2386 Service Operations Jobs - Page 27

About The Role Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for May manage individual projects or coordinate a team of Technical Architects/Leads.Understands and manages client and program stakeholders expectations and business objectives.Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.Drives profitability and continued success by managing service quality and cost and leading delivery.Measures and communicates progress to leadership within committed time frames.Experience in a client facing IT consultancy/IT provider environment.Prior experience in an Operations, Support or Delivery function and supervising or managing a team.A key area for the role is line-managing a team effectively, ensuring that daily workloads and timesheets are being submitted accurately and on time for example.Firm grasp of IT infrastructure and operations best practices within an ITIL framework.Broad IT technology experience, being a technical or solution authority Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Payroll - Payroll Planning and Distribution Designation: Payroll Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDistribute employees pay accurately and on time through chosen channels such as banks and execute the distribution of earnings statements either manually through pay slips or electronically through company portals. What are we looking for Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with OADM, Accenture Leadership, Recruitment and IJP Teams on staffing requirements. Provide team members with a clear sense of direction and understanding of each others responsibilities including career planning and succession planning.Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments.Conduct/Support Training for regional teams and on-board new team members on all areas of HRO operations and including:Controls & Compliance, Business Continuity Plans, process analysis and customer service. Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPAs and Human Resources Team on driving key People initiatives.Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. Communicates clearly and concisely, using appropriate level of detailRetain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues.Resolve issues received via the escalation process and may assist with the researching and consulting to ensure client satisfaction in issue resolution. Lead or assist with the development of detailed analyses for area of responsibility Participate and potentially lead some activities/projects for area of responsibility May provide input to day-to-day management and reporting of specialist budget. Provide input to define standards and reusable approaches with benefit for cross-functional groups Demonstrate strong customer service in all activities, setting the appropriate example for other members of the Team May supervise less experienced caseworkers and fill in for the manager as needed. May provide input into performance assessment of team members and provide coaching/counseling toward improving performance. May assist in creating annual team objectives. May participate in interview process for new hires into caseworker roles. Roles and Responsibilities: Should have minimum 5-7 year of in-depth experience/knowledge in Payroll for any country i.e. US, UK, Europe, India, etc.Should have min 3 years of experience in Managing Team and Client key stakeholders.Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc.Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.Should be good in Verbal and Written communicationShould be good in Excel skills i.e. should be aware of Vlookup, Pivot table, etc.Payroll certification would be a plus Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Escalate issues and seek advice when faced with complex issues/problems.Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensures progress, issues and agreements are properly documented and acted upon.Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required.Participates in various Internal or Client initiatives related to Process.Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date.Actively participate in all process related business meeting in-person or virtually through conference calls.Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Participate in and/or support during Client visits.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsWork collaboratively with all internal & Third party stakeholders to achieve Business goals. Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence.Respond to client service needs and own end to end identified tasks through a centralized service model.Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations,Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products.Submits and tracks service request work items appropriately in partnership with business partners.US Retirement Services domain Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred) What are we looking for Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations.Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently Roles and Responsibilities: 3+ Years Preferred Qualification Any Graduation

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Good organizational & prioritisation skills.Analytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player. Results & detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Good written and verbal skills. Strong English language communication skillsBPO experience would be a plus Knowledge of MS Office and Excel skills would be a plusShift timings (7am 3pm ET/ 5:30pm -1am IST) (1pm to 9pm ET/ 11:30pm 7am IST)Candidate should be willing to work in Rotational Night shifts. Roles and Responsibilities: The Workforce Administration New Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key ResponsibilitiesRead, understand and analyze client process as per the business rules.Execute the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Always demonstrate the highest level of customer service.Complete onboarding formalitiesExecute process steps related to people movement and benefits administrationEnsure and maintain the security and confidentiality of client data.Update client applications accurately and quickly in accordance with the appropriate User Guides.Understand and adhere to Accentures processes and working methodsUnderstand relevant HR and Safety legislation as appropriate and manage cases and inform clientsUnderstand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparentFollow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsParticipate in Team building activities. Qualification Any Graduation

