- To ensure safe operations in all Shifts wrt LPG, WO, BO and Solid loadings/despatches by various modes viz. Road, Rail and Pipeline.
- Ensure availability of certified products in despatch tanks by timely planning of receipts.
- Ensure Quality and Quantity in all mode of operations of Road, Rail and Pipelines transfers.
- To ensure operations as per Standard Operating Procedures.
- To ensure all the non-routine work execute by following work permit system.
- Handling of onsite emergencies at the terminal wrt product handling, Truck Crews, Contract workers etc
- Execute jobs by coordination with Service departments.
- To ensure routine and non-routine maintenance of despatch equipment.
- Assign job to shift officers and contractual staff.
- Utilization of despatch area loading facilities.
- Preparation of shift logs and daily reports.
- Time to time reconciliation of product stocks.
- Coordination with Refinery, service departments, QC laboratory and customers.
- Inculcate safety culture among team, Drivers, Helpers, Contract Workers etc.
- Ensure proper work discipline and industrial relations at the terminal during the shift
Responsibilities
- ACCOUNTABILITIES & RESPONSIBILITIES
Accountabilities Activities
QUALITY MANAGEMENT SYSTEM
Planning & Budgeting :
Shift Co-ordination of maintenance, technical and operational
Authority:
Set Priorities of jobs, Deployment of field officers at various work locations.To optimize utilisation of resources and facilitiesCoordination with Quality Control Laboratory for timely certification of products.Coordination with PIT for timely receipt of product and take up deviations, if any.Ensuring adherence to SOPs and work instructions during shift.Timely Handover/Takeover of equipment under maintenance during the shiftDay to Day planning to achieve loading of various products as per plan
Supply of Quality products to Customers:
To ensure release of product meeting Industry Quality Control Manual, Product Acceptance Manual, Agreed parameters to specific customers etc.
Authority:
To stop loading of product not meeting quality specifications or observed deviations beyond accepted norms of quality checksEnsuring adherence to Industry Guidelines for Quality Assurance, Specific quality requirements etc.Ensuring adherence to various quality checks during the process of loading of various products
Systems , Policies & Procedures :
To implement the improvement of systems, procedures & policies during the shift in order to create a management framework to achieve business goals
Authority:
To stop works/activities not adhering to policies, SOPs etc.Shift wise implementation of unit specific Systems, Policies & Procedures under the guidance of area managers and Dept. Head.Effective Communication to all the employees concerned for effective implementation of Systems, Policies & Procedures.Ensuring proper implementation of SOPs across the department.
Management:
To implement the Systems, Policies & Procedures during his shift In order to achieve targeted outcomes as efficiently as possible.
Authority:
To take deviations to deal exceptional cases and emergencies with intimation to Area Manager/RSM/Dept HeadShift wise follow-up and monitoring of implementation of the systems, policies & procedures.To optimize the resources and ensure product quality.To participate in the ABC meeting to facilitate in problem solving and decision making.
Team Management
: Under the guidance of Area manager, he grooms the team members to achieve the team's objectives and continue to do so over time.
Authority:
To depute/exchange work area based on situations and to provide exposures for training etcTo ensure that team members are clear about their roles and guide them.To ensure the proper growth opportunity for each employee through identification & implementation of training needs, Suggest job rotation within the department.To follow up in order to ensure that clear cut goals for the identified positions are met.To report to area manager about any deviations occurred/observed during the shift and actions taken.
CUSTOMER SATISFACTION
Handling Customers:
To ensure their confidence and achieve utmost customer delight.
Authority:
To stop activities/loading not meeting customer expectations within agreed terms/industry standardsHandling customer concerns through timely addressal of issues.Taking corrective actions, if any to ensure customer concerns.Coordination with customers for timely executions of indents.Raise customer concerns, if any, to Area Managers and Dept HeadInculcate Open Culture to win customer’s confidence
OHSMS
HSEF CARE & WELFARE:
To comply with the effective implementation of all HSEF procedures pertinent to specified area in order to achieve a safe and healthy work place during the shift.
Authority:
To stop any activities in the shift not adhering to SOP or safe procedures or endangering life or property of the company or third partiesAchieve Operational Excellence in all the areas of operations in the shiftTo carry out Safety Walks and Safety AuditsCarry out PSSR as an operation team member on need basisEnsuring prompt actions to handle emergencies to protect personnel, to contain property damagesEnsuring prompt actions to activate team and security to avoid any panic inside the terminal during the shiftMaintain proper housekeeping during the shiftPreparation of Task Based Risk AssessmentsAdherence to work permit system, safety procedures and policiesTaking care of welfare of crew, customer representatives, Railway officials, GAIL officials etc wrt to any health issues or untoward incidentsConduct Safety talks in shift.Coordination with Head of Department, Refinery Shift Manager, respective area manager, fire department, safety department, Security department in case of Emergency as directed in ERDMP.Reporting of Incidents, Near Misses etc in the portalImplementation of various recommendations of the incidents, learning from incidents etcObservation of critical tasks of the terminal during the shift
COORDINATION
Internal and External Coordination with various agencies to achieve plans in the shift
Authority:
To stop any activities/action of team which is observed not in line with accepted norms of coordinationCoordination with Refinery PIT operations and Laboratory for availability of certified products.Coordination with customers for timely executions of indents.Coordination with GAIL for timely start of LPG pipeline transfers, safe line ups etcMaintaining strategic relationship with Service departments for timely support to ensure smooth functioning of shift.
ENERGY MANAGEMENT SYSTEM
To ensure effective implementation of Energy Management systems.
Authority:
To stop activities/actions carried in deviation to agreed plan and objectivesEnsure Awareness among team about energy policy, significant energy uses, energy objectives and energy management system.Observation and Reporting of deviations for optimal energy performance including taking corrective actions in the shiftKeep close observations and ensure adherence to SOPs, process plans, AIRR, to achieve department objectives and Targets
ENVIRONMENT MANAGEMENT SYSTEM
Systems, Policies & Procedures:
To be accountable for implementation and improvement of the EMS systems, procedures & policies in area.
Authority:
To stop any activities in the shift not in adherence to environment management systemTo ensure adherence to the all health, safety, and environment systems during various activities of the terminal.To ensure compliance of environmental legal requirement related to area of operationsAwareness regarding environmental consequences of deviations from SOPs in his/her operational area.
DEVELOPMENT
Development of officers and contract staff.
Authority:
To issue suitable warning to officers/staffs not showing interest in trainings/skill development activities including recommendation for disciplinary actionsTrain officers in day to day work by giving on the job trainings.Assessment of Training need of officers and convey to respective area managers.Skill development of contract staff.
Qualifications
Degree in Engineering/Diploma in Engineering/Science Graduates or equivalent
