4753 Service Desk Jobs - Page 7

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 2 to 3 years of experience in Service Desk+ International Voice Process to join our dynamic team . Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please apply the below link Apply Here: https://forms.office.com/r/UQuxbUbmPN

Globussoft is looking for Support cum testing to join our dynamic team and embark on a rewarding career journey We are looking for a highly skilled and experienced professional to join our team as a Support cum Testing specialist. The ideal candidate will have a strong background in testing and support, with excellent problem-solving skills. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Conduct thorough testing of software applications to identify defects and bugs. Collaborate with cross-functional teams to resolve complex issues and improve product quality. Develop and maintain comprehensive test plans and test cases. Analyze data ...

We are looking for a highly skilled and experienced Senior Executive to join our Partner Service Desk Digital Agency team. The ideal candidate will have a strong background in digital agency and partner service desk operations. Roles and Responsibility Manage and coordinate with partners to ensure seamless service delivery. Develop and implement strategies to enhance partner experience and satisfaction. Collaborate with cross-functional teams to resolve complex issues and improve processes. Analyze data and metrics to identify trends and areas for improvement. Provide exceptional customer service and support to internal stakeholders. Ensure compliance with regulatory requirements and industr...

Technical and Professional Expertise: Customer Handling Skills & Good communication skills (Fluency in English and Hindi is a must) Incident management and usage of ticketing tools - Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills. Unparalleled Listening and Comprehension capabilities Ability to keyboard to capture important details on a call for documentation ITIL Basic Knowledge, Proficient in handling customer queries. Responsibilities : Provide direct technical assistance to customers via phone, email, and chat. Identifies issues create Service Request or Incident based on the issue type and provide L1 resolution. Work diligently...

Hiring for Tech support associate -Salary upto 46k -Location: Jaipur -5 Days working - Both Side Cabs -Rotational shifts Only Graduates with min 6 months exp (international BPO) HR Deepali: 9650092537 HR Rohit: 8178634637 HR Harpreet: 9501852537

Role & responsibilities 1. Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer s end users 2. Route problems to internal 2nd and 3rd level IT support staff. 3. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. 4. Administer and provide User account provisioning. 5. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. 6. Responds to telephone calls, email, instant messages, and assigned tickets from users; 7. Assign work orders / incidents to appropriate support teams and fol...

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots Vijay - 9742630123 Archana- 6360905880 We are looking for graduate and undergraduates with strong communication skills and excellent communication abilities to join our team as Customer Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketin...

You are looking for a skilled and proactive Technical Support Engineer / Service Desk Analyst with a fair understanding of the ITIL framework and experience in providing end-to-end IT infrastructure support. Your responsibility will be to deliver desktop support, manage customer infrastructure, and contribute to system reliability and performance through effective troubleshooting and monitoring. Key Responsibilities: - Provide Level 1/Level 2 technical support for end-users, ensuring quick resolution of hardware, software, and network-related issues. - Support desktop/laptop configuration, software installation, and troubleshooting. - Monitor and maintain IT systems using tools such as Nagio...

Role Overview: Join EY and embark on a unique career journey with global scale, inclusive culture, and advanced technology to support your growth and development. Your voice and perspective will contribute to making EY even better. As a Unified Support Services (USS) Product Management Analyst, you will play a crucial role in supporting the Support Experience and product management team by providing valuable insights and analysis to inform product strategy and development. Key Responsibilities: - Conduct market research and competitive analysis to identify trends and opportunities for product innovation. - Analyze customer feedback, usage data, and sales metrics to make informed product deci...

Role Overview: As a Incident Coordinator at Milestone Technologies, you will be responsible for internalizing and utilizing documented procedures, styles, and standards to ensure a consistent incident management experience. Your role will involve obtaining and recording all significant efforts during the investigation and mitigation of a service outage. You will craft clear and concise summaries of triage and mitigation efforts, identify key stakeholders, coordinate with service engineers, communicate with multiple stakeholders, prepare postmortem documentation, and monitor communication tools to track incoming incidents. Key Responsibilities: - Internalize and utilize documented procedures,...

As a Product Support Representative at FIS, you will play a crucial role in managing user access to various systems and applications, ensuring compliance with security policies, and supporting the overall security posture of the organization. You will be part of a dedicated and detail-oriented team responsible for providing support coverage to FIS clients over weekends in rotational shifts. Your main responsibilities will include: - Monitoring the queue for Functional/Technical Support Requests using FIS Ticketing Tools - Sending first responses within SLAs and customizing responses based on ticket severity - Receiving phone calls and registering conversations in the ticketing tool - Engagin...

Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...

As a Process Executive at Infosys BPM Ltd., you will be responsible for providing first-level resolution to customers by diagnosing and troubleshooting technical issues. Your key responsibilities will include: - Acknowledging customer issues promptly, showing empathy, and using positive language to deliver exceptional customer service. - Building rapport with customers through active listening, effective communication, and attention to detail. - Handling customer objections and concerns efficiently to ensure a smooth and satisfactory resolution. - Documenting and tracking customer interactions and technical issues in the service management system. - Staying up-to-date with product knowledge ...

.Role & responsibilities Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Service Desk Management Good to Have Skills : Service Desk Support Job Requirements : Key Responsibilities : a: L1 Service Desk profile b: Respond to the issues reported by customer through voice interaction and through email, chat, etc c: Identify, investigate, and diagnose the issue d: Provide resolution to customer based on in scop...

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 15 Days, Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location Perks and benefits Transport facility available at Jamnagar & Sanand

In this role as a Support Engineer at UST, you will be responsible for resolving incidents and service requests within the agreed Service Level Agreements (SLAs). You will collaborate with internal teams, customers, and vendors to ensure timely issue resolution and effective service delivery. Following ITIL best practices, adhering to organizational processes, and participating in proactive initiatives to enhance service quality are key aspects of this role. **Key Responsibilities:** - Resolve L1 incidents and service requests within agreed SLAs. - Analyze repetitive issues to identify high-ticket-generating Configuration Items (CIs). - Escalate unresolved tickets within the organization or ...

As a Service Desk Engineer L1 at InknowTech Pvt Ltd, your role will involve providing exceptional technical support to employees by resolving hardware, software, and network issues in a timely and professional manner. You will be expected to have excellent communication skills, a strong technical foundation, and a passion for delivering outstanding customer service. Key Responsibilities: - Provide technical support to employees, resolving hardware, software, and network issues. - Troubleshoot and resolve technical issues using established procedures and guidelines. - Document all technical issues and resolutions in the IT ticketing system. - Collaborate with other IT teams, such as Network O...

Walk-in | TCS Indore Hiring for Technical Support Representative - Voice INTERVIEW DETAILS: Interview date: 22nd November,2025, Saturday. Interview time: 10 AM to 12 PM Venue :Tata Consultancy Services Ltd, Indore SEZ, Tigariya Badshah, Super Corridor, Indore 452018 Training Lead Experience: 1-6 years Location: Indore Job Description TSR -Technical Support Representative B2 Level proficiency mandatory for Final Onboarding (Through Versant / Talview or Communication assessment by Trainer) Mandatory Skills ? Excellent Comm skill (verbal /Written) ? Chat Exp in the previous Roles, Good Typing skills ? 24 / 7 environment including Nightshift and weekends ? Work Location TCS Offices operating in ...

Key Responsibilities: Help Desk Support Support Service Coordination Good Communication in Malayalam Multitasking Experience: 1+ years of experience in IT support, help desk, or service coordination roles Employee state insurance Provident fund Accidental insurance

Voice Process (Tech Support) - Immediate Joiners Location - Aroli/Thane 24X7 Any 9 hours shift 5 Days Working 2 Rotational off Graduate Fresher / Expn can Apply salary - 20k to upto 35k Excellent Communication soni-9920732944/soni@careerguideline.com

Role: Process Specialist Min 1 year expr into Technical / Service desk Microsoft and windows expr International exposure must Rotational shift timings Immediate joiners preferable Salary upto 6 LPA for Bangalore Thanks Madhu 9600445623

Hiring for CMM5 Level Org!!Install, configure and upgrade desktops, laptops, printers and peripherals.Deploy and troubleshoot OS (Windows) and common applications, apply patches and updates. Required Candidate profile Designation:Desktop Support Engineer Qualification:Graduate Location: Tirupati Experience:1+ Years Contact:snehap@peshr.com/7021769496

- Technical Knowledge and experience on Routing, Switching and Wireless technologies and fix layer 2 and layer 3 issues - Analysis, Update and closing of Service desk ticket on time to target 99.99 % SLT per month - Raising service request call with AMC vendor to fix the hardware issues with production devices and change requests on need basis - Monitoring Health status of the network and Capturing Network Utilization statistics - Updating the network Documentation - Active participation in Day to Day activities and Week end changes - Exhibit ability to work with the peer teams and resolve the issues Looking for Immediate to 15 days Joiners*