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Support production as per objectives and as required by the process Provide process training to new joiners. Continuous coaching for advisors on process knowledge skills Assisting the helpdesk agents in responding to issues and information requested from end users on a real time basis. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Excellent domain knowledge 2 Years relevant experience in NGCO ISS SD Functional Support Domain Call handling and e-mail handling skills, including handling complex & escalated calls as per the advisors request and needs on a real-time situation Coaching and Training skills Supports Client organisation, both on-shore and off-shore Teams, Customer Relationship team and retained client organisation Travel may be required as per business need 24*7 and Flexible for any Shifts Roles and Responsibilities: Operational ResponsibilitiesDaily Maintain personal productivity by resolving target tickets on both calls and e-mail, Chats per day as defined in the objectives. Help team members in solving complex requests on calls and e-mails. Be available to take complex, escalated calls and e-mails Maintain detailed knowledge at an expert level of all process/client functions and procedures Provide process training for the advisors Provide coaching to team members to be effective on the phone and emails, and enhance the process knowledge of the team members Feedback to the advisors on process related queries and follow up on feedbackWeekly Develop a detailed update around outcomes / actions items from query review sessions Provide updates on training plan and completion details Conduct PKTs for advisors in the team and follow up with feedbacks Review process documents and provide updates to the advisors in case of any change/s in processCommercial and Financial Responsibilities Provide high quality helpdesk services to the Client, ensuring that contractual Accenture SLAs and service obligations are met for the work within scope of the role Identify opportunities to improve quality of operations Qualification Any Graduation

About The Role Skill required: Talent Acquisition - Talent Identification Designation: Talent Connector Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketAssess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. What are we looking for Bachelor s degree with a specialization in HR Experience working in large teams and serving clients Experience with U.S. and international recruitment Experience with serving clients. preferably, BPO clientsExcellent communication selling skills Proficient in written spoken English or Spanish - bilingual nice to have Able to get work done on time and with high quality Able to achieve and sustain high customer satisfaction from the client Passion to deliver hiring commitments on time and within agreed Service Levels (SL) while operating under optimal levels of productivity capacity utilization Roles and Responsibilities: Liaise with Hiring Managers and Human Resource Business Partners (HRBPs) Gains clarity on hiring demand fulfillment priorities and receives requisitions for job profiles in the client s applicant tracking system (ATS) Understands past sourcing channels, start date schedules and local resource support required to quickly fill positions Demand Posting - Uses vendor as directed by the client to automatically post the job requisition to analyzed channels that are most effective and from within the client s organization Understands current client branding strategies and deploys them consistently across locations Leverages analytics apps insights from the Accenture Talent Supply Demand and Analytics teams to more effectively source and advise the client s Talent Acquisition Center of Excellence (CoE) Manage the various aspects of the recruitment process like sourcing, processing exceptions (e.g. verbal offers where required, informational interview accommodations or scheduling). Disposition candidates throughout the process when not automated and ensures the completion of onboarding forms and background checks Achieve Service Levels - Ensures we are meeting required Service Levels. Operates within and achieves monthly demand fulfillment targets across client operation locations Quality Customer Satisfaction - Ensures that the client Hiring Managers complete their requisitions and required approvals to enable optimum levels of productivity, quality and capacity utilization Automation Monitoring and Continuous Improvement - Ensures candidates are progressing rapidly through the automated hiring process Brainstorms and highlights continuous improvement ideasTravel as business needs require Qualification Any Graduation

About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Perform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreedproject policies/proceduresProvide KYC SME guidance to Analysts / Senior AnalystsIdentify / escalate process gaps / issues and work with QC/Process team to rectifyWithin QC team, act as a decision maker in reviewing Quality Control process/policy for remediationEstablish and maintain excellent working relationships with stakeholders at all levelsAbility to manage the team in absence of the team leaderProvide recommendations to the leadership team on any process improvement & highlight in case of any process deviations Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsEducated to Degree LevelMinimum of 5 years experience of working within a KYC/AML environmentMinimum of 3 years experience within Quality ControlRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Qualification Any Graduation

