4753 Service Desk Jobs - Page 4

If The JD Matches Pin Me Your CV To This Number: 6366222425 Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as ...

Greetings from KVC CONSULTANTS LTD. We are hiring right now for------ Technical Support/ Service Desk Candidates residing in Pune and Bangalore can apply for the same. Job Description -- PROFILE -1 -- Biggest IT MNC - Pune Hinjewadi Phase- 2 International Voice Service desk FRESHERS -- Rs 2.77 LPA SALARY STRUCTURE :--- Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience ----------------------------------------------------------------------------------- PROFILE -2 -- Biggest IT MNC - Bangalore - IT CITY International Voice Technical Support SALARY STRUCTURE :--- Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience ----------------------------------------------------------------...

Job Summary The Language Specialist - Expense Reporting (AMER Shift) will support the Source-to-Settle (S2S) process by performing expense auditing, compliance review, and stakeholder coordination . The role requires fluency in Spanish, Portuguese, and English and involves ensuring compliance with Travel and Expense (T&E) policies , resolving audit exceptions, and partnering with cross-functional teams to deliver accurate and timely results. Preferred Skills, Experience, and Qualifications Fluent in Spanish, Portuguese, and English (verbal and written). B-level certification in Spanish and Portuguese preferred. Graduate in Finance, Commerce, Accounting, or related field. 2-3 year of experien...

Greetings from KVC CONSULTANTS LTD. We are looking for people FRESHERS for TECHNICHAL SUPPORT ROLE IN PUNE *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Key Highlights * Graduates fresher * Good Verbal --- communication skills in English * Technichal knowledge * Two way cabs * Salary and incentives are very good * fresher with tech knowledge sal upto 3lpa *1 year+ International Technical support Experience sal upto 5.5lpa *2 year+ Int tech support experience sal upto 6.5lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s...

Hiring for CMM5 Level Org!!Good oral and written communication Basis service desk & ticketing tool knowledge Should have knowledge of Ms Office and basic operating of computer Required Candidate profile Qualification: Graduate Location: Lower Parel Expereince:1 to 2 Years snehap@peshr.com/7021769496

Hiring for Analyst Trainee- IT support Graduation year: 2024 and 2025 Three-year full-time degree: BCA, BSc. Graduation is compulsory Contact Divya- 9311344840 (DROP YOUR CV) Perks and benefits Cab allowances

Hiring for Analyst Trainee- IT support Graduation year: 2023 to 2025 Three-year full-time degree: BCA, BSc. Graduation is compulsory Shreya -9311552529 Perks and benefits Cab allowances

Greetings from Personal Network!!! Top MNC Hiring Technical Support Associate (Voice | English & Hindi) Kickstart Your Tech Career with a Leading MNC! A reputed multinational company is expanding its technical support division and is looking for skilled Technical Support Associates for its Domestic Semi-Voice Process (English & Hindi). If you enjoy problem-solving, have strong communication abilities, and are passionate about assisting customers with technical issues, this role offers a great platform to grow in a tech-driven environment. Job Details Location : Bangalore Shift : Day Shifts Only (No Night Shifts) Process : Domestic Technical Support Voice Position : Technical Support Associat...

Key Responsibilities Service Coordination Manage and schedule service calls, technician visits, and work orders Track service requests and ensure timely completion of tasks Coordinate with service engineers, operations, and customer support teams Documentation & Reporting Prepare and maintain service reports, quotations, invoices, and job sheets Update customer information, service logs, and warranty records Maintain service data in ERP/CRM systems Customer Communication Handle customer inquiries (calls, emails, tickets) Provide status updates, service confirmations, and follow-ups Resolve basic issues or route them to the technical team Inventory & Support Activities Maintain stock records ...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the po...

About the Job The Service Desk Manager (SDM) plays a critical role in the IntouchCX Global Service Desk team and will oversee the day-to-day activities of service-desk operations, ensuring users and business teams receive the support they require. The role is a combination of general management, service operations, and special projects. The Service Desk Manager will wear many hats - in addition to managing a potentially large team of support agents, they will also monitor operations to make sure issues and service requests are addressed on time, and ensure the staff are meeting and exceeding expectations in regards to performance, defined metrics/benchmarks, and ensure that standards and pro...

