracle), business intelligence platforms (Power BI, QlikView), order management (including MFG/PRO & Pharos) software programs Microsoft office (Excel, Word, PowerPoint Keyboarding skills required – typing and 10-key. Minimum speed 35 WPM Solid understanding of markets (customers, end customers, and competitors) and how our products service those markets. " "1. Organization and time management skills Mathematical skills Reasoning ability Problem Solving Skills Phone skills and customer communication skills Out-of-the-box thinking Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. Understanding of Eaton Business Excellence Award (EBEA) requirements"
Posted 2 days ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
Compute, Tier 1 Network Technician Job Description Role Summary: The Tier 1 Computing Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Internal Departments They Will Interact With NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of 1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication at all times is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the NMC.Hosting/Tier 1 and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Ideal Candidate Profile General MS Office – Intermediate (must). Awareness of ITSM tools (e.g. Siebel, Remedy, ServiceNow, Clarify, HEAT) (must). Experience Experience in Help Desk/Service Desk/Technical Support/IT (desirable). Experience working in a multi-cultural/international environment (desirable). Experience in fault diagnosis/troubleshooting and fulfilling requests (desirable). Knowledge General ICT industry understanding (must). Awareness and understanding of process framework(s) – ITIL Foundation/ITIL Operations (desirable). Essential Criteria Technical Knowledge and understanding of TCP/IP protocol stack and OSI layering (OSI model). Knowledge of the Internet, Internet technologies that include: PCs, TCP/IP (must). Proficient in PC/Windows environment (must). Knowledge of at least 2 of the following: Windows (various flavours) Linux (Redhat), other Linux version experience considered an advantage Virtual platforms (Vmware, KVM or XEN) IP Networking Security Products (Cisco, Checkpoint, PaloAlto) Hosting hardware, servers and blades (HP and Dell) Symantec Netbackup Storage Solutions (NetApp, 3PAR, EMC or Equalogic) Microsoft SCOM, SNMP, SCOM Connectors and Connector Framework Basic technical understanding of normal ISP services, such a DNS, Email, shared hosting, remote access, web-portals, etc. Languages English – fluent (mandatory). Desirable Criteria Technical Knowledge and understanding of SD WAN and components. Awareness and understanding of Unified Conferencing products (Video, Skype for Business, Exchange, Office365). Awareness and understanding of Hosting (Windows, Linux, Storage, Backup, Vmware) and Security products. DNS management. Other Similar Job Functions Helpdesk Service Desk 1st Line Support Technical Support IT Qualifications/Courses BSc/BA Degree in ICT/Telecommunications/Business Administration or similar discipline (either complete or in-progress) (must). CCENT knowledge, Network+ or equivalent (complete or in-progress) (must). ITIL Foundation (desirable). Hours/Travel/Shift Shift work – 24*7 Job Location: Pune, India
Posted 2 days ago
1.0 - 6.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Order Support Specialist The Global Order Fulfillment team supports all aspects of order management for the Legal business. The role will be responsible for supporting projects to improve our customer experience metrics as well as providing analysis and reporting on various business metrics including accounts receivable aging, project profitability, billing compliance, revenue backlog, and operational performance metrics such as lead time, cost per order, average handle time, etc. This position will also provide support to sales operations by developing dashboards and reports related to pipeline health, win rates, deal sizes, sales cycle times, quota attainment percentage, etc. About the Role In this opportunity as Order Support Specialist, you will: Manage multiple internal and external stakeholders to ensure that orders are processed accurately and in a timely manner. Work closely with sales teams to understand their needs and priorities. Provide regular updates to leadership on key initiatives and milestones. Collaborate with cross-functional teams to resolve issues and implement improvements. Analyze data to identify trends and opportunities for improvement. Develop reports and dashboards to track progress and communicate results effectively. Monitor KPIs and take corrective action when necessary. Contribute to strategic planning and project management efforts. Stay abreast of industry developments and best practices. Assist in developing training materials and processes. About You You're a fit for the role of Order Support Specialist if your background includes Bachelors degree or equivalent work experience required. Minimum 1 year of relevant work experience preferred. Proven ability to manage complex projects and priorities simultaneously. Excellent communication and interpersonal skills. Ability to collaborate effectively across different departments and levels of the organization. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Knowledge of CRM systems and order management software preferred. Demonstrated success working in a fast-paced environment. Adaptable to changing circumstances and willing to learn new technologies quickly #LI-SS3 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation . Learn more on how to protect yourself from fraudulent job postings . More information about Thomson Reuters can be found on