About The Role Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Associate Qualifications: Any Graduation Years of Experience: 1-3 years Language - Ability: English - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer Service Management Adaptable and flexible Agility for quick learning Ability to perform under pressure Commitment to quality Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation/B.B.M/12th/PUC/HSC Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Ability to meet deadlinesAbility to perform under pressureAbility to work well in a teamAdaptable and flexibleAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,B.B.M,12th/PUC/HSC

About The Role Skill required: Record to Report- Tax - Tax Process Design Designation: Record to Report Ops Senior Analyst Qualifications: Chartered Accountant Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. Posting direct tax and indirect tax and GST s and returnsDesign and implement processes for direct Tax/income tax. Includes direct tax/income tax planning, income tax accounting, income tax compliance and income tax audit. What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant

About The Role Skill required: NA - Solution Planning Costing & Pricing Designation: Solution Enablement Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The primary responsibility of the Cost Architect is to drive Shared Services financial view in all Sales stages from indicative costing for RFP responses to final costing for contracting. The CA is responsible for driving standard costs using the cost model and for engaging the Service Lines to estimate nonstandard requirements. This involves understanding high-level client needs from Sales/SAs and coordinating between them to define costs. The CA will encourage the SA Leads to assume an appropriate amount of risk to meet the needs of the value proposition. As a central resource during the presales, sales and post sales stages, the CA will also be responsible for identifying potential issues arising from costing, scope, timing or people matters. The CA will also help introduce options for Sales/SAs/Account Leads to drive cost that meets the solution requirements.Serve as single point of contact for collecting and processing costing inputs from various teamsCreate cost model(s) with the help of defined tools and systems and ensuring model is accurate and completeProduce BDL (BPO Data Link) and work with the Pricing team to address any questions/issues with the BDLIterate through all solution changes and providing insight into the impact of those changes and Identify areas of cost optimization to increase win ability of the deal.Provide Domain support and the data needed for solution documentation.Support the deal in getting through the internal approval processSupport SAs while working in the future INSPIRE model; focusing on aspects of the solution that are non standard or not supported by the toolBachelor s/Master s degree in any stream (preferably Finance)Proficiency in MS Excel (Intermediate to Advanced) and all other basic MS office tools i.e Outlook, Word and PowerpointExcellent communication skills (Written and Spoken) as the role requires to have discussions with senior leadership and stake holders from across geographies.Analytical ability. What are we looking for Prior costing experience, either in delivery or in the larger solution teamAdvanced knowledge of excel, If the candidate displays additional skills like VB, macro building etc, she or he will have an edge.Analytical skills as the role involves viewing numbers in multiple perspectives.Position to be based out of Bangalore and the candidate should be available to work across different time zones (since projects range across Australia, Asia, Europe/MEA and America) Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face." What are we looking for " Hospitality skills Hands on / process / functional knowledge by virtue of either having worked at a hotel / hospitality / aviation / travel company or worked on a project in any of such industry sub-segments (Hotel, Resort, Cruise, Online Travel Agency, Tour Operator, Airline, Airport, Car Rental, Tourism, Travel Services) Minimum 2 yearsCollaboration skills Excellent project management & coordination skills demonstrated experience working directly with external & internal global stakeholdersCommunication skills Excellent spoken & written proficiency in English language demonstrated experience working directly with external & internal global stakeholdersShould have (any one)oData skills hands-on experience working on any data skill in migration / transformation related project Minimum 2 years oAnalysis / Functional skills relevant, strong, direct working experience with clients as a functional consultant / business analyst / systems analyst Minimum 2 years oChange management experience of directly managing / being deeply engaged in any major business transformation program Minimum 2 yearsExperience with any application transformation project as a business analyst / developer / tester / any role" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

