About Us: We are a fast-growing clothing brand with a strong online presence, dedicated to offering trendy, high-quality fashion to our customers. We’re looking for a proactive and tech-savvy Shopify Store Manager who can take ownership of our e-commerce operations, ensure smooth day-to-day functioning, and lead a small team to deliver excellent customer experiences. Key Responsibilities: Shopify Store Management: Oversee daily operations of our Shopify store, ensuring all products, collections, and content are up to date. Monitor site performance and troubleshoot any technical or functional issues, coordinating with developers when needed. Order Processing & Fulfillment Coordination: Monitor new orders and promptly email the designer/production partner with order details for fulfillment. Track order status and follow up with the designer to ensure timely delivery to customers. Customer Service: Respond to customer inquiries via email, chat, or phone in a professional and timely manner. Handle returns, exchanges, and issue resolution with a customer-first approach. Team Leadership: Supervise and guide other team members involved in marketing, support, or admin work. Assign tasks, monitor progress, and ensure deadlines are met. Social Media Coordination (Preferred): Assist in planning, scheduling, and posting content on Instagram, Facebook, TikTok, or Pinterest. Collaborate with the marketing team to support product launches, promotions, and brand engagement campaigns. Designer Outreach: Research and reach out to potential new designers to collaborate with the brand. Manage communications, negotiate terms, and coordinate onboarding of new design partners. Requirements: Proven experience managing a Shopify store (preferably in apparel or fashion). Strong technical skills to troubleshoot website issues or coordinate fixes. Excellent organizational and multitasking abilities. Strong communication and leadership skills. Familiarity with Shopify apps, integrations, and reporting tools. Preferred Qualifications: Experience in fashion retail or e-commerce apparel brands. Basic HTML/CSS knowledge for light store edits. Knowledge of social media platforms and content scheduling tools. Experience in vendor or designer relationship management. What We Offer: Competitive pay based on experience. Fully remote work – open to candidates anywhere in India . Opportunity to work with a passionate, creative team in a growing fashion brand. How to Apply: Please send your resume and a short cover letter explaining your Shopify experience, leadership background, and any social media or designer outreach skills to sam@myfashion.com with the subject line: Shopify Store Manager Application – [Your Name] .