Posted 2 days ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Are you passionate about improving business processes? Do you enjoy working with a diverse multinational team of engineering talents? Join our IT Support team This IT Engineering team provides 24x5 support for IT applications using the latest technology stack. Applications support internal business functions and Akamai customers, with collaboration across teams and business units. Partner with the best As a Systems Support Engineer, oversee support for cloud and on-premises applications. Collaborate with stakeholders and teams to understand IT needs. Troubleshoot issues, guide teams, and provide effective resolutions. As a Systems Support Engineer, you will be responsible for: Monitoring alerts proactively while providing infrastructure and application support to prevent incidents. Recording, prioritizing, and resolving incidents while managing service requests and communicating updates to users. Ensuring high-quality process execution, meeting SLAs/OLAs, and managing transitions from Engineering to Operations. Collaborating with engineering teams, performing configurations, maintenance, updating documentation, and providing rotational support coverage. Do what you love To be successful in this role you will: Have 2+ years of experience and a bachelors degree in computer science/Engineering or relevant fields. Have a track record of meeting support KPIs and SLAs, and achieving high customer satisfaction scores Have experience providing technical solutions & support to Enterprise customers. Demonstrate expertise with technologies: Linux (required), Oracle SQL, Siebel. Utilize Configuration Management tools and scripting languages such as Python, shell, and others. Support large-scale distributed systems, align with business initiatives, guide engineers, and contribute technology insights. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Posted 3 days ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary Technical Delivery Manager – Level 5 Technical Delivery Manager (Manager), in Solutions Delivery – Data Team.As a Delivery Manager in the SD, EDH team, the individual needs to have experience in Data related technologies, Projects implementation and maintenance. He/She should have People Management, Resource Management experience to manage the team of 7–8 resources. Workyou’lldo Complete delivery responsibility of projects allocated in a Data team Responsible to timely allocate and support teams to fix the production issues and user’s problems Complete responsibility to utilize the team effectively and gain productivity from the team for the projects allocated. Provide direction to the team in terms of technical issues and the design challenges Should manage the task allocation and track the work for 10-15 team members. Complete responsibility for performance management of 7-8 professionals As a coach, he / she need to coach the team members on technical and professional areas. Provide updates to the group lead in USI on daily basis on the project, challenges, and risks on timely basis. Should be self-driven individual and always look for future opportunities for the team and motivate them with the right tasks / right opportunities Responsible for gathering the team members needs on trainings / operational items and act appropriately. Communicate regularly with onsite counterparts and update the status and discuss the challenges for the projects being managed by them. Timely resolve them and guide teams towards success. Theteam Solutions Delivery-Canada is an integral part of the Information Technology Services group. The principle focus of this organization is the development and maintenance of technology solutions that e-enable the delivery of Function and Marketplace Services and Management Information Systems. Solutions Delivery Canada develops and maintains solutions built on varied technologies like Siebel, PeopleSoft Microsoft technologies and Lotus Notes. Solutions Delivery Canada has various groups which provide the best of the breed solutions to the clients by following a streamlined system development methodology. Solutions Delivery Canada comprises of groups like Usability, Application Architecture, Development and Quality Assurance and Performance. Qualifications Required: Computer Science University degree or equivalent work experience At least 4 years’ experience in Azure Data Factory and Azure related services Bachelor’s degree in business administration, information technology, computer science, or related field. Overall 9-10 years of IT experience and into Data technologies like Datastage, ADF or having worked on Data Hubs Excellent organizational and communication skills. Must have strong interpersonal skills, presentation skills, and ability to work productively with all levels in a global organization Expert problem solver. Finding simple answers to complex questions or problems. Demonstrate project management capabilities. The ability to effectively manage multiple assignments and responsibilities in a fast-paced environment At least 6.5 years’ experience in leading projects and operations on data Projects. Ability to support operational and project delivery dealing with competing priorities from a management perspective. Strong and proven analytical skills in Data related technologies Strong technical knowledge in Data technologies having skill set including but not limiting to SQL, Unix, ETL Tools, Azure Cloud Should be able to code the requirement in the above-mentioned technical areas whenever required Managing support activities for Data Projects Collaborating with clients and Team to resolve tickets within deadlines Should have 5 years of People Management, expertise in coaching / mentoring the team members Should have managed at a min of 7 resources in the previous organization Having experience / expertise into core project management activities is a plus Having vast experience in Azure based technologies is an added advantage WorkLocation: Hyderabad Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 306750
