14806 Service Operations Jobs - Page 27

Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to...

15+ years of experience in IT Delivery / Product Engineering / ERP solutions. We are looking for an experienced Delivery Manager with strong expertise in platform/application development, product engineering, and ERP application delivery. Hands-on experience managing L1, L2, L3 support with defined SLAs and ITIL processes. The role involves end-to-end delivery ownership, stakeholder management, and leadership of cross-functional teams to ensure high-quality outcomes. Proven track record in application/platform development projects. Experience with ERP systems (SAP / Oracle / MS Dynamics). Own SLA/KPI adherence for L1, L2, L3 support operations. Good knowledge of ITIL framework and service op...

Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager & Summary In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. Why PWC & Summary As a Service Manager within Assurance Technology Enablement (ATE), you will be pivotal to the endtoend operational success of our products and services, from onboarding through to retirement. Your mission will be to deliver seamless customer experience by expertly integrating people, process, and technology. This role requ...

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES RESPONSIBILITIES OE shall be owner of his / her service area in terms of all opera...

Responsibilities Technically Plan a Work order (clearly specified, enriched with relevant information, map a work type / task list or manual planning: Define and search out all required materials, tools, services, and resources) Customer specifics considered in technical planning. Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation updates) Perform an entitlement check via system support and identify TM opportunities and check the status with Contract Manager for Planning Identify CIM opportunities and link work order (if applicable) Reassign a work order to Technical Support Engineers if advanced planning is required OR to Upstr...

Key Responsibilities Strategic Leadership: Define and execute the India commercial strategy for Leica Microsystems, aligned with regional and global priorities. Drive market share growth across key verticals including medical and life sciences markets, including hospitals, and research institutions. Commercial Management: Own full P&L accountability for the region, ensuring strong revenue, margin, bookings and cost performance across all product lines and channels.Lead direct and channel sales teams to achieve revenue and profitability targets. Ensure robust funnel management, forecasting accuracy, and customer engagement through regular field engagement (Gemba) and collaboration with OpCo g...

COMPANY PROFILE Shri Bhagwati Machines Pvt. Ltd., (SBMPL), Ajmer (Raj.) is accredited by TUV/SUD ISO, IMS & OH&S 9001: 2015, 14001:2015 & 45001:2018 and Certified OEM. SBMPL was incepted in 1995. We, are pleased to introduce ourselves as a reputed OEM for more than 25 years a leading manufacturer, supplier, and exporter of stone processing machinery at National & International Level. We are always conscious of preparing machines with the latest technology, robust and heavy duty, better performance, productivity and after-sales services. To meet all of the above qualities, SBMPL is the leading manufacturer with an innovative approach to the Mechanical Engineering of Stone Cutters Machines, an...

Job Title - Service Manager Business Unit - Contact Center Sub Business Unit - Concierge Service The role holder is responsible for delivering seamless branch banking services while ensuring strong compliance, error-free operations, and superior customer experience. The role involves handling customer transactions, managing regulatory requirements, and supporting overall branch service excellence. Responsible for ensuring that all YES FIRST/YES Grandeur & YES First Business/ NRI and SME Customers are provided with service best in its class by present day industry standards. In this role he/she is expected to render end to end solution to every customer and ensure all Service Requests, Querie...

We are looking for 2 Regional Service heads for Haryana & Karnataka Region with Base location in Noida and Bangalore respectively for our Kent RO Range of products for which JD is given below. Position: Regional Service Manager Number of Positions: 2 Region to be handled: 1. Haryana (Base: Noida) 2. Karnataka (Base: Bangalore) Product: Water purifier Range, Small Home Appliances and Fans Reporting to: Zonal Head Roles & Responsibilities Oversee the servicing of all Kent RO Product range. Service Call Management: Monitor and manage daily aging service calls, ensuring resolution meets established SLAs and TATs across all Service Dealers and Authorized Service Points (ASPs) within the Karnataka...

Customer relationship management • Accountable for customer satisfaction through quality of service and precise communication • Accountable for equipment safety and performance • Accountable for selling service repairs • Accountable for the sales lead volume, quality, and further processing of sales leads • Accountable for resolving customer service quality complaints • Accountable for resolving customers invoicing complaints related to maintenance operations Service operations • Accountable for the end-users, the sites and the technicians safety • Accountable for the delivery of service according to the service contract requirements, the time limits, the KONE quality standards and the local...

Roles & Responsibilities: • Handle incoming calls and emails from customers • Log cases including detailed information for repairs • Provide service support over the phone to customers • Should be able to work Australian shift (3:30AM-12:00PM IST) Travel allowance Provident fund

Roles and Responsibilities Perform routine maintenance tasks on knitting machines to ensure optimal performance and efficiency. Troubleshoot issues with machine operation, identifying root causes and implementing solutions. Conduct regular inspections of machinery to detect potential problems before they become major issues. Collaborate with other team members to resolve complex technical issues related to knitting services. Maintain accurate records of work performed, including repairs, maintenance schedules, and inventory management.

Role & responsibilities 1) Service Operation Management 2) Inventory Management at main and all the Service Center across 3) Quality and compliance management 4) Team Leadership and Supervision 5) Customer and Stakeholder management 6) Internal Coordination across all the related departments 7) Performance monitoring and reporting 8) Cost Control and Process Improvement 9) Service Center Administration 10) Knowledge in PCBA, Chip level repairing of Electronic Manufacturing will be highly appreciated Preferred candidate profile 1) Diploma / Bachelors degree in Electronics, Electrical, or related engineering field 2) 6-10 years of experience in after-sales service / service operations 3) Minim...