Hiring for Analyst Trainee- IT support Graduation year: 2022 to 2025 Three-year full-time degree: BCA, BSc. Minimum 60% throughout X, XII, and UG CGPA-percent conversions as per university norms Contact- Shakshi- 9810352146 Perks and benefits One side Cab Other side allowances

Hiring for Analyst Trainee- IT support Graduation year: 2022 to 2025 Three-year full-time degree: BCA, BSc. Minimum 60% throughout X, XII, and UG CGPA-percent conversions as per university norms Contact- Sonam = 9990040561 Perks and benefits One side Cab Other side allowances

Hiring for Analyst Trainee- IT support Graduation year: 2022 to 2025 Three-year full-time degree: BCA, BSc. Minimum 60% throughout X, XII, and UG CGPA-percent conversions as per university norms Contact- Vanshita- 9910807579 Perks and benefits One side Cab Other side allowances

Role & responsibilities 1-3 years of experience with International Technical Support Center, Enterprise Support is preferred Experience in troubleshooting software on Windows and /or Mac operating systems. Technical Support or implementation experience, supporting enterprise software solutions. Experience working in a team environment, managing a diverse workload Outstanding written & verbal communication skills in English with a neutral accent. Experience in one or more of the following additional areas: Database technology (SQL); Web technology (HTML, JavaScript, CSS, XML, PHP), Networking Technologies (TCP/IP, DNS) Ability to multi-task and perform effectively under pressure . Excellent a...

About Position: Were seeking a seasoned EUC/Service Desk Engineer to manage and enhance our end-user computing environment and frontline IT support operations. You will own endpoint lifecycle, drive service excellence across Incident/Request/Problem/Change processes, and improve experience through automation, standardization, and proactive monitoring. This role partners closely with Infra/Network/Security teams to ensure a secure, reliable, and modern workplace. Role: Service Desk Engineer-EUC Location: Bangalore Experience: 5 to 10 Years Job Type: Full Time Employment What You'll Do: Service Desk & ITSM Serve as an L2/L3 escalation point; resolve complex incidents and fulfill requests withi...

We are looking for a highly skilled and experienced Global Service Desk Analyst to join our team at Apex Fund Services LLP. The ideal candidate will have a strong background in customer service and technical support, with excellent communication and problem-solving skills. Roles and Responsibility Provide exceptional customer service and technical support to clients via phone, email, or chat. Troubleshoot and resolve complex issues related to software applications and systems. Collaborate with internal teams to identify and implement solutions for client requests and issues. Develop and maintain knowledge base articles to document common issues and resolutions. Analyze and report on customer...

We are seeking a proactive and customer-focused Desktop Support Engineer to provide Level-1/Level-2 IT support for end users in our Mumbai office. The role involves troubleshooting hardware, software, networking, and system issues, ensuring smooth day-to-day IT operations, and maintaining high service standards. End-User Support Provide on-site and remote support for laptops, desktops, printers, scanners, and mobile devices. Install, configure, and troubleshoot Windows 10/11, Microsoft Office 365, and standard business applications. Handle user access requests, password resets, and profile troubleshooting (Windows AD / Azure AD / M365). Support collaboration tools such as Teams, Zoom, and We...

Role & responsibilities To maintain high login Efficiency (Availability) for customers To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions/ Reopen Cases To update work logs and follow shift/ escalation process and process compliance Work on value adding activities such Knowledge base update & self-development Preferred candidate profile Experience in Team handling

Position Description Position: Technical Support - Proficient Company: Inspiroz IT Services Pvt. Ltd. (Inspiroz) Location: Ghansoli, Navi Mumbai Position Background: Inspiroz is searching for an experienced Technical Support Engineer- Proficient to join our team for one of our clients. Technical Support - Proficient will be responsible for providing remote technical support, maintaining the integrity of clients overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, and maximizes customer retention. Job Duties (including but not limited to): Be able to install, configure, advanced troubleshoot skills and resolve technical issues properly ...

Role : 1.You will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email, or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests

Role & responsibilities 1. 1+ years of previous experience in IT helpdesk (Voice) 2. Excellent communications skills (verbal and written) 3. Knowledge on ITIL Framework and Terminologies 4. Knowledge on Windows, Mac operating systems & VDI environments 5. Demonstrated problem solving capabilities 6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner 7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays 8. Self-motivated achiever who gains satisfaction from providing excellent customer service 9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies 10...

Role : SD Analyst. Shifts : Rotational ( 5 days WFO ) Location : Bangalore. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and...

Job Location : Sarjapur Road , Bangalore Shifts : 24*7 Mode : Work from office ** Looking for immediate Joiners ** -------------------------------------------------------------------------------------------------------------------------------------- Role 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the...

Role & responsibilities 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high d...