Posted 3 days ago
3.0 years
4 - 6 Lacs
Calcutta
On-site
Major Responsibilities Handling PCM Siebel software tool to monitor the Project Progress i.e. starting from Inspection schedule, man-day planning, Time Study, Cost Control by assigning multiple tasks within a given time frame, Project Time sheet and Reporting to client. Inspection coordination and execution of Large project for various clients. Assistance for approval of Project documents for various mechanical items require for inspection at vendor end. Responsible for preparation of annexure for invoicing and ensuring that the Correct Invoices are issued in a timely manner to client. Roles & Responsibilities for HSE Must comply the BV Cardinal Safety Rules in all situations. To comply company HSE requirements e.g. policies, Procedures, guidelines etc. and local legal requirements on HSE as applicable To take care of own health and safety as well as colleagues and others. Immediate reporting of any shortcomings on HSE i.e. any incident, unsafe work practices / conditions to his/her immediate Line Managers. Sharing opportunities for improvement on HSE aspects. Experience At least 3 years of experience Qualification Diploma/ B. Tech/ M. Tech (Mechanical Engineering)
Posted 3 days ago
2.0 - 15.0 years
0 Lacs
Mysore, Karnataka, India
On-site
Job Responsibilities Conduct classroom training / virtual training Develop teaching materials including exercises & assignments Design assessments for various proficiency levels in each competency Enhance course material & course delivery based on feedback to improve training effectiveness Gather feedback from stakeholders, identify actions based on feedback and implement changes Program Management and Governance Location: Mysore, Bangalore Description of the Profile We are looking for trainers with 2 to15 years of teaching or IT experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Spring Boot, Angular / React, Bootstrap Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, SharePoint etc. MEAN / MERN stacks SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow, Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization DBMS – Oracle / SQL Server / MySQL / DB2 / NoSQL Testing – Selenium, Microfocus - UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation - PEGA, Appian, Camunda, Unqork, UIPath Training-related experience Must have Teaching experience : conducting training sessions in classroom and dynamically responding to different capabilities of learners; experience in analyzing the feedback from sessions and identifying action areas for self-improvement Developing teaching material : Experience in gathering training needs, identifying learning objectives and designing training curriculum; experience in developing teaching material, including exercises and assignments Good presentation skills, excellent oral / written communication skills Nice to have Teaching experience : Experience in delivering session over virtual classrooms Program managing training : Practical experience in addressing organizational training needs by leading a team of educators; set goals, monitor progress, evaluate performance, and communicate to stakeholders Instructional Design: Developing engaging content Designing Assessments: Experience in designing assessments to evaluate the effectiveness of training and gauging the proficiency of the learner Participated in activities of the software development lifecycle like development, testing, configuration management and roll-out Educational Qualification & Experience Must have Bachelor’s / Master’s degree in Engineering or Master’s degree in Science / Computer Applications with consistently good academic record 2 to 15 years of relevant experience in training Nice to have Technology certification from any major certifying authorities like Microsoft, Oracle, Google, Amazon, Scrum, etc. Certification in teaching or eLearning content development
Posted 3 days ago
2.0 - 15.0 years
0 Lacs
Mysore, Karnataka, India
On-site
Job Responsibilities Conduct classroom training / virtual training Develop teaching materials including exercises & assignments Design assessments for various proficiency levels in each competency Enhance course material & course delivery based on feedback to improve training effectiveness Gather feedback from stakeholders, identify actions based on feedback and implement changes Program Management and Governance Location: Mysore, Bangalore Description of the Profile We are looking for trainers with 2 to15 years of teaching or IT experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Spring Boot, Angular / React, Bootstrap Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, SharePoint etc. MEAN / MERN stacks SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow, Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization DBMS – Oracle / SQL Server / MySQL / DB2 / NoSQL Testing – Selenium, Microfocus - UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation - PEGA, Appian, Camunda, Unqork, UIPath Training-related experience Must have Teaching experience : conducting training sessions in classroom and dynamically responding to different capabilities of learners; experience in analyzing the feedback from sessions and identifying action areas for self-improvement Developing teaching material : Experience in gathering training needs, identifying learning objectives and designing training curriculum; experience in developing teaching material, including exercises and assignments Good presentation skills, excellent oral / written communication skills Nice to have Teaching experience : Experience in delivering session over virtual classrooms Program managing training : Practical experience in addressing organizational training needs by leading a team of educators; set goals, monitor progress, evaluate performance, and communicate to stakeholders Instructional Design: Developing engaging content Designing Assessments: Experience in designing assessments to evaluate the effectiveness of training and gauging the proficiency of the learner Participated in activities of the software development lifecycle like development, testing, configuration management and roll-out Educational Qualification & Experience Must have Bachelor’s / Master’s degree in Engineering or Master’s degree in Science / Computer Applications with consistently good academic record 2 to 15 years of relevant experience in training Nice to have Technology certification from any major certifying authorities like Microsoft, Oracle, Google, Amazon, Scrum, etc. Certification in teaching or eLearning content development
