4753 Service Desk Jobs - Page 6

About the Job The Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The role is a combination of general management, service operations and special projects. This person will wear many hats - In addition to managing a potentially large team of support agents, the Assistant Manager will also monitor operations to make sure issues and service requests are addressed in a timely manner, and will be responsible for ensuring the staff are meeting and exceeding expectations in regards to performance, meeting defined me...

About the Job As a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the organization. Leveraging the expertise, you will troubleshoot complex issues, mentor junior team members, and collaborate with cross-functional teams to enhance the quality of remote support services. You should be able to identify, capture, and organize information as knowledge assets for knowledge sharing. Support window includes all 24/7 office users as well as remote users at home location (WFH) As Senior Service Desk Analyst, You Will Provide expert-level technical sup...

Job Title: Service Desk Associate 2 (Level 1 Service Desk Associate) As a Level 1 Service Desk Associate, you will play a crucial role in providing technical support and assistance to end-users. Your responsibilities will include: Incident Resolution: Responding to and resolving IT-related incidents and service requests escalated from the Level 1 Service Desk team. Troubleshooting: Diagnosing and troubleshooting hardware and software issues, both remotely and in-person, to ensure timely issue resolution. Voice based Technical Support: Providing guidance and support to end-users in using IT systems, applications, and hardware effectively. Escalation: Escalating complex technical issues to Lev...

We are looking for a skilled Insurance Benefits Specialist to join our team at Multiplier. The ideal candidate will have a strong background in insurance benefits and excellent analytical skills. Roles and Responsibility Analyze and interpret complex insurance policies to determine benefit eligibility and coverage. Develop and implement effective claims strategies to maximize benefit payments. Collaborate with cross-functional teams to resolve customer complaints and issues. Conduct thorough research on new insurance products and services to stay updated on industry trends. Provide expert guidance on insurance benefits to internal stakeholders. Identify areas for process improvement and impl...

Greetings from BCforward, We have an immediate hiring for Application Tech Support Practitioner Exp: 0-2 Years As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their issues, utilizing your communication skills to provide exceptional support, and ensuring the smooth operation of our world-class systems. You will be dedicated to quality, accurately defining client issues, and leveraging your product knowledge to design effective resolutions, contributing to a seamless user experience. Roles & Responsibilities: - Expected to build knowledge and support the team...

Analyst would be responsible for handling L1/ L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following: Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information Tracking and classifying incoming incidents or service requests, attempting initially solutions Provides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution Ensures Incidents and Service Requests are properly escalated and assign...

Hiring: Technical Service Desk Engineer -L1 Location: Noida, Phase || Experience: 24 Years Key Skills: • Windows OS & basic networking • AD user management (password reset, account unlock) • O365 / Outlook support • VPN, Wi-Fi, printer & hardware troubleshooting • Ticketing tools (ServiceNow/JIRA) Responsibilities: • First-level technical support via calls/tickets • Troubleshoot system, network & application issues • Remote support for end-users • Log & close tickets within SLA • Escalate issues to L2/L3 when required Qualifications: • Graduate in IT/CS • ITIL/CompTIA A+ preferred Thanks! HR Team Hitachi Systems India Pvt Ltd

Role & responsibilities Kindly share your resume to my email id or whats app to response quick. Phone No: +91 8608922945 Email - ravichandiran.r@maintec.in JOB DESCRIPTION Technical Support Engineer/Service Desk Analyst The resources will be monitoring and maintaining the computer systems and networks within an organization in a technical role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to. Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face. QUALIFICATION - BE/B.TECH & BCA, ...

Hiring for CMM5 Level Org!!Install, configure and upgrade desktops, laptops, printers and peripherals.Deploy and troubleshoot OS (Windows) and common applications, apply patches and updates. Required Candidate profile Designation:Desktop Support Engineer Qualification:Graduate Location: salem Experience:1+ Years Contact:snehap@peshr.com/7021769496

Hiring for CMM5 Level Org!!Install, configure and upgrade desktops, laptops, printers and peripherals.Deploy and troubleshoot OS (Windows) and common applications, apply patches and updates. Required Candidate profile Designation:Desktop Support Engineer Qualification:Graduate Location: Pondicherry Experience:1+ Years Contact:snehap@peshr.com/7021769496

Role & responsibilities Should have understanding about basics of ITIL Should have good hands on for ITSM tools like Summit, ServiceNow Logging all service desk communications and document issue resolution using an ITSM system Prioritizing and managing incoming IT service requests efficiently Providing user guidance and training for better tech utilization Excellent Communication skills Ability to multitask, prioritize, and work under pressure.

Greetings from Team Computers Pvt. Ltd!! We're hiring for the below role - Designation - IT Helpdesk Executive Location - Gurgaon, Sec 59 Experience - 1+ years "ONLY MALE Candidates can apply" Perks & Benefits - Competitive Salary PF Medical Insurance Gratuity Paid Leaves Leave Encashment Key Responsibilities: Must have experience in Helpdesk operations (non-technical role). Assign incoming tickets to the appropriate support teams. Coordinate with internal teams to ensure timely resolution. Work efficiently on ticketing tools for tracking, updating, and closing tickets. Manage Incidents and Service Requests as per defined SLAs. Maintain proper documentation and follow escalation procedures. ...

Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L1.5) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) Active Directory (User Management...

