Job Title: Sr Technical Recruiter/Team Lead Job Type: Onsite - Full Time (WFO) Location: Chennai-Ticel Bio Park Shift: EST Timings (7 pm to 4 am IST - Night Shift) Experience : 5+ years Immediate Joiners preferred Top skills: End to end Recruitment, Sourcing & Boolean Search Job Description: • Engage with recruiting managers to understand and qualify job positions, ensuring alignment with technical and business needs. • Source and identify candidates through various platforms, including Dice, Monster, CareerBuilder, LinkedIn and Social Media Platform • Conduct in-depth interviews to evaluate technical skills, qualifications, and fitment for IT specific roles. • Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and placing candidates. • Utilize recruiting tools such as Ceipal, and hands on experience with Boolean search techniques. • Familiar with US tax terms (Corp-Corp, W2, 1099) and independent visa statuses (USC,GC, EAD, L2, H4 & OPT). • Communicate professionally with candidates and hiring managers, providing timely feedback and ensuring a smooth recruitment process. • Maintain and update the recruitment database and manage candidate pipelines efficiently. • Stay informed about market trends, technological advancements, and industry developments to enhance recruitment strategies. • Achieve individual, team, and organizational recruitment goals through a dedicated and results-driven approach. Mandatory Requirements: • Bachelor’s degree or equivalent qualification. • 5+ years of experience in US IT recruitment with a strong focus on W2 requirements. • Hands-on experience with recruiting tools and platforms. • Excellent verbal and written communication skills. • Strong interpersonal skills with the ability to work independently and as part of a team.

Job Title: US IT Recruiter Job Type: Onsite - Full Time (WFO) Location: Chennai-Ticel Bio Park Shift: EST Timings (7 pm to 4 am IST - Night Shift) Experience : 3-6 yrs Immediate Joiners preferred Job Description: • Engage with recruiting managers to understand and qualify job positions, ensuring alignment with technical and business needs. • Source and identify candidates through various platforms, including Dice, Monster, CareerBuilder, LinkedIn and Social Media Platform • Conduct in-depth interviews to evaluate technical skills, qualifications, and fitment for IT specific roles. • Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and placing candidates. • Utilize recruiting tools such as Ciepal, and hands on experience with Boolean search techniques. • Familiar with US tax terms (Corp-Corp, W2, 1099) and independent visa statuses (USC,GC, EAD, L2,H4 & OPT). • Communicate professionally with candidates and hiring managers, providing timely feedback and ensuring a smooth recruitment process. • Maintain and update the recruitment database and manage candidate pipelines efficiently. • Stay informed about market trends, technological advancements, and industry developments to enhance recruitment strategies. • Achieve individual, team, and organizational recruitment goals through a dedicated and results-driven approach. Mandatory Requirements: • Bachelor’s degree or equivalent qualification. • 3-6 years of experience in US IT recruitment with a strong focus on W2 requirements. • Hands-on experience with recruiting tools and platforms. • Excellent verbal and written communication skills. • Strong interpersonal skills with the ability to work independently and as part of a team.

