4753 Service Desk Jobs - Page 5

We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Responsibilities Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Document processes Operate vehicle in a safely manner and use field automation systems Follow all companys filed procedures and protocols Cooperate with technical ...

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk Interview Locations: Hyderabad (Interview), Working Locations: Pune Walk-In Dates: 13th December 2025 Time: 10:00 AM to 1:00 PM Venue: Infosys Limited Gachibowli Hyderabad Building number -B2 Ground floor, Landmark : opposite ISB College Mode: 100% Work from Office (WFO) Who We Are Hiring Were on the lookout for Service Desk expertise (1-3 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong! Open Roles: Service Desk Location: Pune Work Mode: Work from Office Shifts: 24x7 rotational (Including Night Shifts) Experience: ...

Walk-In Drive: Customer Support and Service Desk (International Voice) Infosys BPM | Bangalore Join Infosys BPM Be the Voice of Excellence! We are hiring passionate professionals for Customer Support and Service Desk International Voice Process in Bangalore. If you're looking to build your career with one of India's most trusted names in IT & BPM, this is your golden chance! Walk-In Interview Date: 11th December 2025 (Thursday) Time: 10:00 AM 1:00 PM Venue: Infosys BPM Hiring Center Interview Venue - Bangalore Infosys Limited, Gate NO-2 No. 40/P-41/P, electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100. Landmark : Sunik Industries Please carry a copy of this email ...

Job Description: Helpdesk Support Spanish Language Location: Hyderabad Experience: 1–4 years Shift: Rotational shifts / 24x7 support About the Role This position is ideal for candidates who are fluent in Spanish and capable of providing high-quality technical and customer support to global users. The role involves handling IT service desk requests, troubleshooting basic technical issues, and ensuring smooth communication with Spanish-speaking clients and stakeholders. Key Responsibilities Provide IT Helpdesk support to end-users through calls, emails, chats, or ticketing tools. Handle and resolve Level-1 technical issues such as password resets, access issues, VPN connectivity, printer probl...

Job Opening: Customer Service / Technical Support Executive (Inbound Voice) Locations: Noida / Hydrabad Process: Billing (B2C) or Tech Support Role Handle inbound customer calls billing queries (for B2C billing) or basic technical support. Resolve customer issues/complaints, provide assistance over phone, aim for first-call resolution. Document customer interactions, update records, escalate complex issues when needed. Provide friendly and professional customer service, communicate clearly and respectfully. Qualifications & Skills Undergraduate / Graduate pass (any stream). Good English communication skills spoken fluency & comprehension. Basic computer knowledge (typing, using CRM or call-c...

Job Description Service Desk Agent Role Overview The Service Desk Agent serves as the primary point of contact for all IT support needs, providing timely assistance to users and ensuring the smooth operation of systems, applications, and devices. The Service Desk Analyst is the first point of contact for enduser technical support across endpoints and collaboration tools. The role requires strong technical troubleshooting skills, effective communication, and a customer-focused approach. Key Responsibilities Handle IT incidents and service requests via phone, email, chat, or ticketing tools in a 24x7 environment. Log, classify, prioritise, and resolve issues within defined SLAs. Troubleshoot h...

more than 6 months of service desk experience Voice process experience International voice preferred

We are looking for a dedicated Support Engineer with hands-on experience in modern JavaScript frameworks like React and Angular to join our IT Service Management (ITSM) team. You will be a key player in ensuring the operational stability of our client-facing web applications by resolving incidents, performing root cause analysis, and implementing fixes under the ITIL framework. The ideal candidate is a skilled problem-solver with excellent communication skills and a strong customer-service orientation. Solid hands-on experience in web application development or support using React and/or Angular frameworks. Familiarity with the ITIL framework and service management principles (Incident, Prob...

Greetings from Personal Network!!! Top MNC Hiring International Voice Process (US Shift) Start Your Global Career Journey with a Leading MNC!!! Location : Bangalore Position : Technical Support Associate International semi - Voice Process : International Voice Tech. Support Shift : Night Shift ( US Time Zone) A reputed global brand is on the lookout for fluent English speakers to join their International Voice Support team. If you're eager to build your career with international exposure in a professional and fast-paced environment, this opportunity is for you! Key Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing...