Posted 3 days ago
8.0 - 12.0 years
1 - 2 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Hybrid
Role & responsibilities Payroll company: Blufeather Solutions Fulltime Hybrid(Pan INDIA) We are seeking a highly skilled Senior Siebel Developer with hands-on experience across Siebel configuration, scripting, integration, and advanced troubleshooting. The ideal candidate will also have exposure to Oracle Data Integrator (ODI), Oracle Analytics Cloud (OAC), and Oracle Policy Automation (OPA). This is a key role for designing, building, and maintaining enterprise-grade CRM and reporting solutions in a dynamic environment. Key Responsibilities: Analyze business requirements and convert them into functional and technical designs Develop and maintain Siebel components, integrations, and reports Perform end-to-end testing, deployment, and support activities Troubleshoot complex issues across Siebel, ODI, and OAC components Work collaboratively with cross-functional teams and business users Support Siebel upgrades and code deployments across multiple environments Document technical designs and processes for long-term maintainability. Application support and root cause analysis. ALL YOU'LL NEED FOR SUCCESS Bachelor's degree in Computer Science, Engineering, or a related field .8 to 15 years of experience in Siebel development Preferred candidate profile Regards, Narender K narenderk@blufeathersolution.com Direct: +91 8639123266 www.Blufeathersolutions.com
Posted 3 days ago
0.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Summary The overall purpose of this position is to assist management to ensure an unqualified opinion on the respective financial audits. He or She is responsible for assisting in safeguarding the assets of the Institute through account analysis and regular monitoring of financial transactions. The incumbent is responsible for ensuring the financial transactions in assigned general ledger accounts are recorded in the general ledger in accordance with generally accepted accounting principles (GAAP). This role also works with other staff to assist in their understanding of accounting principles and practices in general ledger accounts assigned to the staff accountant. This position typically reports to a Supervisor of Accounting with a dotted line to the Manager of Accounting. The incumbent in this role will not have any direct reports and will act under general supervision. Key Responsibilities Maintaining and monitoring monthly account analysis and reconciliations for assigned general ledger accounts and resolving reconciling items and issues noted in a timely manner. Preparing, reviewing and uploading monthly journal entries for month-end close for general ledger accounts Reviewing, documenting and resolving variances monthly for Financial Statements prior to distribution. Interfaces with and reports findings to business unit contacts. Preparing various audit schedules as requested from the external auditors during January - June each year Creating and maintaining key process flows related to position such as those related to the general ledger accounts assigned Completing special projects as assigned such as IT special projects, Oracle upgrades testing, internal control projects, process improvements, etc Serving as informal mentor and resource to other staff members Qualifications Education Bachelor's degree or equivalent experience Major in Accounting or related field Req Work Experience 2-4 years practical experience in accounting field Req Skills and Requirements Knowledge of and experience with OBIEE, Siebel, and Feith, a plus. Knowledge and experience with Microsoft Office (particularly Excel) and Oracle Financials. He or she must be a technologically savvy knowledge worker who seeks out technology solutions to business challenges. Good Communication skills, oral and written. Excellent analytical skills. Candidate must work effectively as part of a team, interacting professionally with all levels within the IEEE and volunteers. Must be able to communicate fluently in English Other Requirements: As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply. PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status. For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. =============================================== Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Job : Accounting Primary Location : India-Karnataka-Bengaluru Schedule : Full-time Job Type : Regular Job Posting : Jul 29, 2025, 7:59:23 AM
Posted 3 days ago
3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Skill required: Voice - Service Desk Voice Support Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Job Responsibilities / Authorities Manage and Inspire Team Results Manage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone) Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / Errors Perform RCA on service issues / complaints Assist in handling customer calls when calls are in queue. Identify training needs for team and individuals through monitoring, escalations and desk reviews. Work with Supervisors to develop specific job aides as needs arise. Provide floor Support Report results to management Maintain BE related documents for the team Manage escalation calls Will need to be working on calls/emails as and when needed Recognize and reward positive behavior, results, etc. Motivate and inspire continuous improvements Unique Knowledge & Skill Requirement Hands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHR Hands on knowledge in CISCO telephony management Hands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factors Working knowledge of payroll systems (e.g. Oracle, Kronos) Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook) Sound knowledge of US & UK Labor legislation Laws Knowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/Workday Excellent verbal and written communication skills Typing speed – 50 words per minute Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? NA Educational Profile Any graduate from Govt. recognized universities Experience Profile HR domain experience is essential, with strong knowledge of HR processes, policies, and core functions Prior international BPO work experience preferred Personal Attributes Strong Customer Service and communication skills (both written & verbal). Ability to work in a fast paced, confidential, time sensitive environment and have excellent organizational and follow up skills. Prior call center experience a plus Technically sound with the ability to navigate multiple systems to research, track and resolve issues. Ability to troubleshoot technologies available to users. Possess strong problem solving, conflict resolution and decision-making skills. High sense of urgency required. Ability to handle difficult situations with professionalism and sensitivity. Flexible to work night/rotational shifts and weekends. Ability to speak English fluently. Working Hours: 24 x 7 Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
Posted 3 days ago
5.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
About the Team LexisNexis Legal & Professional, serving customers in over 150 countries with 11,800 employees worldwide, is part of RELX. RELX is a global provider of information-based analytics and decision tools for professional and business customers. Our company is a leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the business and practice of law. We prioritize ethical and powerful generative AI solutions, using the best model from today s top model creators for each individual legal use case. About the Role We re looking for a Salesforce CPQ Technical Lead to help shape and deliver scalable, user-friendly quoting and pricing solutions that support our global sales operations. In this role, you ll lead the design, development, and optimization of Salesforce CPQ across the organization, working closely with cross-functional teams including Sales, Finance, Product, and IT. This is a high-impact position where your technical leadership will directly contribute to improving sales efficiency, accuracy, and customer experience. We welcome candidates from all backgrounds and experiences who are passionate about technology, collaboration, and continuous learning. Responsibilities Lead the full lifecycle of Salesforce CPQ implementation design, development, configuration, and optimization. Architect scalable CPQ solutions including product catalog setup, pricing rules, discounting, bundling, and quote models. Implement advanced pricing logic using Quote Calculation Plugin (QCP). Integrate CPQ with other Salesforce clouds (Sales, Service, Marketing) and external systems using APIs and middleware. Translate business requirements into clear technical specifications and system architecture. Design and maintain CI/CD pipelines using tools like Copado and Jenkins. Mentor team members through code reviews and technical guidance. Collaborate with Sales, Finance, and Product teams to align CPQ solutions with strategic goals. Troubleshoot and resolve CPQ-related issues to ensure system reliability and performance. Maintain clear and accessible technical documentation. Stay current with Salesforce releases, CPQ updates, and industry best practices. Ensure data integrity using sharing rules, validation logic, and data loader tools. Develop and maintain Apex classes, triggers, Lightning Components (Aura & LWC), and Visualforce pages. Support Agile, Scrum, or hybrid development methodologies. Participate in user acceptance testing (UAT) and production deployments. Identify and address performance bottlenecks and optimization opportunities. Assist with release planning, environment management, and regression testing. Refactor legacy code and drive quality improvements. Promote secure coding practices and compliance with IT and security policies. Requirement Experience with Salesforce development (typically 5+ years), including hands-on work with Salesforce CPQ. Proven ability to architect and deliver enterprise-grade CPQ solutions. Strong understanding of pricing models, discount strategies, and product configuration logic. Proficiency in Apex, Lightning Web Components (LWC), Aura, SOQL, SOSL, and Salesforce metadata. Experience with CPQ Quote APIs, QCP, and custom business logic. Familiarity with data modeling, migration, and integration across Salesforce and third-party systems. Hands-on experience with CI/CD and DevOps tools (e.g., Copado, Jenkins, Selenium). Understanding of software development methodologies (Agile, Scrum, Waterfall). Ability to conduct code reviews and promote technical excellence. Strong communication and collaboration skills for working with diverse teams. Experience mentoring or leading developers in a team setting. Familiarity with other CRM platforms (e.g., Siebel) is a plus. Strong analytical and problem-solving skills. Good to have Salesforce Certifications CPQ Specialist (required) Platform Developer I (required) Platform Developer II, Advanced Administrator, or Application Architect (preferred) Experience with multi-org and multi-currency Salesforce CPQ implementations. Knowledge of Quote Model APIs and Cancel & Replace Package. Experience in regulated environments (e.g., financial services, healthcare) is a plus. Work in a way that works for you We promote a healthy work/life balance across our organization. We offer numerous well-being initiatives, shared parental leave, study assistance , and sabbaticals to help you meet your immediate responsibilities and your long-term goals. Working for You/Benefits by Country We know that your well-being and happiness are key to a long and successful career. Some of the benefits we are delighted to offer include Comprehensive Health Insurance Covers you, your immediate family, and parents. Enhanced Health Insurance Options Competitive rates negotiated by the company. Group Life Insurance Ensuring financial security for your loved ones. Group Accident Insurance Extra protection for accidental death and permanent disablement. Flexible Working Arrangements Achieve a harmonious work-life balance. Employee Assistance Program Access support for personal and work-related challenges. Medical Screening Your well-being is a top priority. Modern Family Benefits Maternity, paternity, and adoption support. Long-Service Awards Recognizing dedication and commitment. New Baby Gift Celebrating the joy of parenthood. Subsidized Meals in Chennai Enjoy delicious meals at discounted rates. Various Paid Time Off Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport (Chennai) Pick up and drop off from home to office and back. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers EEO Know Your Rights .
Posted 3 days ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Overall Purpose of JobThe HR Service Delivery Analyst will provide the knowledge, expertise and guidance to manage the process and people efficiently. To ensure 100% accuracy in all the resolutions provided by the helpdesk. The Analyst is expected to answer all process related queries raised by Customer service Associate and the end user. Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone)Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / ErrorsPerform RCA on service issues / complaintsAssist in handling customer calls when calls are in queue.Identify training needs for team and individuals through monitoring, escalations and desk reviews.Work with Supervisors to develop specific job aides as needs arise.Provide floor SupportReport results to managementMaintain BE related documents for the teamManage escalation callsWill need to be working on calls/emails as and when neededRecognize and reward positive behavior, results, etc.Motivate and inspire continuous improvementsUnique Knowledge & Skill RequirementHands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHRHands on knowledge in CISCO telephony managementHands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factorsWorking knowledge of payroll systems (e.g. Oracle, Kronos)Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook)Sound knowledge of US & UK Labor legislation LawsKnowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/WorkdayExcellent verbal and written communication skillsTyping speed 50 words per minute What are we looking for NAEducational ProfileAny graduate from Govt. recognized universitiesExperience ProfileHR domain experience is essential, with strong knowledge of HR processes, policies, and core functionsPrior international BPO work experience preferredPersonal AttributesStrong Customer Service and communication skills (both written & verbal). Ability to work in a fast paced, confidential, time sensitive environment and have excellent organizational and follow up skills. Prior call center experience a plusTechnically sound with the ability to navigate multiple systems to research, track and resolve issues. Ability to troubleshoot technologies available to users. Possess strong problem solving, conflict resolution and decision-making skills. High sense of urgency required. Ability to handle difficult situations with professionalism and sensitivity.Flexible to work night/rotational shifts and weekends.Ability to speak English fluently.Working Hours24 x 7 Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 days ago
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Siebel continues to be a popular CRM solution in the Indian job market, with many companies seeking skilled professionals to manage and customize their Siebel systems. If you are a job seeker looking to explore opportunities in Siebel in India, this article will provide you with valuable insights to help you navigate the market effectively.
Here are 5 major cities in India actively hiring for Siebel roles: - Bangalore - Hyderabad - Pune - Chennai - Mumbai
The average salary range for Siebel professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals could earn anywhere from INR 8-15 lakhs per annum.
Career progression in Siebel typically follows a path from Junior Developer to Senior Developer, and then to roles like Tech Lead or Project Manager as you gain more experience and expertise in the field.
In addition to Siebel expertise, it is beneficial for professionals in this field to have knowledge of: - Oracle database management - Java programming - Web services integration - CRM best practices
Here are 25 interview questions that you may encounter in Siebel job interviews:
As you prepare for Siebel job interviews in India, make sure to brush up on your technical skills, practice coding exercises, and showcase your problem-solving abilities. With the right preparation and confidence, you can land the Siebel job of your dreams in India. Good luck!
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