Shopify Store Manager

Overview

We are seeking a highly organized, tech-savvy Shopify Store Manager

Key Responsibilities

Store Operations & Management

• Manage all daily operations of the Shopify store, including product uploads, inventory, pricing, and collections.
• Optimize product pages for SEO, conversions, mobile responsiveness, and brand consistency.
• Oversee order processing, fulfillment accuracy, shipping integration, and return/exchange workflows.
• Monitor site speed, functionality, broken links, and ensure a smooth customer journey.

Product & Merchandising

• Create and update product listings with strong descriptions, photos, and variants.
• Manage seasonal collections, homepage banners, promotional campaigns, and product categorization.
• Coordinate with designers or content creators to ensure visuals and copy align with brand goals.

Sales, Marketing & Growth

• Implement discount codes, bundles, upsells, and A/B testing.
• Coordinate with marketing on ads, email campaigns, and product launches.
• Analyze sales trends, conversion rates, customer behavior, and propose improvements.
• Manage abandoned cart campaigns, retargeting workflows, and loyalty programs.

Customer Support & Experience

• Oversee customer inquiries via email/chat; respond professionally and quickly.
• Resolve issues related to orders, returns, sizing, and product information.
• Maintain high standards of communication to increase customer satisfaction and repeat purchases.

Analytics & Reporting

• Track KPIs including:
• Daily sales
• Conversion rate
• AOV (Average Order Value)
• Customer acquisition cost (CAC)
• Inventory turnover
• Provide weekly/monthly performance reports with actionable recommendations.

Qualifications

• Experience managing or assisting with Shopify stores (required).
• Strong understanding of e-commerce tools, Shopify apps, and analytics.
• Basic knowledge of SEO, Google Analytics, social media, and digital marketing.
• Excellent communication, writing skills, and attention to detail.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Graphic design or Canva skills are a plus.

What We Offer

• Competitive pay + performance bonuses.
• Flexible hours with remote work options.
• Opportunity to help grow a fast-moving brand.
• Training on new Shopify apps, AI tools, and marketing systems.