Company Overview Gamlaa is India's leading interior landscaping company, operating across 10 cities with 350+ enterprise clients. We design, install, and maintain green environments that transform workspaces and elevate wellbeing. Our portfolio spans corporate offices, campuses, premium real estate, and hospitality spaces. With over 50 million sq. ft. of workspace greened, we're building the green infrastructure of the future. Through biophilic design, we're making India's built environments healthier, more productive, and more human. About The Role As Head of Operations, you'll be responsible for leading Gamlaa's national delivery, service, and execution engine. You'll work closely with the...

Location : Hyderabad Experience : 1015 Years Company Overview Gamlaa is India's leading interior landscaping company, operating across 10 cities with 350+ enterprise clients. We design, install, and maintain green environments that transform workspaces and elevate wellbeing. Our portfolio spans corporate offices, campuses, premium real estate, and hospitality spaces. With over 50 million sq. ft. of workspace greened, we're building the green infrastructure of the future. Through biophilic design, we're making India's built environments healthier, more productive, and more human. About The Role As Director of Operations, you'll be responsible for leading Gamlaa's national delivery, service, a...

Role Overview: As an Enterprise Tech Engineer (e-billing) at Tarento, you will be a technical lead for the invoice processing application eBilling. You will be responsible for managing the reliability of service and ensuring delivery to agreed SLAs. Your role will involve liaising with platform and security teams for patching and vulnerability management. Safety of people and customers will be a top priority, and you will advocate for and lead in promoting a culture of security and safety. You will work as part of evolving multi-disciplinary teams to deliver value through the application of specialist skills. Additionally, you will work with vendors and partners to optimize technology platfo...

City Lead - Ultra Luxury Position Overview The Deputy Lead - Ultra Luxury India will serve as the strategic lieutenant to the Lead - Ultra Luxury North, supporting the execution of Brightstones ultra-luxury residential Property Management strategy across the Indian market. This role combines operational excellence with strategic support, ensuring seamless delivery of high-value residential property management services while contributing to business growth and team development. Key Responsibilities Strategic Support & Business Operations: Collaborate with the Lead to implement ultra-luxury residential management strategy across North region, supporting market opportunity analysis and go-to-ma...

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new in ations and the use of digital technologies. About the Role: The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities...

Role Overview: You will be a results-oriented leader responsible for managing end-to-end after-sales service operations. Your main focus will be on driving customer satisfaction, streamlining service processes, managing large teams, and implementing strategic initiatives to enhance service delivery and operational efficiency. Key Responsibilities: - Lead and oversee all after-sales service operations across multiple touchpoints. - Manage 75+ employees, 2,000+ field technicians, and 350+ service centres. - Develop and implement service strategies for CSAT, TSAT, PSAT, Revenue, policies, and processes. - Monitor SLAs to ensure timely resolution of customer issues. - Collaborate with HR, IT, Fi...

Skill required: Sourcing - Sourcing and Procurement Strategy Designation: Delivery Operations Associate Manager Qualifications: Graduate - Diploma in Any Discipline Years of Experience: 8 to 10 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than...

We are seeking a dynamic and customer-focused F&B Executive to join our team in Chennai, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets. Supervise and coordinate the activities of F&B staff to maintain high service standards Greet and seat guests, ensuring a warm and welcoming atmosphere Maximize sales opportunities through product knowledge and suggestive selling techniques Oversee the accurate and efficient processing of guest orders Manage the setup and maintenance of dining areas, including banquet spaces Conduct regular team briefings and participate...

We are looking for an analyst for our Client Services Operations team which performs, Data extraction, Data analysis on financial models and financial valuation reports along with report updates and various support services. The team undertakes research and collects financial and business data based on the request from the internal Kroll business units. The relevant financial and business data is collected through various publicly available sources and Kroll proprietary files. Pursuant to the collection, the data is summarized in the format prescribed by the Kroll business units. The team also undertakes subsequent analysis with respect to the completeness of the data and verification of acc...

Release and catalog service parts in support of inquiry resolution globally for all North America programs Analyze Engineering systems, 2D Technical drawings, Teamcenter data, Bill of Material (BOM), Marketing information & other reference data and material to determine the appropriate service part levels required for vehicle repair. Analyze current and past model engineering changes to determine service interchangeability between engineered parts. Prepare and maintain parts catalogue information, as well as creating new catalogue sections, in the Parts Catalogue Database Ensure that all the relevant part information is included in the Catalogue database to support VIN matching in the Parts ...

Job Summary We are looking for a visionary and execution-focused Director of Service Management to lead the transformation of service operations in a modern, digital-first environment. This is not a traditional service management role. We re seeking a leader who can reimagine how service management functions focusing on customer journeys, observability, and proactive operations through AIOps. You will be responsible for evolving core ITSM processes (incident, problem, change, knowledge management, etc.) with strong alignment to ITIL v4 , while embedding automation, intelligence, and empathy into every aspect of service delivery. This role demands a blend of strategic vision, technical depth,...

Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to ‘Deliver the best people flow experience’. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Job Title – Senior Engineer / Assistant Manager – Service What will you be doing ? Customer Relationship Management • Responsible for customer satisfaction through quality of servic...