Walk-In drive alert . Are you seeking an exciting career opportunity in Gurgaon? Avacend Solutions (Client Cisco) is hosting a walk-in drive for talented and enthusiastic individuals to join our growing team in various departments. Below are the details for your ref. Designation :- NCE L2 and NCE L3 Client :- Cisco Payroll :- Avacend Solutions Pvt Ltd Location :- Gurgaon Experience :- 8 Years - 20 Years Salary :- as per market standard Walk-in drive details :- Date and time:- 25th and 26th July 2025, between 10AM to 3PM An interested candidate can share your resume on below email id for further process :- dhanesh.r@avacendsolutions.com CX is a team of outstanding technical guides whose #1 focus is to deliver an outstanding customer experience. We help address the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. What You will Do - responsibilities Drive technology design, implementation, execution, and/or optimization for MPLS and Access Network to accelerate customer outcomes. Generate Network Audits for better Network EPiciency Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Support presales activities and translate business requirements into solution design. Build customer simulations in test labs to resolve/validate issues. Build and deliver customer collateral, documentation, and knowledge transfer. Drive customer technology transitions, influencing solution architectures and services. Align with and support company processes and apply relevant tools to ePiciently complete the role and support Professional Services’ strategies and goals. Perform Software Risk analysis and proactively identify and indicate any potential issues in the network. Play the role of an individual contributor. Who you are - skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. Interest in learning new technologies. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Experience in Cisco Platforms : IOS - XR, IOS - XE, NXOS, NCS routers, Cisco 8K routers and ACI. Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Intermediate level knowledge & working experience on Cisco’s Application Centric Infrastructure will be added advantage Knowledge of TACACs, DNS, Storage systems, and network management Knowledge of one computer language and programming (Java, Python, XML, REST API) frameworks Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days oP each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, and caring for our communities, whilst supporting the most vulnerable with a collective ePort to make this world a better place either with technology or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show oP your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Walk-in drive alert. Are you seeking an exciting career opportunity in Gurgaon?. Avacend Solutions (Client Cisco) is hosting a walk-in drive for talented and enthusiastic individuals to join our growing team in various departments. Below are the details for your ref. Designation: - High Touch Engineer ( HTE ) Client: - Cisco Payroll: - Avacend Solutions Pvt Ltd Location: - Gurgaon Experience: - 8 Years - 20 Years Salary: - as per market standard Walk-in drive details: - Date and time: - 25th and 26th July 2025, between 10AM to 3PM An interested candidate can share your resume on the email id for further process:- dhanesh.r@avacendsolutions.com JD :- CX is a team of outstanding technical guides whose #1 focus is to deliver an outstanding customer experience. We help address the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. What You will Do - responsibilities Drive technology design, implementation, execution, and/or optimization for MPLS and Access Network to accelerate customer outcomes. Generate Network Audits for better Network EPiciency Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Support presales activities and translate business requirements into solution design. Build customer simulations in test labs to resolve/validate issues. Build and deliver customer collateral, documentation, and knowledge transfer. Drive customer technology transitions, influencing solution architectures and services. Align with and support company processes and apply relevant tools to ePiciently complete the role and support Professional Services’ strategies and goals. Perform Software Risk analysis and proactively identify and indicate any potential issues in the network. Play the role of an individual contributor. Who you are - skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. Interest in learning new technologies. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Experience in Cisco Platforms: IOS - XR, IOS - XE, NXOS, NCS routers, Cisco 8K routers and ACI. Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Intermediate level knowledge & working experience on Cisco’s Application Centric Infrastructure will be added advantage Knowledge of TACACs, DNS, Storage systems, and network management Knowledge of one computer language and programming (Java, Python, XML, REST API) frameworks Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days oP each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective ePort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show oP your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco Don't miss this exciting opportunity to accelerate your career! Those interested are encouraged to attend the walk-in drive! Regards, Team - Avacend Solutions

