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6.0 - 10.0 years
8 - 13 Lacs
hyderabad, pune, chennai
Work from Office
o Lead the development and implementation of ServiceNow solutions. o Design and implement custom applications, workflows, and integrations. o Configure and customize ServiceNow modules like ITSM, ITOM, and HRSD. o Mentor and guide junior developers and ensure code quality.
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
thane, maharashtra
On-site
You are a highly skilled and motivated ServiceNow Implementation Specialist with 4-7 years of experience, particularly in the IT Service Management (ITSM) space. Your main responsibility will be managing the end-to-end process of ServiceNow implementation to ensure that business requirements are effectively met through platform configuration, integration, and automation. The job location is in Thane. Your key responsibilities will include requirement gathering, solution design, ServiceNow implementation and configuration, integration, customization and development, support, troubleshooting, and continuous improvement. You will collaborate with stakeholders to gather functional and technical requirements, design solutions based on industry best practices and business processes, configure ITSM, ITOM, and ITAM modules, customize ServiceNow applications to align with client needs, integrate ServiceNow with external systems and third-party applications, promote ITIL and ServiceNow best practices, provide recommendations for process automation, incident reduction, and resource optimization, develop and execute test plans, document configuration changes, provide end-user training, and maintain technical documentation. The ideal candidate for this role will have strong experience in designing, configuring, and supporting ServiceNow workflows and processes, proficiency in scripting languages like JavaScript and Glide Script, experience in REST/SOAP integrations, a solid understanding of ITIL processes and practices, proficiency in developing ServiceNow custom applications and integrations, knowledge of asset management, CMDB, and discovery tools, strong analytical and problem-solving skills, excellent communication and interpersonal abilities, and the capability to work independently and in a team while managing multiple priorities in a fast-paced environment. Certification as a ServiceNow Certified Implementation Specialist (ITSM, ITOM, and ITAM certification preferred) is required for this role.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
Job Description: Are you a passionate ServiceNow IT Operations Management (ITOM) professional looking for a challenging opportunity with a global client Avacend Solutions is urgently seeking skilled individuals to join their team as a ServiceNow ITOM Developer - Senior Technical Consultant. This role offers the chance to showcase your expertise and make a significant impact within a dynamic and forward-thinking organization. The ideal candidate will have over 10 years of total experience with a minimum of 6 years in relevant ITOM roles. Immediate joiners or those with a notice period of up to 30 days are preferred for this position, which offers a hybrid work mode and operates from 2:00 PM to 11:00 PM IST. The compensation will be as per industry standards. As a ServiceNow ITOM Developer - Senior Technical Consultant, you will be responsible for leading end-to-end ServiceNow engagements, providing hands-on design and development expertise, and collaborating with a team of architects and consultants to implement solutions tailored to meet business needs. You will configure and build integrations, enhance the ServiceNow platform, and contribute to the development of Fujitsu IP solutions in ServiceNow. Additionally, you will coach and advise other developers while ensuring successful teamwork and leadership within the organization. To excel in this role, you should hold a Bachelor's degree with a minimum of 5 years of ServiceNow design and development experience. You must have a strong background in customizing applications such as ITOM, Discovery, and Service Mapping, as well as experience with REST/SOAP integrations, Java, JavaScript, and ITIL practices. Possessing certifications in ServiceNow System Administration and Certified Implementation Specialist, along with ITIL v3 certification, will be advantageous. If you are a proactive and results-driven professional with excellent communication, analytical, and problem-solving skills, and a passion for technology and innovation, we invite you to explore this exciting opportunity with Avacend Solutions. Submit your updated resume to dhanesh.r@avacendsolutions.com to take the first step towards joining our team and making a meaningful impact in the ITOM domain. Let's connect and discuss how you can contribute to our success and be part of a vibrant and collaborative work environment.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Lead IT Project Manager at Lenovo, you will be responsible for overseeing the end-to-end implementation of ServiceNow solutions. Your key responsibilities will include project scoping, planning, execution, monitoring, and closure. You will be leading cross-functional teams across multiple time zones to ensure seamless coordination between IT, business, and external stakeholders. Collaboration with customer transition teams, sales solution architects, and technical architects will be crucial in translating customer deals into executable delivery roadmaps. You will own project governance setup, including defining project org structures, risk registers, communication plans, and stakeholder engagement strategies. Ensuring clarity on project goals, timelines, and budgets through detailed work breakdown structures and milestone schedules will be a key aspect of your role. You will act as the primary point of contact for project stakeholders, providing clear communication on solution design, deployment progress, and escalations. Your responsibilities will also include conducting regular status meetings and executive steering committee reviews to report on progress, issues, and risk mitigation plans. Managing change requests, prioritization, and timelines in a dynamic environment will be essential to project success. To excel in this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, along with a minimum of 10+ years of experience in IT Project/Program Management, specifically in global ServiceNow implementations. Strong skills in stakeholder management, communication, presentation, and customer engagement are required. Hands-on experience with project management tools such as Microsoft Project, Excel, PowerPoint, and collaboration tools like Teams and Outlook will be beneficial. Preferred qualifications include PMP or PRINCE2 certification, ServiceNow CSA certification, experience with enterprise SaaS platforms like Dynamics 365 and Coupa, familiarity with ITIL and ServiceNow ITSM/CSM modules, and experience working with regional customer teams in EMEA and managing cross-cultural teams. If you are looking to join a dynamic and innovative team at Lenovo, apply now and be part of our commitment to building a more inclusive, trustworthy, and smarter future for everyone, everywhere.