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ServiceNow Expert - DWS Offerings

0 years

0 Lacs

bengaluru karnataka

Posted:5 days ago| Platform: Indeed logo

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Skills Required

servicenow management technology vision stack portfolio ai pcs server storage software workflow timeline risk assessment reports coordination marketing engineering communication metrics drive compliance recruitment recording transactions video payments training report

Work Mode

On-site

Job Type

Full Time

Job Description

General Information

Req #
WD00091677
Career Area:
Project Management
Country/Region:
India
State:
Karnataka
City:
BANGALORE
Date:
Friday, November 21, 2025
Working Time:
Full-time
Additional Locations:
  • India - Karnātaka - Bangalore
  • India - Karnātaka - BANGALORE

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).


This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Role Overview
As a ServiceNow Industry Expert in the Digital Workplace Solutions group, you will play a pivotal role in designing, developing, and launching customer-centric ServiceNow offerings covering the customer workflow (CSM, SSM, LSM) and assisting with deal solutioning. This position requires a strategic mindset, a deep understanding of ServiceNow and the ability to collaborate cross-functionally to bring innovative solutions to market.

Key Responsibilities

Product Management:

  • Plan, execute, and oversee DWS ServiceNow offerings, including scope definition, timeline management, risk assessment, and resource allocation.
  • Develop and maintain detailed roadmaps and reports to ensure all stakeholders are informed of progress and milestones.

Stakeholder Coordination and Solutioning:

  • Collaborate with cross-functional teams, including, Sales, Marketing, Engineering, and Operations, to align project goals with business objectives.
  • Act as point of contact for internal and external stakeholders, ensuring clear communication and expectations management. This includes being the SME for deal solutioning.

Budget and Resource Management:

  • Ensure cost control and manage resources effectively to deliver projects within financial constraints.

Performance Metrics and Reporting:

  • Establish KPIs to measure success and track progress against goals.
  • Prepare and present status reports to senior management and stakeholders.
  • Own and drive business growth
Additional Locations:
  • India - Karnātaka - Bangalore
  • India - Karnātaka - BANGALORE

NOTICE FOR PUBLIC

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.
Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.
Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.

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