Job description Job Description: We are seeking a Biomedical Engineer to work on our anesthesia machine and ICU ventilator. The ideal applicant must have a pleasing personality and strong customer service skills. Industry Type: Medical Device Manufacturing Qualification & Experience: Must have three years of experience with a diploma in electronics or B.Tech in ECE with a year of work experience in the medical device industry. Must be familiar with Electronics circuits and Troubleshooting. Must be willing to travel extensively all over India. Must be proficient with Microsoft Word, Excel, and other software. Must be dedicated and hardworking to achieve set targets. Role and Responsibilities: Shall be in charge of responding to service requests within the designated area. Shall be responsible for logging all service calls in ERP. Shall be responsible for keeping uptime of equipment in his area. Shall be responsible for Maximizing AMC/CMC business in his area. Shall be responsible for carrying out Schedule preventive maintenance of equipment. Shall be responsible for Customer satisfaction and getting Performance certificates from customers. Key Skills: Possess exceptional troubleshooting skills Should have Good communication skills Should be disciplined and Punctual. Job Types: Full-time, Permanent Pay: ₹11,259.33 - ₹36,245.17 per month Benefits: Provident Fund Work Location: In person
Job Description: We are seeking a Service Manager with experience in the Medical Device Industry. The ideal applicant should be pleasant to deal with and have a strong customer focus. Position Type: Regular Department: Support/Service - CL Location: Mohali Number of Posts: 1 Industry Type: Medical Device Manufacturing Qualification & Experience: Should have Degree/Diploma in Electronics & Electrical Engineering with more than 10 years of experience in service in Medical device Industry. Should have knowledge of man-power management to achieve defined through put. Should have hands on exposure to ERP system. Should be able to train & manage team activities under this profile. Must be familiar with computer applications like MS word, Excel etc. Must be dedicated and hardworking to achieve set targets. Role and Responsibilities: Planning and execution of Installation and commissioning Training of customer/engineers on product. Managing a team of service Engineers provide guidance and support to clients using Cardiolabs' goods or services Communicating courteously with customers by telephone, email, letter and face to face; Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants; Revenue generation through AMC/ CMC from customers Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill; Keeping accurate records of discussions or correspondence with customers; Analysing statistics or other data to determine the level of customer service Cardiolabs is providing; Writing reports analysing the customer service that Cardiolabs provides; Developing feedback or complaints procedures for customers to use; Developing customer service procedures, policies and standards for our organisation or department; Meeting with other managers to discuss possible improvements to customer service; Being involved in staff recruitment and appraisals; Training team to deliver a high standard of customer service; Leading or supervising a team of customer service staff; Learning about Cardiolabs's products or services and keeping up to date with changes; Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses Service area process owner for QMS requirements-Service area. To promote efficiency and customer focus in service delivery Shall be responsible for Customer satisfaction. Key Skills: Should be Result oriented to achieve set targets Should have Good communication skills Should be disciplined and Punctual. Job Types: Full-time, Permanent Pay: ₹17,312.42 - ₹48,446.61 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Job Title: Graphic Designer Experience: 1-3 years Job Summary: We're seeking a creative and skilled Graphic Designer with experience in CorelDraw and video editing to join our team. As a Graphic Designer, you'll be responsible for creating visually appealing designs for various mediums, including digital and print. Key Responsibilities: 1. Design high-quality visual content for social media, websites, and marketing materials using CorelDraw and other design software. 2. Create engaging graphics, illustrations, and typography. 3. Edit videos for various marketing campaigns and social media platforms. 4. Collaborate with the team to understand design requirements. 5. Stay up-to-date with design trends and best practices. Requirements: 1. 1-3 years of experience in graphic design, with proficiency in CorelDraw. 2. Experience in video editing software. 3. Strong portfolio showcasing your design and video editing skills. 4. Excellent communication and collaboration skills. Nice to Have: 1. Knowledge of Adobe Creative Suite (Photoshop, Illustrator, etc.). 2. Experience with motion graphics and animation Job Type: Full-time Pay: ₹9,940.30 - ₹32,844.59 per month Benefits: Paid sick time Provident Fund Work Location: In person
Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Kolkata for a Sales And Service Specialist. The Sales and Service Specialist will be responsible for providing exceptional customer service, handling sales inquiries, managing customer accounts, delivering product training, and ensuring customer satisfaction. Daily tasks include addressing customer concerns, processing orders, tracking sales metrics, and collaborating with the sales team to achieve targets. The role also involves creating and implementing sales strategies, and maintaining up-to-date knowledge of product offerings and industry trends. Qualifications Excellent Communication and Customer Service skills Strong Sales and Sales Management abilities Proficient in delivering Training sessions and product demonstrations Ability to work effectively in a team and manage time efficiently Experience in the healthcare industry is a plus Bachelor's degree in Business, Marketing, or a related field
Job description Job Description: We are seeking a Biomedical Engineer to work on our anesthesia machine and ICU ventilator. The ideal applicant must have a pleasing personality and strong customer service skills. Industry Type: Medical Device Manufacturing Qualification & Experience: Must have three years of experience with a diploma in electronics or B.Tech in ECE with a year of work experience in the medical device industry. Must be familiar with Electronics circuits and Troubleshooting. Must be willing to travel extensively all over India. Must be proficient with Microsoft Word, Excel, and other software. Must be dedicated and hardworking to achieve set targets. Role and Responsibilities: Shall be in charge of responding to service requests within the designated area. Shall be responsible for logging all service calls in ERP. Shall be responsible for keeping uptime of equipment in his area. Shall be responsible for Maximizing AMC/CMC business in his area. Shall be responsible for carrying out Schedule preventive maintenance of equipment. Shall be responsible for Customer satisfaction and getting Performance certificates from customers. Key Skills: Possess exceptional troubleshooting skills Should have Good communication skills Should be disciplined and Punctual. Job Type: Full-time Pay: ₹16,844.38 - ₹50,341.28 per month Work Location: In person