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Service Manager - Priority-PRIORITY-Regional sales

Service Manager - Priority-PRIORITY-Regional sales

Kotak Life Insurance

3 - 8 years

6 - 10 Lacs

Ahmedabad

Posted:1 month ago| Platform:

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Skills Required

business development corporate sales sales b2b sales service sales enterprise sales channel sales product sales solution sales marketing inside sales lead generation key account management international marketing software sales it sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Principal Responsibilities:

Handle personalized service requests of Privy ( HNI ) customers and deliver TAT.

Ensure strict adherence to regulatory requirements for Privy customer segment.

Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Privy customers.

Manage complaints and ensure resolution within TAT.

Ensure higher customer wallet share through service to sales cross-sell and deepening of banking relationship.

Deliver performance on service-quality scorecard

Skills and :

Excellent communication skills with customer service orientation

Courteous, patient and polite

Team player

Knowledge of Microsoft Excel

Understanding of banking norms and processes

Minimum qualification – Graduate

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Kotak Life Insurance

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Service Manager - Priority-PRIORITY-Regional sales