Showroom Manager

The Jewelry Showroom Manager is responsible for overseeing the daily operations of the showroom, ensuring exceptional customer service, driving sales performance, and maintaining a luxurious and welcoming atmosphere. This role involves managing staff, maintaining inventory, visual merchandising, and upholding brand standards.

Key Responsibilities : Sales & Customer Service

• Lead the sales team to meet and exceed sales targets and KPIs.
• Provide exceptional customer service and ensure staff are trained to do the same.
• Build strong client relationships and manage VIP clientele.
• Resolve customer complaints or concerns professionally and efficiently.

Team Leadership

• Recruit, train, schedule, and supervise showroom staff.
• Conduct regular team meetings, performance evaluations, and coaching sessions.
• Foster a positive and motivating team environment focused on excellence.

Operations Management

• Manage day-to-day showroom operations, ensuring everything runs smoothly.
• Monitor inventory levels, manage stock movement, and coordinate with suppliers.
• Oversee security protocols for handling high-value merchandise.

Visual Merchandising

• Ensure the showroom is always clean, organized, and visually appealing.
• Implement brand-approved displays and merchandising strategies to enhance the shopping experience.

Reporting & Administration

• Prepare daily, weekly, and monthly sales reports.
• Manage budgets, expense tracking, and financial performance of the showroom.
• Ensure compliance with company policies and local regulations.

Qualifications:

• Bachelor’s degree in any stream.
• 3–5 years of experience in retail management, preferably in jewelry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with strong organizational and time management skills.

Desirable Traits:

• Passion for jewelry sales
• Strong sense of aesthetics and merchandising.
• Ability to remain calm under pressure and resolve conflicts tactfully.
• Professional appearance and demeanor.

Job Type: Full-time

Pay: ₹35,000.00 - ₹60,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person