Service Engineer

Job Description

We're Hiring: Service Engineer (Mechanical) Locations: Bangalore | Pune Industry: Woodworking Machinery / Capital Equipment / Industrial Machinery About the Role: Looking for a role where your technical skills make a real impact? As a Service Engineer, you’ll play a key part in delivering high-quality support to our customers. From handling on-site installations to resolving mechanical issues and training users, your expertise will ensure our machines run reliably and efficiently across India. Key Responsibilities: Respond promptly to customer breakdown calls on call or on-site resolving technical issues with speed and professionalism. Troubleshoot and repair mechanical and electrical issues on high-end woodworking machinery. Install and commission machines at client sites, ensuring correct setup and smooth functionality. Train machine operators and in-house service teams on proper usage and daily maintenance for long-term performance. Maintain all necessary service documentation (pre-installation, installation checklists, reports). Support the sales team in AMC (Annual Maintenance Contract) discussions and follow up on service-related payments. Be open and ready to travel extensively across India for service calls and installations. Who We're Looking For: Must Have: Diploma or Bachelor's degree in Mechanical Engineering. 2–5 years of experience in the woodworking industry or capital equipment servicing. Strong mechanical troubleshooting and hands-on repair skills. Excellent communication skills—both verbal and written. Confidence in interacting with clients, including top management. A self-driven, customer-focused attitude and strong presentation skills. Nice to Have: Prior experience with woodworking machinery, tools, and applications. Knowledge of machinery-related automation systems. Work Location Options: Pune Bangalore Why Join Us? ✔ Work with cutting-edge woodworking machinery. ✔ Make a direct impact on customer satisfaction and product reliability. ✔ Opportunity to travel and grow your technical expertise. ✔ Be part of a supportive and expert technical team.