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Job Description: Job Summary: We are hiring a ServiceNow Developer with a strong background on the ServiceNow Platform, having experience in various modules of ServiceNow. This opportunity will support the transformation of our industry standard Service Assurance systems. You will work on new and existing features, enhancements, and defect resolution on one or more of AT&T’s ServiceNow platforms. The position requires close collaboration with U.S based Product Management, Business Systems, and Operations teams throughout system development life cycles. To be successful in this role you have an active background in implementing ServiceNow Modules. When required you will have the capability to engage at a ‘design & code’ level. You will have experience in all aspects of the software development lifecycle and are expected to have good teamwork, communication, and problem-solving skills. You will need a deep understanding of software methodologies and the ability to balance technical expertise and acumen. Ideally you may have had previous experience in a rapid-growth start-up enterprise. Alternatively, you have likely worked within an international environment and possess the entrepreneurial mindset to build and successfully contribute to teams of software engineers. Roles & Responsibilities: Design, implement, and trouble-shoot scalable and reusable software systems: 3-tier and cloud-based systems. Actively support configuration management of code and software Support detailed documentation of systems and features. Act as liaison between external vendors and internal product, business, engineering, and design teams Provide (technical) support to build, motivate, guide, scale, and mentor team members including performance management coaching. Actively participate in coding exercises and peer code reviews as part of the development life cycles and change management. Actively participate in daily stand-up meetings Experience working in Agile Framework and experience in working/updating stories and getting signoff from the Product owners Skills, Knowledge, and Experience. Must have implementation experience for any of the core modules (ITSM, CSM, etc.) of ServiceNow with minimum hands-on experience in development for at least 4 years. Knows how to develop administer workflows, Flow, Client scripts, business rules, UI policies, Ui macros, UI pages, Data Policies, UI Actions, email notification & scripts, transform maps, script includes custom app development. Technical expertise on portals and widgets. Should have Integration experience (bi-Directional REST/SOAP) Considerable experience, ideally a minimum of 4+ years in the following: JavaScript, HTML, CSS, GIT, ServiceNow Specific scripting components. Experience in the following areas would be desirable. Database concepts: relational, NoSQL, My SQL and modelling, cloud-based technologies (e.g., Azure, AWS, etc.), container technologies (e.g., Docker, etc.), software methodologies (waterfall, scrum, etc.) and TM Forum Open APIs a plus. Desirable: CSA, CAD, CIS Candidates. Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-71416 Date posted 06/18/2025 Benefits Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits. Paid Time Off Tuition Assistance Insurance Options Discounts Training & Development