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
The company REDE Consulting is a pure-play ServiceNow consultancy dedicated to delivering ServiceNow Advisory, Consulting, Implementation, and Delivery services. With a team of highly experienced and certified consultants, REDE Consulting is positioned as a trusted partner capable of solving complex challenges using the ServiceNow platform. To learn more about REDE Consulting, visit www.rede-consulting.com. Position: Sales and Business Head (for USA & Europe) Location: Hybrid (Pune, India) Openings: Two (2) Experience Required: 6-8 years in SaaS-based service sales Important: Apply only if you are currently managing the US or European markets. For the EU region, proficiency in German or French is required. Job Overview: We are looking for a dynamic Sales and Business Head to lead our sales efforts in the USA and Europe. The ideal candidate should have a proven track record in selling SaaS-based services and building successful sales teams. This hybrid role, based in Pune, focuses on driving business growth in the US/EU regions through managing the sales cycle and nurturing client relationships. Responsibilities: - Develop and implement a sales strategy for the US market to achieve growth targets. - Identify and engage potential clients for ServiceNow services across Advisory, Implementation, Development, and Staff Augmentation. - Manage the sales pipeline from lead generation to closing deals, targeting industries such as BFSI, Pharma, Healthcare, and Enterprises. - Establish strong client relationships by offering tailored ServiceNow solutions to address their business requirements. - Collaborate with technical and delivery teams to ensure project success and client satisfaction. - Keep abreast of market trends and competition to maintain a competitive edge. - Thrive in a fast-paced startup environment. - Preference for candidates who can join within 30 days. Qualifications: - Graduate degree required - Proven experience in selling SaaS-based services, preferably with products like Salesforce, ServiceNow, BMC, SAP, Oracle. To Apply: If you are passionate about driving business growth and possess the required experience, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to [hr AT rede-consulting DOT com]. Join us on our journey to revolutionize business development and leave your mark on the global stage!,
Posted 1 month ago
11.0 - 16.0 years
35 - 50 Lacs
Bengaluru
Hybrid
Role Overview: The Solution Architect, ServiceNow is a functional and technical expert consulting is responsible for designing and implementing solutions on the ServiceNow platform. This role involves working closely with stakeholders to understand their needs and translating them into technical solutions that align with business requirements and Solution Architect, Platform brings architectural guidance, business acumen in the industry (e.g., Employee Experience, Customer Service, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital based on industrys best practices. On a typical day you will: Successful and timely delivery of ServiceNow projects, including the implementation of specified modules. High levels of client satisfaction and positive feedback. Optimization and performance of ServiceNow instances. Adherence to industry standards and regulations. Effective guidance and mentorship of junior team members. What You Will Need to be Successful: Overall, 12+ years of experience and at least 3+ years of experience in ServiceNow Architecture and Strategy Deep knowledge of ServiceNow solutions and ITIL processes. Implementation or management experience on various ServiceNow modules, including Customer & Contract Management, Complex Case Workflow, Integration Hub, Predictive Intelligence, Virtual Agent, Mobile Publishing, Platform Analytics (Advanced), and Automation Engine Proven experience in designing and implementing ServiceNow solutions in an enterprise environment. Excellent communication skills to interact with clients and team members. Strong analytical and problem-solving skills. Ability to manage multiple projects and priorities. Experience with integrating ServiceNow with other applications and systems. Proficiency in creating technical documentation and diagrams. Foundation Certifications: (Mandatory) ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist (CIS-ITSM, CIS-ITOM and CIS-CSM) Certified Application Developer (CAD) Key Architecture Certifications: (Mandatory) Certified Technical Architect (CTA) or Certified Master Architect (CMA)
Posted 3 months ago
10 - 15 years
25 - 40 Lacs
Hyderabad
Work from Office
Technical Expertise: Deep knowledge of ServiceNow solutions and ITIL processes. Experience: Proven experience in designing and implementing ServiceNow solutions in an enterprise environment. Certifications: Preferred certifications include ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS-ITSM), and Certified Application Developer (CAD). Communication: Excellent communication skills to interact with clients and team members. Problem-Solving: Strong analytical and problem-solving skills. Project Management: Ability to manage multiple projects and priorities. Integration Knowledge: Experience with integrating ServiceNow with other applications and systems. Documentation Skills: Proficiency in creating technical documentation and diagrams.
Posted 4 months ago
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