Service desk Support Engineer Job Description : Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both ...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune / Bangalore . FRESHERS ELIGIBLE -- PREFRENCE -- BE / BTECH / BCA / MCA --Graduated candidates . *Kindly note this a work from office role with job location in Pune & Bangalore . Profile - Technical Support Associate Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Freshers Salary -- Rs 2.77 LPA *1 year+ International Technical support Experience - Salary -- Rs 4.50 to 5.50 LPA *2 year+ International Technical support Experience - Salary -- Rs 5.50 to 7.00 LPA Working days -5 (Rotational Shifts) -2 days rotational off CALL / WHATS...

IT Helpdesk Executive Job Summary We are looking for an IT Helpdesk Executive who will be the first point of contact for all internal IT queries. The role involves providing timely technical support, ensuring smooth IT operations, and maintaining high user productivity across the organization. Key Responsibilities Provide Level 1 technical support via phone and email for hardware, software, and system issues Troubleshoot Windows 10/11, Microsoft Office Suite, and common business applications Manage user accounts in Active Directory (creation, modification, deactivation) Assist in installation, configuration, and maintenance of desktops, laptops, printers & mobile devices Resolve basic networ...

Hiring for - (Technical Support || International Voice Customer Support Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Customer Support) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations Active Directory (User Management, Password Reset, A...

Role & responsibilities Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technic...

Hiring for Analyst Trainee- IT support Graduation year: 2022 to 2025 Three-year full-time degree: BCA, BSc. Minimum 60% throughout X, XII, and UG CGPA-percent conversions as per university norms Contact- Tanya-9311776253 Perks and benefits One side Cab Other side allowances

Hiring for Analyst Trainee- IT support Graduation year: 2022 to 2025 Three-year full-time degree: BCA, BSc. Minimum 60% throughout X, XII, and UG CGPA-percent conversions as per university norms Contact- Shakshi- 9810352146 Perks and benefits One side Cab Other side allowances

Role & responsibilities Service desk operations,Currently managing a team size of atleast 100 to 200 people in IT L1 & L2 support, dont source from HCL, this is a pure ops role Preferred candidate profile

Hiring for CMM5 Level Org!!Install, configure and upgrade desktops, laptops, printers and peripherals.Deploy and troubleshoot OS (Windows) and common applications, apply patches and updates. Required Candidate profile Designation:Desktop Support Engineer Qualification:Graduate Location: Srinagar-Jammu Experience:1+ Years Contact:snehap@peshr.com/7021769496

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services a...

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Our Analysts are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts troubleshoot system and end user problems, act as the primary contact for customers for monitoring and job scheduling of the customer environment, manage user accounts, perform limited desktop maintenance, research, and develop effective and logical solutions considering operational policies and information assurance requirements. Responsibilities Take client phone calls from US and ...

*Job Title:* Service Desk Executive *Job Summary:* Provide First-level Customer Support for Network Related Issues. Required understanding of Routers, Switches, NAC. CCNA Level knowledge required to troubleshoot and LAN/WAN problems handling, Required Good English communication, Escalating complex issues and Hands-on experience for handling Email, Calls queries. *Key Responsibilities:* 1. Handle Support Tickets. 2. Understanding of SLA 3. Troubleshoot User Issues and Network faults (IP, BGP, Crypto) 4. Maintain logs and documentation in every case. *Requirements:* Basic CCNA knowledge (Networking Fundamentals) Strong English Communication, Customer handling, MS-Excel & Technical and non-tech...

Job Title: Technical Support Representative (TSR) Location: Chennai / Indore Process: Global Technology & Service Environment Shift: 24/7 (Night Shifts & Weekends Included) Experience: 14 Years (Chat + Technical Support) Employment Type: Full-Time Job Description We are hiring Technical Support Representatives for a global technology services environment. The role involves handling customer queries via chat, performing technical troubleshooting, and resolving service tickets within defined SLAs. Candidates must have strong communication skills and prior chat support experience. Key Responsibilities Provide real-time technical support via chat for global customers. Troubleshoot technical issu...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. ...