Hiring for Technical Support (Non-Voice) Role: Technical Support (Non-Voice) Location: Hyderabad | WFO Relocation: Not Allowed Two-way CAB | Rotational Shifts We Want You If You Have: 1+ Year Technical Support Experience Good Communication Any Graduation Immediate Joining Availability Salary: 6.32 LPA + Variable Interview: Walk-in (Wednesday 10th December 2025) Join a Global Team & Grow Your Tech Career!!! Apply Now Karthik Narayan Email: karthik.n@launchioconsulting.in Call/WhatsApp: 8121103566 Launchio Consulting | Hyderabad, Telangana

Greetings from Personal Network!!! Top MNC Hiring International Voice Process (US Shift) Location : Bangalore Position : Technical Support Associate International semi - Voice Process : International Voice Tech. Support Shift : Night Shift (Aligned with US Time Zone) Start Your Global Career Journey with a Leading MNC!!! A reputed global brand is on the lookout for fluent English speakers to join their International Voice Support team. If you're eager to build your career with international exposure in a professional and fast-paced environment, this opportunity is for you! Key Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching...

Hiring: Service Desk Fresher | Pune Location: Pune Experience: Only Freshers Employment Type: Full Time Salary: 2.5 LPA Job Responsibilities Act as the first point of contact for IT queries via phone, email, and chat. Provide basic troubleshooting for Windows OS, MS Office, O365, Outlook & VPN issues. Support with password resets & user account management (Active Directory). Log and track incidents in the ticketing system; escalate as needed. Ensure excellent customer service and timely issue resolution. Required Skills Basic understanding of Windows OS, MS Office, O365 & Networking fundamentals . Strong communication & problem-solving abilities. Good customer handling skills. Ready to work ...

Greetings from Personal Network!!! Top MNC Hiring Technical Support Associate (Semi-Voice Process English & Hindi) Launch Your Tech Career with a Leading MNC! A renowned multinational organization is expanding its technical support team and is looking for talented Technical Support Associates for its Domestic Semi-Voice Process (English & Hindi). If you enjoy troubleshooting, possess strong communication skills, and are passionate about resolving technical issues, this is an excellent opportunity to grow in a technology-focused environment. Job Details Location : Bangalore Shift : Day Shifts Only (No Night Shifts) Process : Domestic Technical Support Semi-Voice Position : Technical Support A...

Greetings from Personal Network!!! Top MNC Hiring International Voice Process (US Shift) Start Your Global Career Journey with a Leading MNC!!! Location : Bangalore Position : Technical Support Associate International semi - Voice Process : International Voice Tech. Support Shift : Night Shift (Aligned with US Time Zone) A reputed global brand is on the lookout for fluent English speakers to join their International Voice Support team. If you're eager to build your career with international exposure in a professional and fast-paced environment, this opportunity is for you! Key Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching...

Required Skills: Should have minimum 1 year of experience in International voice process (Technical support) Should have Excellent communication Respond to and resolve IT support tickets via phone or chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Night Shift Only one way cab - Drop will be provided Immediate joiners preferred If you are Interested, please share your updated resume via WhatsApp - Lilavathi HR 9840347647

Good oral and written communication Basis service desk & ticketing tool knowledge Should have knowledge of Ms Office and basic operating of computer Should be available to work on weekend and public holiday Report preparation (on need basis)

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk - International Voice Process! Location : Pune (Interview), Job Locations: Pune Walk-In Dates: 9th and 11th December 2025 Time: 10:00 AM to 2:00 PM Venue: Infosys BPM Limited, 1st Floor, ODC 8, Angsana building , ASCENDAS, Ascendas, Hinjewadi - Kasarsai Rd, Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pimpri-Chinchwad, Maharashtra, 411057. Mode: 100% Work from Office (WFO) Who We're Hiring Were on the lookout for Fresh Graduates (0 - 1 year experience) who are enthusiastic and have a passion for Service Desk customer excellence. If you're looking to grow with a global leader, this is your chance to start strong! Open...

Job description Role & responsibilities 1) Altice TSR & Chat Altice TSR 50 positions Altice Chat 30 positions 2) 24/7 Voice Processes Optus Customer Support & Upselling Openings: 50 Freshers: 22,000 Take Home 2+ Years Exp: 29,600 TH (with ECOP) / 26,000 TH (without ECOP) Shift: Australia | Quality: VT10 BestBuy / BJS Customer Support Openings: 50 Salary: 34,600 TH (with ECOP 24+ months experience) Shift: US | Quality: VT12 Social Media Process Freshers: 25,000 Take Home 2+ Years Exp: 38,000 Take Home Quality: VT12 Work Details: 5 days working | 2 rotational offs Location: Marathahalli Age limit: 34 years 3) Sagility Hiring 50 Freshers PC2 (21,500 TH) 10 Experienced PC3 (Up to 29,000 TH) Targ...

Greetings from Personal Network!!! Top MNC Hiring Technical Support Associate (Semi-Voice Process English & Hindi) Launch Your Tech Career with a Leading MNC! A renowned multinational organization is expanding its technical support team and is looking for talented Technical Support Associates for its Domestic Semi-Voice Process (English & Hindi). If you enjoy troubleshooting, possess strong communication skills, and are passionate about resolving technical issues, this is an excellent opportunity to grow in a technology-focused environment. Job Details Location: Bangalore Shift: Day Shifts Only (No Night Shifts) Process: Domestic Technical Support Semi-Voice Position: Technical Support Assoc...

About The Role Role: Service desk lead ? Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthoriz...

Service Desk Engineer-Male candidates F2F- Interview ( Second Round) Responsibilities: Provide L1/L2 support for IT hardware, software, networks, and user issues. Troubleshoot Windows/Mac, VPN, email, and application problems. Manage tickets, IT assets, and user access requests. Ensure quick resolution within SLAs and coordinate escalations. Requirements: 1-3 years of IT Service Desk experience. Good knowledge of Windows, basic networking, and ticketing tools. Strong communication and customer support skills.