About The Role Skill required: Order to Cash - Credit Management & Assessment Designation: Order to Cash Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Assess new customer credit risk, extend customer credit, monitor existing customer and portfolio credit risk. What are we looking for Ability to meet deadlines Ability to perform under pressureProblem-solving skills Detail orientationAbility to establish strong client relationshipFinance and AccountingExcelGood Communication skills both written and verbal Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Order to Cash - Master Data Management (MDM) Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 - 1 Year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Agility for quick learningAbility to work well in a teamAdaptable and flexibleWritten and verbal communicationCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Associate I within JPMorganChase, you will manage a portfolio of loans, interpret loan documents, and ensure deadlines are met, significantly impacting our Lending Services department. You will use your knowledge of loan servicing to resolve problems, make informed decisions, and suggest improvements. Proficiency in conflict management, critical thinking, and stakeholder management will help you navigate conflicts and achieve beneficial outcomes. You will apply strategic planning and time management skills to align operations with long-term goals. Additionally, your role involves training others, managing projects, and having your work reviewed by more experienced professionals. Job responsibilities Interpret and manage loan documents for an assigned portfolio, ensuring compliance with terms and deadlines. Utilize critical thinking skills to identify and resolve short-term loan servicing issues within established policies and procedures. Collaborate with internal and external stakeholders to facilitate discussions and negotiations, aiming to resolve conflicts and drive win-win solutions. Contribute to the improvement of current loan servicing methods by proposing and implementing changes based on in-depth understanding of lending services. Provide training and guidance to junior team members on loan servicing tasks, fostering their professional growth. Required qualifications, capabilities, and skills Two or more years of experience or equivalent expertise in managing and interpreting loan documents within a financial institution. Demonstrated proficiency in conflict management, with a track record of facilitating discussions and negotiations to resolve conflicts. Proven ability to apply critical thinking skills to identify and resolve loan servicing issues within established policies and procedures. Experience in training and guiding others on loan servicing tasks, fostering their professional growth. Advanced proficiency in strategic planning and time management, with a history of efficiently managing tasks and aligning operations with long-term goals. Preferred qualifications, capabilities, and skills Collaborate effectively with cross-functional teams to ensure seamless client service operations, leveraging strong interpersonal relationship skills and a focus on enhancing client satisfaction and service delivery. Demonstrate flexibility and adaptability, maintaining a positive and optimistic attitude while adjusting to changing conditions and priorities. Exhibit teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, and showing a willingness to learn and receive direction. Operate as a highly motivated self-starter, capable of working independently within a team environment, and asking well-thought-out questions to improve understanding and performance. Utilize strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment, ensuring adherence to service level agreements. Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Associate I within JPMorganChase, you will manage a portfolio of loans, interpret loan documents, and ensure deadlines are met, significantly impacting our Lending Services department. You will use your knowledge of loan servicing to resolve problems, make informed decisions, and suggest improvements. Proficiency in conflict management, critical thinking, and stakeholder management will help you navigate conflicts and achieve beneficial outcomes. You will apply strategic planning and time management skills to align operations with long-term goals. Additionally, your role involves training others, managing projects, and having your work reviewed by more experienced professionals. Job responsibilities Interpret and manage loan documents for an assigned portfolio, ensuring compliance with terms and deadlines. Utilize critical thinking skills to identify and resolve short-term loan servicing issues within established policies and procedures. Collaborate with internal and external stakeholders to facilitate discussions and negotiations, aiming to resolve conflicts and drive win-win solutions. Contribute to the improvement of current loan servicing methods by proposing and implementing changes based on in-depth understanding of lending services. Provide training and guidance to junior team members on loan servicing tasks, fostering their professional growth. Required qualifications, capabilities, and skills Two or more years of experience or equivalent expertise in managing and interpreting loan documents within a financial institution. Demonstrated proficiency in conflict management, with a track record of facilitating discussions and negotiations to resolve conflicts. Proven ability to apply critical thinking skills to identify and resolve loan servicing issues within established policies and procedures. Experience in training and guiding others on loan servicing tasks, fostering their professional growth. Advanced proficiency in strategic planning and time management, with a history of efficiently managing tasks and aligning operations with long-term goals. Preferred qualifications, capabilities, and skills Collaborate effectively with cross-functional teams to ensure seamless client service operations, leveraging strong interpersonal relationship skills and a focus on enhancing client satisfaction and service delivery. Demonstrate flexibility and adaptability, maintaining a positive and optimistic attitude while adjusting to changing conditions and priorities. Exhibit teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, and showing a willingness to learn and receive direction. Operate as a highly motivated self-starter, capable of working independently within a team environment, and asking well-thought-out questions to improve understanding and performance. Utilize strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment, ensuring adherence to service level agreements.