Walk-In drive alert . Are you seeking an exciting career opportunity in Gurgaon?. Avacend Solutions (Client Cisco) is hosting a walk-in drive for talented and enthusiastic individuals to join our growing team in various departments. Below are the details for your ref. Designation :- HTOM Payroll :- Avacend Solutions Pvt Ltd ( Cisco Project ) Location :- Gurgaon Experience :- 8 Years - 20 Years Salary :- as per market standard Walk-in drive details :- Date and time :- 26th July 2025, between 10AM to 3PM Interested candidate can share your resume on below email id for further process :- dhanesh.r@avacendsolutions.com JD:- The CX High Touch Expert Care Team is a vital part of the Customer Experience (CX) organization, committed to delivering exceptional operational excellence and customer satisfaction. By joining the Expert Care team, you’ll become part of a high-impact, collaborative group that sets the standard for excellence in the IT services industry. You will be part of a team that puts customers first, dedicated to delivering exceptional customer experiences, working together in a collaborative and supportive environment. Your Impact As a High-Touch Operations Manager (HTOM), you will be a trusted advisor and key point of contact for Cisco’s top-tier customers. This role demands a passion for customer success and a commitment to providing exceptional service. Additionally, understanding the customer’s unique environment—economic, political, and cultural—will be vital in building and sustaining strong relationships. This is a highly visible role that oPers exposure to customer networks and provides opportunities to enhance their operational ePiciency and maximise services availability. • Act as the primary point of contact for both customers and internal teams on operational issues, ensuring timely and ePective issue resolution. • Build and maintain strong relationship with key customer stakeholders and executive decision-makers as well as internal Cisco teams. • Possess detailed knowledge of customer’s infrastructure, critical sites, operating procedures as agreed upon with customer. • Lead and drive cross functions, internal and external on critical outages and complex issues at the network level, turning around critical issues and customer sentiments. • Lead Root Cause Analysis (RCA) on escalated or recurring issues (problems) and driving discussions with the customer in RCA and PIR (Post Incident Review) readout sessions. • Strong presentation skills and experience with data analytics and reporting. • Coordinate technical issues and customer needs. • Travel regularly to customer sites to present operational issues/activity, customer satisfaction and gap analysis to customers and internal Cisco personnel. • Provide customers with updates on hot or escalated issues. • Coordinate and conduct weekly conference calls to provide status reports to customers. Create and present quarterly reports to customers with analysis of customers’ support needs. Minimum Qualifications: • Bachelor's + 7 years of relevant experience or Masters + 5 years of related experience. • Proficient in working with Microsoft PowerPoint and Microsoft Excel. • Experience with Pivot tables and macros a plus. • Excellent communication skills demonstrating understanding of stakeholders’ expectations. • Strong understanding of ITIL processes - Incident, Problem and Change management best practices. Preferred Qualifications: • ITIL® 4 Foundation, CCNA, PMP or Prince2 is a Plus. • Understanding of Cisco Products and Technologies. • Ability to work in a fast-paced, high-pressured, cross functional, cross country, territory environment. • Strong critical thinking, decision-making, and problem-solving skills. • Strong presentations skills and be hands-on with various styles of data analytics. • Strong influencing and negotiation skills. Demonstrate the ability to excel in the following areas: • Customer Service • Conflict Management • Analytical and Trend analysis • Communication/Presentation • Project management skills #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a diPerence. Dedicated paid time oP to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Regards, Team - Avacend Solutions

Are you seeking an exciting career opportunity in Gurgaon Avacend Solutions (Client Cisco) is hosting a walk-in drive for talented and enthusiastic individuals to join our growing team in various departments. If you are looking to be a part of a dynamic and innovative organization, this could be the perfect opportunity for you. As a High Touch Engineer (HTE) working with Cisco, you will be a part of the CX team, whose primary focus is to deliver an outstanding customer experience. By addressing tough business challenges with network-centric solutions, you will play a crucial role in accelerating customer and partner success. Your success will be measured through financial results, customer happiness metrics, industry recognition, and employee satisfaction scores. In this role, you will be responsible for driving technology design, implementation, execution, and optimization for MPLS and Access Network to enhance customer outcomes. You will also be involved in generating Network Audits for improved network efficiency, assisting customers with integration and implementation of tools and systems, supporting presales activities, and translating business requirements into solution design. To excel in this role, you should have a Bachelor's or Master's degree in a technical field such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a related field. Additionally, you should have 8-10 years of experience in technical consulting, design, deployment, and troubleshooting, along with technical certifications like CCNA, CCNP, or CCIE desired. Your knowledge and experience with Cisco Platforms, Networking Protocols, Switching Technologies, and other relevant areas will be valuable assets in this role. Furthermore, your ability to simplify complex concepts, communicate effectively, and troubleshoot issues will be essential for delivering exceptional customer service. At Avacend Solutions, we value diversity, equality, and inclusivity. We provide reasonable accommodations for individuals with disabilities during the application process and ensure that all employees have access to benefits and privileges. Join us in creating an inclusive, digital future by leveraging technology to connect people and empower communities around the world. Don't miss this exciting opportunity to accelerate your career with Cisco and Avacend Solutions. Share your resume with us at dhanesh.r@avacendsolutions.com and attend our walk-in drive on 25th and 26th July 2025 between 10 AM to 3 PM in Gurgaon. We look forward to welcoming talented individuals like you to our team. Regards, Team - Avacend Solutions,