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Accounts Receivable (AR)Adaptable and flexibleWritten and verbal communicationStrong analytical skillsProcess-orientationProblem-solving skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger. What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or other non-general ledger based source data to verify whether the balance sheet accounts are in balance with the source system feeding the general ledger. Differences which arise are addressed as reconciling items. What are we looking for NANA Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger. What are we looking for Agility for quick learningAbility to establish strong client relationshipDetail orientationProblem-solving skillsOrder to cash Specialist Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Design the process and configure the technology to support the process of creating and issuing customer invoices that begin with the creation of an invoice and end with the issuance of an invoice and creation of a corresponding receivable. What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Record To Report - Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: BCom/MCom/Chartered Accountant Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Accounting expertise - Strong Knowledge of Accounting Principles. Proven experience in financial and accounting with a focus on strategic decision supportStrong Excel knowledgeAnalytical Skills- Ability to analyze financial data and identify trends.Communication Skills- Effective Communication skills of financial information to Stakeholders. Effective email writing skills to pass the Key and Crisp message with supporting data. Serve as a key liaison between finance and other business units to ensure alignment with overall corporate objectives.Relative experience in Contractual/ lease accounting.Awareness of US/ Canada Taxation. Roles and Responsibilities: Review and analyze contracts to ensure accounting practices align with contractual obligations.Review & prepare comprehensive monthly reports for landlords, detailing revenue, expenses, payroll, service taxes/charges, management fees, profit & loss analysis, and financial reconciliations.Conduct in-depth analysis of budgets, P&L statements, and balance sheets to identify discrepancies and post necessary journal entries.Strong knowledge of reconciliation procedures and practices for all balance sheet accounts.Perform flux analysis and provide detailed commentary on financial variances.Manage Landlord statements including income & expenditure summaries and tax calculations.Co-ordinate with operations Team/ property managers to ensure financial accuracy and resolve discrepancies.Coordinate with the external auditors and general ledger, tax, and legal teams to ensure an efficient and timely audit.Responsible for building and driving strong internal control environmentAnalyze and resolve complex or difficult problems presented by Team.Ability to handle confidential information professionally. Qualification BCom,MCom,Chartered Accountant

About The Role Skill required: Treasury - Treasury Cash Pooling & Netting Designation: Service Delivery Ops Associate Qualifications: BCom Years of Experience: 1 - 3 Years Language - Ability: English - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Meet SLAs and KPIs.Escalate any issues to team lead.Adhere to the deadlines of client and currencies. Keep abreast of the new changes in the markets rules. Ensure up to date standard operating procedures.Meet SLAs and KPIs.Escalate any issues to team lead.Adhere to the deadlines of client and currencies. Keep abreast of the new changes in the markets rules. Ensure up to date standard operating procedures.Meet SLAs and KPIs.Escalate any issues to team lead.Adhere to the deadlines of client and currencies. Keep abreast of the new changes in the markets rules. Ensure up to date standard operating procedures. What are we looking for Play active role in identifying opportunities inprocess improvements.Ensure timely completion of the market specific tasks.Endeavour to learn as many functions as possible.1-2-1 with the team leaders to track self-performance and identify areas of improvement.Complete daily checklist in timely manner.Ensure that the process documents are up to date and capture all new updates in the market.Manage fluctuating volume.Day today issues.Play active role in identifying opportunities inprocess improvements.Ensure timely completion of the market specific tasks.Endeavour to learn as many functions as possible.1-2-1 with the team leaders to track self-performance and identify areas of improvement.Complete daily checklist in timely manner.Ensure that the process documents are up to date and capture all new updates in the market.Manage fluctuating volume.Day today issues. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom